Koby Poter
Koby Poter at Reliable Nissan

Koby Poter

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.3
11 Reviews
4.3

11 Reviews

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11 Reviews of Koby Poter

June 17, 2026

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Employee Rating

Colby provided exceptional service, demonstrating outstanding efficiency and professionalism. I experienced minimal wait times, and he proactively scheduled my recall appointment. More

by Neospaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abdul Kebe, Kasadi Deskin

Jun 18, 2026

Reliable Nissan responded

Thank you for your wonderful feedback! It is truly gratifying to hear that your experience was marked by efficiency, professionalism, and minimal wait times — that is exactly the standard we strive to uphold for every customer. We are also glad to know that your recall appointment was handled proactively, making the process as smooth as possible for you. We appreciate you taking the time to share your experience, and we look forward to continuing to provide you with the same high level of service on your future visits to Reliable Nissan!

June 14, 2026

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They did an excellent job with my car , I’m going to home for my oil change and all that my car needs I really recommend More

by Cristian Raya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

Reliable Nissan responded

We are grateful for your kind words, Cristian! It is truly wonderful to hear that your experience with us left such a positive impression, and we are glad we could take great care of your vehicle. Your recommendation means the world to us, and we look forward to being your go-to destination for oil changes and all of your car's future needs. We appreciate your trust and loyalty!

June 14, 2026

Dealership Rating
Employee Rating

I'm happy to be able to continue returning to the dealership for great service and special prices on my Murano. More

by MARIALOURDESMCORDOVA
Recommend Dealer
Yes

Other Employees Tagged: Koby Poter

Jun 16, 2026

Reliable Nissan responded

We sincerely value your continued loyalty and trust in us for your Murano's service needs! It means a great deal to know that our team has consistently delivered a positive experience that keeps you coming back. We look forward to continuing to provide you with the great service and value you deserve for many more visits to come!

June 11, 2026

Dealership Rating
Employee Rating

Great The employees that I dealt with were professional Just six more words Just six more words More

by bthunder3
Recommend Dealer
Yes

Other Employees Tagged: Koby Poter

Jun 14, 2026

Reliable Nissan responded

Thank you for your review! We're glad to hear that the employees you worked with were professional and provided a great experience. We appreciate your business and look forward to serving you again soon!

June 03, 2026

Dealership Rating
Employee Rating

Koby what's professional and help me get the recall maintenance done quickly much improvement over last visit More

by CNJNM
Recommend Dealer
Yes

Other Employees Tagged: Koby Poter

Jun 05, 2026

Reliable Nissan responded

Thank you for your review! We are delighted to hear that Koby provided you with professional service and helped you get your recall maintenance completed efficiently. It's wonderful to know that you experienced much improvement compared to your last visit. We truly appreciate you taking the time to share your positive experience with us. Your feedback helps us continue to deliver the quality service that our customers deserve, and we look forward to serving you again in the future.

Jun 06, 2026

Reliable Nissan responded

Koby what's professional and help me get the recall maintenance done quickly much improvement over last visit

June 02, 2026

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Employee Rating

Koby is the best tech I've ever worked with at reliable. He did a full inspection on my vehicle and provided me with a list of everything I need to maintain the vehicle. He also gave me a lot of advice and More

by traleciamwilson
Recommend Dealer
Yes

Other Employees Tagged: Koby Poter

Jun 04, 2026

Reliable Nissan responded

We are thrilled to hear about your exceptional experience with our service team. It's wonderful to know that you received such thorough and professional care, including a comprehensive vehicle inspection and valuable maintenance guidance. Your recognition of our team member's dedication to going above and beyond truly means the world to us. At Reliable Nissan, we strive to provide honest, transparent service that helps our customers make informed decisions about their vehicle care. Thank you for taking the time to share your positive experience with us.

Jun 06, 2026

Reliable Nissan responded

Thank you for the fantastic review! We're thrilled to hear that Koby provided such exceptional service during your visit. Taking the time to perform a thorough inspection, explain maintenance needs, and offer helpful advice is exactly the level of care we strive to provide. We'll be sure to share your kind words with Koby and recognize him for going above and beyond. Thank you for choosing Reliable Nissan, and we look forward to serving you again in the future!

June 01, 2026

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Employee Rating

They screwed me over on n oil changed blaming the previous worked that was done More

by GARRISON Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramon Mendoza

Jun 03, 2026

Reliable Nissan responded

Thank you for sharing your feedback. We're sorry to hear that you left feeling frustrated after your oil change experience. We understand how important clear communication and trust are when it comes to vehicle service. We would appreciate the opportunity to learn more about what happened and address your concerns directly. Please contact our management team at your convenience so we can review the details of your visit and work toward a resolution. Thank you for bringing this to our attention, and we hope to have the chance to make things right.

May 30, 2026

Dealership Rating
Employee Rating

Worked to ensure I understood issues with the car. Went above and beyond. Koby was great. Very helpful. More

by Darrenkempton
Recommend Dealer
Yes

Other Employees Tagged: Koby Poter

Jun 01, 2026

Reliable Nissan responded

Thank you for taking the time to share your experience! We're delighted to hear that Koby went above and beyond to make sure you understood the issues with your vehicle and provided such helpful service. We believe in keeping our customers informed every step of the way, and it's wonderful to know Koby delivered that level of care and attention. We truly appreciate your feedback and your trust in Reliable Nissan. We look forward to serving you again in the future! – The Reliable Nissan Team 🚗😊

May 29, 2026

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Employee Rating

This is my second Morano, from the same dealership at 1 time service was superior now, when I go, there's always an upsalefor things that I absolutely don't need More

by Jihriskey
Recommend Dealer
No

Other Employees Tagged: Koby Poter

Jun 01, 2026

Reliable Nissan responded

Thank you for your feedback and for being a loyal customer. We truly appreciate that you've purchased your second Murano from us and value the trust you've placed in our dealership over the years. We're sorry to hear that your recent service experiences have not met the high standards you previously enjoyed. Our goal is to provide recommendations that help maintain the safety and reliability of your vehicle, but we understand how frustrating it can feel if those suggestions come across as unnecessary. Your feedback is important to us, and we will share it with our team as we continue working to improve our customer experience. Thank you for taking the time to share your thoughts. We hope to have the opportunity to provide you with the level of service you've come to expect from Reliable Nissan. – The Reliable Nissan Team 🚗

May 27, 2026

Dealership Rating
Employee Rating

Was given an appointment to get a new tire and did not get a new tire.... More

by LARRYVH
Recommend Dealer
No

Other Employees Tagged: Koby Poter

Jun 01, 2026

Reliable Nissan responded

Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience. We understand how disappointing it is to schedule an appointment for a new tire and leave without the issue being resolved. This is not the level of service we strive to provide at Reliable Nissan. We would appreciate the opportunity to learn more about your visit and work toward making this right. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com at your earliest convenience.

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