Great listener, great at asking the right question's.
Dylan was very knowledgeable about the Esclade.
Great job Dylan !!
Dylan was very knowledgeable about the Esclade.
Great job Dylan !!
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by youngs2121
Verified Customer
Verified Customer
Jan 19, 2024 -
Sapaugh GM Country responded
THANK YOU !!!!
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Kirk is the best at customer service.
He always goes the extra mile to make things easy For his customers. We have purchased several vehicles through Kirk and he always makes the process
He always goes the extra mile to make things easy For his customers. We have purchased several vehicles through Kirk and he always makes the process easy
I would highly recommend the dealership also. Service department is very professional ! After the sale Kirk is always there for you too!
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by davidtownsend
Service Price Transparency
Jan 16, 2024 -
Sapaugh GM Country responded
David----Thank You ! We appreciate the glowing Review and the entire Sapaugh Team is Here for all of your Automotive needs and we look forward to serving you!!!
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Kirk L.
Has turned buying a vehicle into a great experience. He goes way behind for his customers, if he can’t find the car you want it’s not out there. Not
Has turned buying a vehicle into a great experience. He goes way behind for his customers, if he can’t find the car you want it’s not out there. Not to mention the service he offers his customers, is unheard of in the car industry. I am a lifetime customer of his and will be buying all my vehicles from him. Thank you for all you do!!
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by mackolbet
Jan 15, 2024 -
Sapaugh GM Country responded
THANK YOU ! Thank you for choosing Sapaugh Chevrolet Buick GMC Cadillac and Kirk Linderer as your first choice for all your automotive needs! Kirk is committed to providing each of our clients with the best automotive experience and the entire Sapaugh Team is here for all of your Automotive needs!
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Kirk is amazing.
He goes above and beyond in all Aspects of ones car experience from the very beginning to timely follow up and maintenance. Kirk has assisted with th
He goes above and beyond in all Aspects of ones car experience from the very beginning to timely follow up and maintenance. Kirk has assisted with the purchase of many cars for me and my family. I would only buys from Kirk given the customer service and his ability to be honest and give us exactly the car we asked for at the best possible price. He makes the purchase process seamless and takes care of us throughout ownership with the service department. His experience is invaluable! Thanks Kirk for all you do!
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by Perezs
Jan 14, 2024 -
Sapaugh GM Country responded
THANK YOU ! Kirk Linderer is committed to providing each of our clients with the best automotive experience! We truly appreciate your Business and we look forward to Serving you in the future!!!
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Purchased my Cadillac in 2020 and haven't had a single
issue until this week. I called Kirk Linderer at Sapaugh GMC in Herculaneum(he originally helped me with my trade in for the purchase) and he coordi
issue until this week. I called Kirk Linderer at Sapaugh GMC in Herculaneum(he originally helped me with my trade in for the purchase) and he coordinated the entire repair, from picking up the car for me, giving me the information on my warranty and getting the repair turned around in just 2 days! While in the repair shop, they also cleaned my car so that when I picked it up it was much cleaner than when they got it!! I can't say enough about Kirk and everyone involved in getting my car fixed and back to me in record time! I'll only do business with Kirk and Sapaugh!!Thank you so much!
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by Jules
Service Price Transparency
Jan 14, 2024 -
Sapaugh GM Country responded
Jules THANK YOU !!! We appreciate the glowing Review and kind words about Kirk and the Sapaugh Team and we look forward to serving you for all of your Automotive needs!!!
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
They went above and beyond the call of duty for our
family, had a 30 day or 100,000 mile warranty, a week after we bought our Tahoe, the check engine went on 2 weeks before Christmas, my warranty ran o
family, had a 30 day or 100,000 mile warranty, a week after we bought our Tahoe, the check engine went on 2 weeks before Christmas, my warranty ran out December 2. The made good on everything, took it back and now runs like it should!
Thanks to Sapaugh Country for standing behind your word!
Conrad McMillin
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by Mcmillinconrad
Verified Customer
Verified Customer
Jan 06, 2024 -
Sapaugh GM Country responded
We're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.
Sincerely,
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Mike Daugherty was awesome and made the buying process so
easy! Would totally recommend buying a car from him!
easy! Would totally recommend buying a car from him!
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by meghanclapp3
Verified Customer
Verified Customer
Dec 17, 2023 -
Sapaugh GM Country responded
Thank You! Mike is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to serving you for all of your Automotive needs!
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Bought my vehicle and had it shipped to me and the temp
tag did not come with the vehicle and did not come with the title in the mail. Vehicle has been sitting in my driveway absolutely worthless to me for
tag did not come with the vehicle and did not come with the title in the mail. Vehicle has been sitting in my driveway absolutely worthless to me for a week while the dealership has my money and I don't have a tag to make my vehicle useful to me. Dealership didn't even offer to overnight me the temp tag to fulfill my purchase to right the wrong.
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by atsf1880
Verified Customer
Verified Customer
Other Employees Tagged:
Kirk Linderer
Dec 09, 2023 -
Sapaugh GM Country responded
Thank you for contacting us, I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is our highest priority. Thank you again, and I look forward to hearing from you soon.
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Great service and no pressure We got a great deal on a
truck and Carla was an excellent salesperson
truck and Carla was an excellent salesperson
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by dan_darian
Verified Customer
Verified Customer
Other Employees Tagged:
Kirk Linderer
Dec 06, 2023 -
Sapaugh GM Country responded
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
Sincerely,
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Dec 09, 2023 -
Sapaugh GM Country responded
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
Sincerely,
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Everyone was nice.
It always takes too long when trying to make a deal with the salesman.
They said we were going to get 8500.00 dollars for our vehicle, which was a
It always takes too long when trying to make a deal with the salesman.
They said we were going to get 8500.00 dollars for our vehicle, which was a good deal if we had gotten that for the vehicle.
The 8500.00 was deducted from the price of the vehicle that we purchased, on paper, however after the deal was complete, we ultimately paid the full price for the vehicle.
We never got to see how the numbers were broke down by our salesman, Tom Watson.
We will never use Sapaugh Chevrolet again.
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by vee32065
Verified Customer
Verified Customer
Dec 02, 2023 -
Sapaugh GM Country responded
Thank you for contacting us, I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is our highest priority. Thank you again, and I look forward to hearing from you soon.
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Dec 02, 2023 -
Sapaugh GM Country responded
Thank you for contacting us, I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is our highest priority. Thank you again, and I look forward to hearing from you soon.
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Dec 09, 2023 -
Sapaugh GM Country responded
Thank you for contacting us, I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is our highest priority. Thank you again, and I look forward to hearing from you soon.
Sincerely
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com