Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz | Page 4

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
380 Reviews
4.9

380 Reviews

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380 Reviews of Klaus de Paz

March 13, 2026

Dealership Rating
Employee Rating

Excellent and efficient service, as always. Highly recommend working with Volvo Santa Monica as your dealer! More

by RFINE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Mar 14, 2026

Volvo Cars Santa Monica responded

Hello, thank you for your feedback about Volvo Cars of Santa Monica. We’re glad to hear our team continues to provide excellent and efficient service. Your recommendation means a lot and is greatly appreciated.

March 06, 2026

Dealership Rating
Employee Rating

Great and timely customer service as always. Friendly staff and knowledgeable mechanics. It’s always a pleasurable experience to have my vehicle serviced at Volvo Santa Monica. Thank you. More

by RGSCHLOEGEL77
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2026

Volvo Cars Santa Monica responded

Hello, we’re happy to hear your visits to Volvo Cars of Santa Monica are always timely and enjoyable. It’s great knowing our friendly staff and knowledgeable mechanics make each service a positive experience. We look forward to seeing you again soon.

March 06, 2026

Dealership Rating
Employee Rating

Attentive service from Robert Munoz and got a rental car as very much needed on the day of service. More

by MPHBANNING
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Mar 06, 2026

Volvo Cars Santa Monica responded

We're glad Robert provided attentive service and that the rental car was helpful during your visit. We appreciate your support at Volvo Cars Santa Monica!

March 06, 2026

Dealership Rating
Employee Rating

They washed the car. damnit. I refuse to write fifteen words. I’ve got other stuff to do and I’ll be damned if I’m going to write fifteen words about something that doe More

by DKYNURPU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Volvo Cars Santa Monica responded

We appreciate your feedback and star rating! Our team looks forward to serving you next time! - Volvo Cars Santa Monica

March 05, 2026

Dealership Rating
Employee Rating

Roberto is extremely professional and helpful. I wouldn’t trust anyone else with my Volvo. More

by LCAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Mar 05, 2026

Volvo Cars Santa Monica responded

Thank you for trusting Roberto & the Volvo Cars Santa Monica team with the care of your vehicle! We're truly grateful for your support and look forward to continuing to serve you in the future!

March 03, 2026

Dealership Rating
Employee Rating

Amazing service! Ian took great care of us. Love getting service done at this location More

by Honu Coffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Mar 04, 2026

Volvo Cars Santa Monica responded

Hi, we’re glad to hear your visit to Volvo Cars of Santa Monica was so positive. It’s great that Ian took excellent care of you, and we appreciate you trusting us with your vehicle.

March 02, 2026

Dealership Rating
Employee Rating

Klaus and staff have the best customer service in town. Courteous, professional, knowledgeable.and very customer-focused. More

by MAUREEN.A.BERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lily

Mar 03, 2026

Volvo Cars Santa Monica responded

Hi Maureen, we're pleased to see that Klaus and the Volvo Cars Santa Monica team deliver top-notch service. Thank you for your business and support!

March 01, 2026

Dealership Rating
Employee Rating

Everything went very smoothly. Fast and friendly service. Will definitely come back again next time. Thanks. More

by ORENROSENTHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Mar 03, 2026

Volvo Cars Santa Monica responded

Thank you for sharing your five-star experience, Oren! We truly appreciate your business, and we hope to see you back at Volvo Cars Santa Monica next time. Safe travels!

February 23, 2026

Dealership Rating
Employee Rating

Klaus handled my repair with care and consideration, and made sure I had a rental/loaner for the time it took to complete the job. More

by ABPERLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Feb 24, 2026

Volvo Cars Santa Monica responded

Hi, I’m so glad to hear Klaus took great care of you throughout your repair. Making sure you had a loaner while your vehicle was being worked on shows the level of attention we aim to provide at Volvo Cars of Santa Monica. Thank you for recognizing his consideration, we are happy everything was handled smoothly for you.

February 17, 2026

Dealership Rating
Employee Rating

My car was towed transported to volvo santa monica service - the service was excellent. I got my car back with excellent functionality. Klaus has excellent communication skill - updated me as to what More

by TPALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Feb 18, 2026

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience with Volvo Cars of Santa Monica. We are so glad to hear the service was excellent and that your vehicle was returned to you in great working condition. Klaus will be happy to know his communication and updates made a difference throughout the process, and we appreciate you recognizing Robert for being nice and helpful as well. We are grateful for your trust and are thrilled to know you are very satisfied.

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