Kirstie Ryan | Page 3

Awesome customer service! Always friendly and helpful during every visit. Carolyn Davis is totally amazing!! Always friendly and helpful during every visit. Carolyn Davis is totally amazing!! More

by LarryAC Verified Customer Verified Customer

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I have always been pleased with Jenkins Hyundai both sales and service. While I usually make appointments for service, this last time I had to be a walk in and was concerned that I would have a long wa sales and service. While I usually make appointments for service, this last time I had to be a walk in and was concerned that I would have a long wait. However, Kirsti checked me in and the service was completed all within a reasonable 1 hour and 15 minutes. More

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Reliable and professional service from Jenkins Hyundai every time I go there. No problems ever. every time I go there. No problems ever. More

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delivering on the jenkins promise has fallen short. Purchased a cpo and if the proper cpo inspection was done the mechanic would have found the rear shock issue, steering wheel issue, etc corners are c Purchased a cpo and if the proper cpo inspection was done the mechanic would have found the rear shock issue, steering wheel issue, etc corners are cut with no sense of integrity nowadays! Contacted service and have been given the run around. they hound you to make a sale, but when it time for something to be addressed, you get dodged. More

by Robles1107 Verified Customer Verified Customer

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Every one was friendly,helpful and competent. I have had Courtney before and she has always given excellent service. Answered any questions I had and made sure my vehicle was serviced correctly I have had Courtney before and she has always given excellent service. Answered any questions I had and made sure my vehicle was serviced correctly. More

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The lady who worked with me during my oil change appointment was excellent. Thank you appointment was excellent. Thank you More

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Did what was ask. Very professional and knowledgeable will be bringing my baby back if needed Very professional and knowledgeable will be bringing my baby back if needed More

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My sales advisor Kirstie Ryan is amazing! ! I wish I could remember the name of the young man who came to talk to me about buying a new car cause he was truly as amazing. I told him about some ! I wish I could remember the name of the young man who came to talk to me about buying a new car cause he was truly as amazing. I told him about some of concerns and disappointments that I had with the dealership that I had mentioned the last 2 times I was there. Well he spoke to Kirstie about my complaints which I did not ask him or know he was going to speak to her and she came to talk to me and told me they were going to revisit my situation again and I told her don’t bother and she said no there looking at it now, removing the front bumper. When my car was ready she came to tell me it was fixed. I was more than shocked cause the last 2 times they looked at it they said it couldn’t be fixed and I needed a new bumper for $2600.00. When I said no I was told to put it through my insurance and I still said no and to put the bumper back on as I was not going to fix it. I had a different advisor on that visit cause Kirstie Ryan was not there that day. I won’t mention the names of the advisor or mechanic because they still work there but will never use either one of them again. Second visit for an oil change and I tell Kirstie about what happened and she has the same mechanic look at the car again and remove the bumper and guess what same diagnosis and he remembered the car he told her. So you can see why I didn’t want them to revisit it again but she insisted. Moral of the story different mechanic and I did not need a new $2600.00 bumper and it was fixed. I couldn’t be more grateful for Kirstie. She is truly an asset to the dealership. I have to say my faith is restored in the dealership knowing there are some honest individuals working there. Donna Serrano More

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The were friendly and went out of their way to make me feel well taken care of! feel well taken care of! More

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While an hour and a half for an oil change & tire rotation seems a bit excessive, the attentiveness of my service rep Kristi was greatly appreciated! rotation seems a bit excessive, the attentiveness of my service rep Kristi was greatly appreciated! More

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