Kodie Cadenhead | Page 8

Glenn was very helpful and made it quick for us as we traveled 400 miles there and back to get our new car! We appreciate everyone at Crest! traveled 400 miles there and back to get our new car! We appreciate everyone at Crest! More

by Samanthaperalez Verified Customer Verified Customer

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Great service all around, was in and out without any hassle. Got the car I wanted at the price I wanted. hassle. Got the car I wanted at the price I wanted. More

by ALEX VILLALPANDO Verified Customer Verified Customer

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Monica is the best she is very detail oriented and I am always happy after servicing my car always happy after servicing my car More

by PEYTON.LUSTIK Verified Customer Verified Customer

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Felix did a great job selling the car and seeing to every detail after the sale. This was an all-cash sale, and it took management and the business office almost two hours to complete the transaction. In m detail after the sale. This was an all-cash sale, and it took management and the business office almost two hours to complete the transaction. In my opinion that's way to long! More

by RJAMISON Verified Customer Verified Customer

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Greg is awesome! !! LFG Crest is top banana in book of bananas. Clean shop, clean hands and clean cut! LFG !! LFG Crest is top banana in book of bananas. Clean shop, clean hands and clean cut! LFG More

by jared.parsons Verified Customer Verified Customer

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Met and exceeded expectations. Easiest and timeliest vehicle transaction we have ever experienced. Thank you again. Easiest and timeliest vehicle transaction we have ever experienced. Thank you again. More

by KARSIN Verified Customer Verified Customer

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I always have a great experience at this dealership! Austin and Kodie were awesome to work with. Everyone was professional, friendly, and really took the time to make sure I was taken care of throughout Austin and Kodie were awesome to work with. Everyone was professional, friendly, and really took the time to make sure I was taken care of throughout the process. They made everything smooth and stress-free, and I truly appreciated their attention to detail. Highly recommend working with them if you’re looking for a new car! More

by TORYSUDDARTH Verified Customer Verified Customer

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Spectacular experience, I look forward to having again with the Crest Cadillac Team. James and Cody listened to what I needed on my deal and I left driving my new Radiant Red CT5V. with the Crest Cadillac Team. James and Cody listened to what I needed on my deal and I left driving my new Radiant Red CT5V. More

by John W. Verified Customer Verified Customer

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Zero accountability. Dishonest. Lack of communication. Questionable integrity. Contemptuous disdain for customer satisfaction. The service department ghosts once they hav Dishonest. Lack of communication. Questionable integrity. Contemptuous disdain for customer satisfaction. The service department ghosts once they have your car in their possession. More

by R76ROLLS Verified Customer Verified Customer

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Crest team has a follow up process that makes you wish AI was further along than it is. We worked our deal through Corey which not to shame him but seems he has not been in the business very long so I tried was further along than it is. We worked our deal through Corey which not to shame him but seems he has not been in the business very long so I tried not to be to hard on him. The management staff seemed to not give him answers in a timely manner and was tough to get responses. We ended up doing the deal and paid for transportation to Colorado. Along the route the driver informed me that they had been hit by a rock and cracked the windshield to which they instructed me to reach out to the dealership and they would help me with the repair. Upon delivery I took picture and sent them to Corey regarding stains and missing equipment that was clearly in the video he had sent me a couple days prior, and a screw in the tire ( I did not mention this to them as I figured it was a quick plug). He told me he would get it the detail department and managers and see what he could do. When I finally decided to reach back out, because I had not heard back he told me that the missing items were not available and i was a little confused as they were clearly in the video. When I expressed that the key tag said it was key 1/2 he suddenly found the key and mailed it out to me, but said that they would not be able to provide the missing hose nor a response to the broken windshield. After 2 weeks of leaving messages for the management team I finally got a call back from Khodie the sales manager claiming that I had deceived them regarding the damages on our trade-in (hail) that I clearly pointed out multiple times to them and sent detailed photos. The conversation I had with Khodie seemed like he was trying to strong arm me not knowing that I was in the business which he got angry and threatened me with “If I post a review that will not be the last time I would be hearing from them”. Hence the reason I am writing this review to show people what kind of experience you can expect. I imagine I’ll be hearing from them soon. More

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