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Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz | Page 5

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
385 Reviews
4.9

385 Reviews

Write a Review

385 Reviews of Klaus de Paz

March 05, 2026

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Employee Rating

Roberto is extremely professional and helpful. I wouldn’t trust anyone else with my Volvo. More

by LCAI
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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Mar 05, 2026

Volvo Cars Santa Monica responded

Thank you for trusting Roberto & the Volvo Cars Santa Monica team with the care of your vehicle! We're truly grateful for your support and look forward to continuing to serve you in the future!

March 03, 2026

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Employee Rating

Amazing service! Ian took great care of us. Love getting service done at this location More

by Honu Coffee
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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Mar 04, 2026

Volvo Cars Santa Monica responded

Hi, we’re glad to hear your visit to Volvo Cars of Santa Monica was so positive. It’s great that Ian took excellent care of you, and we appreciate you trusting us with your vehicle.

March 02, 2026

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Klaus and staff have the best customer service in town. Courteous, professional, knowledgeable.and very customer-focused. More

by MAUREEN.A.BERRY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lily

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Mar 03, 2026

Volvo Cars Santa Monica responded

Hi Maureen, we're pleased to see that Klaus and the Volvo Cars Santa Monica team deliver top-notch service. Thank you for your business and support!

March 01, 2026

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Everything went very smoothly. Fast and friendly service. Will definitely come back again next time. Thanks. More

by ORENROSENTHAL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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Mar 03, 2026

Volvo Cars Santa Monica responded

Thank you for sharing your five-star experience, Oren! We truly appreciate your business, and we hope to see you back at Volvo Cars Santa Monica next time. Safe travels!

February 23, 2026

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Employee Rating

Klaus handled my repair with care and consideration, and made sure I had a rental/loaner for the time it took to complete the job. More

by ABPERLA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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Feb 24, 2026

Volvo Cars Santa Monica responded

Hi, I’m so glad to hear Klaus took great care of you throughout your repair. Making sure you had a loaner while your vehicle was being worked on shows the level of attention we aim to provide at Volvo Cars of Santa Monica. Thank you for recognizing his consideration, we are happy everything was handled smoothly for you.

February 17, 2026

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Employee Rating

My car was towed transported to volvo santa monica service - the service was excellent. I got my car back with excellent functionality. Klaus has excellent communication skill - updated me as to what More

by TPALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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Feb 18, 2026

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience with Volvo Cars of Santa Monica. We are so glad to hear the service was excellent and that your vehicle was returned to you in great working condition. Klaus will be happy to know his communication and updates made a difference throughout the process, and we appreciate you recognizing Robert for being nice and helpful as well. We are grateful for your trust and are thrilled to know you are very satisfied.

January 24, 2026

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Employee Rating

They delivered on friendly and welcoming customer service and the did all work promptly and as promised More

by LAURIE.LANG
Recommend Dealer
Yes
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Jan 26, 2026

Volvo Cars Santa Monica responded

Hello Laurie, We are glad to hear that Volvo Cars of Santa Monica provided friendly and welcoming service while completing your work on time. Knowing we met your expectations means a lot to our team.

January 20, 2026

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I had the best service for my car! I loved the excellent car and the accommodations. More

by CAROLINA.RICO
Recommend Dealer
Yes
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Jan 20, 2026

Volvo Cars Santa Monica responded

We’re glad you had the best service for your car and enjoyed both the vehicle and the accommodations. We look forward to assisting you again. Thank you! - Volvo Cars Santa Monica

January 09, 2026

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Employee Rating

Robert and his team are reliable and great at their job. Appreciate their work! My care was taken care very gracefully. More

by Ao Yuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

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Jan 10, 2026

Volvo Cars Santa Monica responded

Hi, it’s wonderful to hear that Robert and his team handled everything so smoothly. We’re glad your car was in such capable hands and that the experience left a positive impression.

January 07, 2026

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Employee Rating

Very good and professional experience. Robert was professional and communicative. Good place to take care of your car More

by CWZSTEFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

Print
Jan 08, 2026

Volvo Cars Santa Monica responded

Hi there, thank you for sharing your experience with Volvo Cars of Santa Monica. Robert is known for being professional and communicative, so it is great to hear that stood out during your visit. We are glad you felt confident trusting us with your vehicle. We look forward to welcoming you back when your car needs attention again.

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