Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz | Page 37

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
373 Reviews
4.9

373 Reviews

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373 Reviews of Klaus de Paz

March 19, 2021

Dealership Rating
Employee Rating

Robert went above & beyond while helping me get my vehicle repaired. kept me updated every step of the way. Trust worthy, makes process Reliable kind More

by betoshouse63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

March 16, 2021

Dealership Rating
Employee Rating

Staff was polite and very efficient. My service was done in a very reasonable amount of time and the Alto lift service was great. Thank you. More

by jdefotomd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

March 10, 2021

Dealership Rating
Employee Rating

Kind and courteous staff. Car was fixed as expected and on time. There no upselling. I was provided a ride back and forth from home. More

by bingo34b
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Gomez

March 04, 2021

Dealership Rating
Employee Rating

Super professional, courteous, and efficient! They made sure everything went smoothly and answered all my questions. Kept in touch about the progress of the service, and just made everything easy. More

by rachel.abramowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 16, 2021

Dealership Rating
Employee Rating

Robert did an absolutely wonderful job taking care of my car and making sure the repairs were done well and in a timely manner. Thank you!! More

by ASHEPPHIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Stephanie Gomez, Silvia Gutierrez

February 09, 2021

Dealership Rating
Employee Rating

Service was timely and efficient. Klaus worked with the technician to have my car finished sooner than I expected. My cars running like a dream! More

by mark.ayres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Stephanie Gomez, Silvia Gutierrez, Lambert Villanueva

February 09, 2021

Dealership Rating
Employee Rating

Stacia was super responsive, professional, and made the entire process of purchasing our car--from test driving to completing the final paperwork--seamless! When we had to take our Volvo in for repair, Kla More

by Sonja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacia Siroonian

February 05, 2021

Dealership Rating
Employee Rating

Excellent service! My car window was shattered and I was able to order the parts ahead of time so I got my car back the same day More

by Yurico s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

January 29, 2021

Dealership Rating
Employee Rating

Thank you for all hands on deck for repairing my Volvo xc60 catalytic converter, oxygen sensors, alternator and brakes. Thanks crew of Volvo of Santa Monica. More

by TEJAY944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Stephanie Gomez, Silvia Gutierrez

January 27, 2021

Dealership Rating
Employee Rating

Very easy appointment. The staff did well with infection control. Communication throughout was excellent, easy to reply via text. No complaints. Thank you very much More

by BAFREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Stephanie Gomez, Silvia Gutierrez

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