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Kirk Brown
243 Reviews
Dealership Experience
17 yrs, 6 mos
Languages Spoken
English
243 Reviews
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243 Reviews of Kirk Brown
April 16, 2020
Great....very helpful and entire experience a pleasure .straight forward, explained vehicle in detail ,finance was clear and understood my expectations ...and time constraints...perfect! .straight forward, explained vehicle in detail ,finance was clear and understood my expectations ...and time constraints...perfect! More
by TROYRUFF20
Verified CustomerOther Employees Tagged: Chris Krueger, Joshua Phillips
March 29, 2020
Great follow-up The moment I drove our new-to-us truck off of the Hawk Ford lot, the check engine light came on. Zack and the service team diagnosed the problem immed The moment I drove our new-to-us truck off of the Hawk Ford lot, the check engine light came on. Zack and the service team diagnosed the problem immediately, and the sales team agreed to make the repair at no additional cost to me. The truck was dropped off, repaired, and back on the road in less than 48 hours. I'm grateful to have had such a positive experience! More
by MATT
Other Employees Tagged: Joseph Addante, Zack Innocanti, Bob Perri
March 29, 2020
An easy purchase We're really enjoying our new truck. The moment I drove off of the lot, the check engine light came on. The truck service team took it in immediately, We're really enjoying our new truck. The moment I drove off of the lot, the check engine light came on. The truck service team took it in immediately, diagnosed the problem, and worked with the sales team on a solution. In the end, the cost of the repair was covered by the dealership, and the repair was done in a day. I'm grateful to have had such a positive experience at Hawk Ford! More
by MATT
Other Employees Tagged: Joseph Addante, Zack Innocanti, Bob Perri
March 21, 2020
Great Experience Kirk Brown was great to work with. This is my third lease that I have worked with Kirk on. Andy the finance manager is also very good. Overall a ve Kirk Brown was great to work with. This is my third lease that I have worked with Kirk on. Andy the finance manager is also very good. Overall a very pleasurable experience. More
by TJHV
Other Employees Tagged: Andrew Munson
March 19, 2020
Kirk is a champion and should be made the mayor of Hawk Ford. Friendly, knowledgeable, and worked with us the make sure we left with the perfect car at a great price. Thank you Kirk! Ford. Friendly, knowledgeable, and worked with us the make sure we left with the perfect car at a great price. Thank you Kirk! More
by TIMSPAETH
Other Employees Tagged: Chris Krueger
March 05, 2020
Wasn’t pushy towards any certain vehicle. Very easy to work with. Kirk was very informative and professional. Will definitely be recommending this dealer to others. work with. Kirk was very informative and professional. Will definitely be recommending this dealer to others. More
by EWICKLUND86
February 25, 2020
Very positive experience. Kirk Brown was efficient and very straightforward to work with. The finance process took a little while to get started as it was Saturday and the dealership was busy, but once w very straightforward to work with. The finance process took a little while to get started as it was Saturday and the dealership was busy, but once we started with the actual signing of documents it went quickly and smoothly. More
by BILLV1964
February 21, 2020
Nice people and non-pushy We drove in from Rockford Il. This is our second vehicle we purchased with Ford, within a year. Andrew Kreatsoulas is so easy to work with. Also, Ki We drove in from Rockford Il. This is our second vehicle we purchased with Ford, within a year. Andrew Kreatsoulas is so easy to work with. Also, Kirk Brown helped us with this purchase, as well. The finance manager, Chris Krueger, was easy to work with, also. We highly recommend Hawk Ford of St. Charles if you want a non-hassle experience and professional service. More
by DB
Other Employees Tagged: Andrew Kreatsoulas , Chris Krueger
February 06, 2020
I’m happy with my new truck the people at the dealer were very helpful and patient. Overall the service was good and I would go buy another car there in the future! very helpful and patient. Overall the service was good and I would go buy another car there in the future! More
by GERARDOB1677
January 10, 2020
Purchase of Ford Explorer Worked with Kirk Brown again, a good guy and helped us find the right vehicle. Felt like we got a good deal on the trade in and pricing on the new ca Worked with Kirk Brown again, a good guy and helped us find the right vehicle. Felt like we got a good deal on the trade in and pricing on the new car. More
by PEDEC
Other Employees Tagged: Marty Epstein, Chris Krueger
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