Klaus de Paz

My experience at Santa Monica Volvo was honestly one of the best car-buying experiences I’ve had. Alex, my salesperson, was very knowledgeable and took the time to explain why Volvo is such a great vehicle the best car-buying experiences I’ve had. Alex, my salesperson, was very knowledgeable and took the time to explain why Volvo is such a great vehicle compared to other brands—he gave real facts, not sales talk. Frankie also helped us through the final process, made sure our trade-in went smoothly, and even installed the all-weather mats for us. There was no pressure at all. Everything was explained clearly to me and my wife, including warranty and maintenance options, without any hidden fees or surprises. The finance person Bryant and the general sales manager Haik and New car Manager Armin were also very kind and professional from start to finish. Everyone we met—sales, finance, used car appraisal—treated us with respect and made us feel welcome. Overall, it was a very pleasant and smooth experience, and I highly recommend Santa Monica Volvo if you want honesty, knowledge, and great customer service. More

by YASRAT Verified Customer Verified Customer

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Great service and friendly and helpful staff. Robert made sure everything was taken care of, offered me a ride, etc. Robert made sure everything was taken care of, offered me a ride, etc. More

by SMITHP3IL Verified Customer Verified Customer

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They always take great care of my car. Very fair and accommodating and courteous. Thank you! Very fair and accommodating and courteous. Thank you! More

by ASHEPPHIRD Verified Customer Verified Customer

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I am very grateful to them, a good dealer and polite employees. Thank you so much employees. Thank you so much More

by MAAXM63 Verified Customer Verified Customer

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Excellent service people - knowledgable, fast, friendly. Service completed quickly. Service quality is important to us and we purchased at this dealership partially due to past experience with service on ou Service completed quickly. Service quality is important to us and we purchased at this dealership partially due to past experience with service on our prior Volvo lease from same dealership. More

by ERICBREID Verified Customer Verified Customer

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Wasn’t the nicest waiting area and bare bone but some of the nicest and polite service people I’ve worked with. They made me felt so appreciate for even just a routine service. Definitely would come again w the nicest and polite service people I’ve worked with. They made me felt so appreciate for even just a routine service. Definitely would come again without hesitation. More

by VOLVO4 Verified Customer Verified Customer

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The service center was efficient, friendly, and kept me informed about the status of my vehicle. informed about the status of my vehicle. More

by MEREDITH.ENG Verified Customer Verified Customer

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Attendants seemed disinterested and my inquiries for a new appointment to address unresolved issues were never returned new appointment to address unresolved issues were never returned More

by SARAHKHAMMER Verified Customer Verified Customer

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Great service and car was delivered within a reasonable amount of time after drop off. amount of time after drop off. More

by kthap806 Verified Customer Verified Customer

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Went very smoothly. Ready on time and no surprises. Really appreciated the 15% discount coupon. Ready on time and no surprises. Really appreciated the 15% discount coupon. More

by PDUNNSMCA Verified Customer Verified Customer

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