Kirk Brown
Kirk Brown at Hawk Ford of St. Charles

Kirk Brown | Page 9

Sales Consultant

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

Contact Me
5.0
243 Reviews

Dealership Experience

17 yrs, 6 mos

Languages Spoken

English English

5.0

243 Reviews

Write a Review

243 Reviews of Kirk Brown

July 29, 2022

Dealership Rating

Sam is everything you hope a car salesman will be. .. Friendly, polite, personable, empathetic. realistic, courteous, and most importantly geniune! This is everything that a major purchase should enta More

by highway1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Menkovic, Andrew Munson

Aug 01, 2022

Hawk Ford of St. Charles responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Thank you for your business, we appreciate you as a Hawk customer!

July 19, 2022

Dealership Rating
Employee Rating

Working with Kirk Brown was a great experience. He is professional, to the point and extremely helpful through the purchasing process! More

by ADAM.PORTER2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2022

Hawk Ford of St. Charles responded

Hi Adam, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

July 18, 2022

Dealership Rating
Employee Rating

Hawk ford goes a long way to satisfy there customers and they treat you with respect More

by LRMSALES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2022

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

July 09, 2022

Dealership Rating
Employee Rating

Kirk Briwn was an awesome dealer to help me out to make a right decision on between lease & own SUV… I decided to take for owning new SUV due to lease payment is higher than loan payment plus factory warrant More

by JORJAN6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2022

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any further questions, please give us a call. We're always happy to help! Thank you again for your business, we appreciate you as a Hawk customer!

May 25, 2022

Dealership Rating
Employee Rating

Took my 2020 Ford Escape in for an oil change,and a transmission flush. They were short on staff but took care of my needs in a reasonable time. More

by chuckster69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 24, 2022

Dealership Rating
Employee Rating

Kirk did a great job and was very responsive in getting the deal done quickly. More

by KEVIN@BATTAGLIAINDUSTRIES.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Kreatsoulas

May 26, 2022

Hawk Ford of St. Charles responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Ford of St. Charles! Thank you for your business, we appreciate you as a Hawk customer!

May 18, 2022

Dealership Rating
Employee Rating

This is the first time I ever had to wait over two and a half hours for oil change at this location. It’s usually very quick, even when they’re busy. Seemed to be a lot of new employees and am wondering i More

by MEGGYNLUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 19, 2022

Hawk Ford of St. Charles responded

I Meggyn, I am sorry to hear that you were disappointed during your last visit at Hawk Ford of St. Charles Quick Lane. My name is Jessica Born, I am the Business Development/Customer Relations Manager at the Dealership. We do have some newer employees and faces, but that is not an excuse for that long of a wait time for an oil change. Of course our goal is to get you in and out as quickly as we possibly can. We really hope that you will give us another chance, and when you are ready to book - please book directly through me. I can be reached at 630-584-1800 ext. 830. I would like to personally be a part of your next visit so that I can ensure things go smoothly from start to finish! You can also reach me at that number if there is anything else I can do for you in the meantime. Thank you for sharing this feedback, we had a meeting today to address the length of time to complete service as a result, so your feedback is very important to us! Please let me know if I can be of any further assistance! ~ Jessica

May 09, 2022

Dealership Rating
Employee Rating

Great experience with Hawk Ford, St. Charles! Communication was very clear throughout the order process and while I waited for my vehicle to be built. Finishing the transaction and pic More

by porschefx9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Munson, Nikko Ponce

May 11, 2022

Hawk Ford of St. Charles responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Thank you for your business, we appreciate you as a Hawk customer!

May 03, 2022

Dealership Rating
Employee Rating

I purchased a used vehicle from Hawk Ford recently, I would say this experience was the smoothest and most efficient auto purchase I have ever made. The sales rep (Kirk) and the sales manager (Andrew) w More

by HILDEBRANDMJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 08, 2022

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Thank you for your business, we appreciate you as a Hawk customer!

April 20, 2022

Dealership Rating
Employee Rating

Great staff. Very helpful and easy to work with. No pressure just great service. Without a doubt would recommend to others. More

by MARKUSCIAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin, Eric Sakumoto , Chris Krueger, Andrew Munson, Nikko Ponce

May 08, 2022

Hawk Ford of St. Charles responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

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