Kirk Brown
Kirk Brown at Hawk Ford of St. Charles

Kirk Brown | Page 8

Sales Consultant

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

Contact Me
5.0
247 Reviews

Dealership Experience

17 yrs, 8 mos

Languages Spoken

English English

5.0

247 Reviews

Write a Review

247 Reviews of Kirk Brown

February 23, 2023

Dealership Rating
Employee Rating

Fantastic service, Eric was very proactive and helpful. The entire buying cycle was short, efficient, and very customer focused. I am extremely pleased with my '23 Bronco!! More

by MR_SCUBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Sakumoto , Andrew Munson

Mar 03, 2023

Hawk Ford of St. Charles responded

Mr_scuba, our staff works hard to go the extra-mile for our valued guests! Thank you for your business, we appreciate you as a Hawk customer!

February 08, 2023

Dealership Rating
Employee Rating

Love my new Explorer. Kirk was great to work with. Lots of communication about status and delivery of car. I felt very informed. More

by EMILYLOVELAND
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Kreatsoulas , Monique Case, Andrew Munson

Mar 03, 2023

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

February 04, 2023

Dealership Rating
Employee Rating

Hawk Ford and Kirk were great and made the process of buying a car great More

by ROBEHAB77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Munson

January 26, 2023

Dealership Rating
Employee Rating

Nice experience dealing with Kirk Brown very easy to deal with. Kirk was very thorough and patient explaining operation of new truck. Delivery of my truck was pretty efficient. More

by HOMEHIGHLIGHTS
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Munson

Mar 03, 2023

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

January 07, 2023

Dealership Rating
Employee Rating

The service at Hawk Ford St Charles Quick Lane was exceptional. Sweet Htoo the tech was super, he took care of all my concerns. I'm a retired heavy equipment machanic,44 years, and quite fussy about m More

by jefechner43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin, Daniel Mohon, Josh Grant , Jim Pascente, Tech: Sweet Htoo... 5 Stars..

Mar 02, 2023

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

December 26, 2022

Dealership Rating
Employee Rating

I had a really good experience, they were able to find a vehicle with in my budged, they were polite and quick, thanks Ford! More

by JMARTINEZ2137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin, Eric Sakumoto , Chris Krueger, Thomas Martinez, Sam Menkovic

Dec 27, 2022

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your business, we appreciate you as a Hawk customer!

November 28, 2022

Dealership Rating
Employee Rating

The truck was online at 39,700. 00 without asking Halk made it a certified vehicle adding 1700.00+ to the price. Unfortunately, I forgot my glasses the day I picked it up and did not More

by RAGINGBULLWINKLE.217
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Andrew Munson

Nov 29, 2022

Hawk Ford of St. Charles responded

Hi Gary, My name is Jessica, I am one of the Managers at Hawk Ford of St. Charles. I wanted to personally reach out to you to discuss your recent visit to our Dealership. Can you please call me when you have a chance? I can be reached at 630-584-1800 ext. 830. Thank you in advance. Jessica Vida Guest Experience Manager Hawk Ford of St. Charles 630-584-1800 ext. 830

Nov 29, 2022

Hawk Ford of St. Charles responded

Hi Gary, Please give me a call at 630-584-1800 ext. 830 to discuss further. Thank you in advance, Jessica

Dec 08, 2022

Hawk Ford of St. Charles responded

Hi Gary, thank you for taking my call yesterday! I did call you back a few minutes ago and someone took a message for you. I was able to confirm that the F-150 Conventional Towing Guide that was used to discuss your towing inquiry on your 2019 Ford F-150 was in fact the correct one. Based on your needs, this truck is equipped to handle. I also have clarification for you on your question regarding the transmission, I can be reached at 630-584-1800 ext. 830. I look forward to hearing from you soon. Thank you! Jessica Vida, Manager Hawk Ford of St. Charles

Nov 29, 2022

RAGINGBULLWINKLE.217 responded

Hey, it is what it is, my bad for forgetting my glasses. It's been a while since I bought a car would have thought pushing the "True Coat" was in the past, but I guess not. Congratulations you got one past a disabled veteran with TBIs.

Dec 01, 2022

RAGINGBULLWINKLE.217 responded

Just when I thought this was in the review, BUT wait these more. I explicitly asked Hawk ONLY apply to Ford Credit for financing as I have a history with them and my situation is uncommon and Ford is the path of my not having to explain who and what I am. Now they did finance it with Ford HOWEVER, I received a rejection letter from Chase Bank today. Thanks, Halk you really know how to F with people. Might I suggest a good audiology clinic? Never never never ever again!!

November 07, 2022

Dealership Rating
Employee Rating

Kirk Brown at Hawk Ford in St. Charles is awesome. Leased an Explorer and ended a prior lease, Made it easy & seamless! More

by JOLSON12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2022

Hawk Ford of St. Charles responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kirk here at Hawk Ford of St. Charles! If you have any further questions, please don't hesitate to reach out! Thank you for your business. We appreciate you as a Hawk customer!

October 20, 2022

Dealership Rating
Employee Rating

Best place on earth to buy new car or truck. Thanks again for everything. I wish you more happy clients. More

by ROMAN6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gus Babalis , Andrew Munson

Oct 23, 2022

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 22, 2022

Dealership Rating
Employee Rating

Kirk and the Hawk team were fantastic to work with from the time I placed my custom order to the time it was delivered. One of the best dealership experiences I've had and would highly recommend Kirk and More

by MG23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Kreatsoulas , Andrew Munson

Sep 24, 2022

Hawk Ford of St. Charles responded

Hi, we appreciate your recommendation of our dealership! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

...
8
...

Dealership Inventory (365 Vehicles)

new 2026 Ford Mustang car, priced at $67,539
2026 Ford Mustang
new
Shadow Black exterior
Automatic
Rear-wheel Drive
new 2026 Ford Explorer car, priced at $57,289
2026 Ford Explorer
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2018 Hyundai Sonata car, priced at $11,880
2018 Hyundai Sonata
used
Phantom Black exterior
Automatic
Front-wheel Drive
used 2024 Nissan Altima car, priced at $19,770
2024 Nissan Altima
used
Super Black exterior
CVT
Front-wheel Drive
new 2026 Ford Explorer car, priced at $57,574
2026 Ford Explorer
new
Space White Metallic exterior
Automatic
Four-wheel Drive
used 2021 Ford Bronco Sport car, priced at $18,750
2021 Ford Bronco Sport
used
Shadow Black exterior
Automatic
Four-wheel Drive