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Kolten Heck
Kolten Heck at Corwin Ford Spokane

Kolten Heck

Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.8
198 Reviews
4.8

198 Reviews

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198 Reviews of Kolten Heck

February 27, 2026

Dealership Rating
Employee Rating

Despite issues Kolten was there to fix them. I'd recommend the dealer services just because of him and Justus the sales person. More

by MJCV1993
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Feb 28, 2026

Corwin Ford Spokane responded

It’s wonderful that Kolten resolved the issues on your Ford Expedition Max. We’re glad his dedication left such a positive impression. Thank you for recommending our service. Freddy Rodriguez, Service Manager

February 21, 2026

Dealership Rating
Employee Rating

Great service at your facility, always helpful and always ontime. Thanks for your help ! Keep it up More

by VICKOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn, Francisco Jimenez

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Feb 21, 2026

Corwin Ford Spokane responded

Thank you for recognizing our prompt, helpful service during your Ford Explorer visit. Thanks for the encouragement and we look forward to helping you again. Freddy Rodriguez, Service Manager

January 16, 2026

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Employee Rating

I was very happy with the approach he took to explain what went wrong and how they were going to fix it. More

by JERCPA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2026

Corwin Ford Spokane responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Freddy Rodriguez, Service Manager

January 06, 2026

Dealership Rating
Employee Rating

Corwin has done an exemplary job with any recalls or service work I have sent their way. Kolten always takes great care of me along with your other service providers. More

by zachf0
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Jan 06, 2026

Corwin Ford Spokane responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Corwin Ford Spokane to be a positive one. Please don't hesitate to reach out if you need anything else. Freddy Rodriguez, Service Manager

December 31, 2025

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Employee Rating

I was very satisfied with the service I got . I would most definitely return for more services More

by GBJLAAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 31, 2025

Corwin Ford Spokane responded

Thanks for sharing about your experience with Corwin Ford Spokane. We appreciate your business and hope to see you again soon! Freddy Rodriguez, Service Manager

December 24, 2025

Dealership Rating
Employee Rating

Kolten is awesome and always takes great care of all of us. Very professional and honest More

by DUSTYTELLESSEN
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Dec 24, 2025

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

December 11, 2025

Dealership Rating
Employee Rating

Great to deal with - friendly and great personality - very helpful and pleasant experience - I liked that guy - my kind of guy More

by TNCBUSHNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2025

Corwin Ford Spokane responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Freddy Rodriguez, Service Manager

December 02, 2025

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Employee Rating

Repair was done quickly and my concern was repaired very happy very good service thanks More

by DARRYLSLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Goutermout, Darren Gardner, Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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Dec 02, 2025

Corwin Ford Spokane responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford Spokane! Freddy Rodriguez, Service Manager

November 26, 2025

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Employee Rating

Most beautiful people on the planet. I am so happy they have a place in Spokane Valley.....You do need to add an N/A option to some of the questions!! More

by ASTRODOG1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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Nov 26, 2025

Corwin Ford Spokane responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Freddy Rodriguez, Service Manager

November 24, 2025

Dealership Rating
Employee Rating

Fair and honest information. While evaluating my vehicle purchased from another Corwin dealership, they provided fair and honest information regarding the condition of the vehicl More

by PAULLAWSON
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Nov 25, 2025

Corwin Ford Spokane responded

Thank you for choosing Corwin Ford Spokane. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Freddy Rodriguez, Service Manager

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