Klaus de Paz | Page 5
Service Advisor
Volvo Cars Santa Monica
1631 Santa Monica Blvd
Santa Monica, CA 90404
80 Reviews
Write a Review80 Reviews of Klaus de Paz
July 29, 2021
Robert Muñoz was very helpful and understanding with my needs. He’s always very attentive and as always he keeps me updated with the progress with my vehicle. needs. He’s always very attentive and as always he keeps me updated with the progress with my vehicle. More
Other Employees Tagged: Robert Munoz
May 20, 2021
Klaus sis always very professional and listens to the issues whenever I have come in. Car was clean which is always nice to leave with my car nicer then it came it! issues whenever I have come in. Car was clean which is always nice to leave with my car nicer then it came it! More
May 19, 2021
I had always agood service and good attention during my visits i dont see what else do I have to ad to complete my review visits i dont see what else do I have to ad to complete my review More
Other Employees Tagged: Robert Munoz
May 13, 2021
I'm a return customer and Robert has always provided excellent service. He provided a clear estimate of work to be performed and his team got me in and out of the shop quickly. excellent service. He provided a clear estimate of work to be performed and his team got me in and out of the shop quickly. More
Other Employees Tagged: Robert Munoz , Stephanie Gomez
May 01, 2021
Klaus was very, very kind & helpful! I spoke to him on the phone beforehand & he is very polite & very willing to help me to accommodate my needs! Great experience! the phone beforehand & he is very polite & very willing to help me to accommodate my needs! Great experience! More
April 29, 2021
Robert and his team were exceptional. They made sure my car was serviced quickly since I was waiting. I was able to work in the clean and comfortable dealership waiting room. They returned the car clean a car was serviced quickly since I was waiting. I was able to work in the clean and comfortable dealership waiting room. They returned the car clean and ready to go. I appreciate their professionalism and care. More
Other Employees Tagged: Robert Munoz , Stephanie Gomez, Silvia Gutierrez
April 28, 2021
The team in Santa Monica always provide great service and I wouldn't think of going anywhere else to get my Volvo serviced as I know I can count on Klaus and Robert to take good care of me. I wouldn't think of going anywhere else to get my Volvo serviced as I know I can count on Klaus and Robert to take good care of me. More
Other Employees Tagged: Robert Munoz , Stephanie Gomez, Silvia Gutierrez
April 27, 2021
They were awesome. Super helpful- finished the service earlier than expected. Klaus let me know as soon as the car was finished- and everything was ready to go right when I got there. earlier than expected. Klaus let me know as soon as the car was finished- and everything was ready to go right when I got there. More
April 24, 2021
Klaus is one of the most honest and thorough car service representatives I have ever dealt with. He makes himself available for any questions or concerns I have had with my Volvo and helps resolve and addre representatives I have ever dealt with. He makes himself available for any questions or concerns I have had with my Volvo and helps resolve and address the issues in a timely fashion. He is professional and friendly. I will continue to go to him for as long as I have Volvo. In addition,he has always arranged car service from and to the dealership for me because the service didn’t require my car to be there overnight for me to qualify for a loaner car. More