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Kolten Heck
Kolten Heck at Corwin Ford Spokane

Kolten Heck

Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.8
185 Reviews
4.8

185 Reviews

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185 Reviews of Kolten Heck

September 02, 2025

Dealership Rating
Employee Rating

Service got me in quick and Ethan was his usual efficient self best service dept in town More

by RCHAPMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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Sep 02, 2025

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

August 30, 2025

Dealership Rating
Employee Rating

We enjoyed working with Cody. He listened to our wants and needs and wasn’t pushy. We would work with him again. More

by katwoman43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Mericle

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Aug 30, 2025

Corwin Ford Spokane responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Tyler Goutermout, General Manager

August 28, 2025

Dealership Rating
Employee Rating

Well organized system of taking in service jobs. Prompt discovery of the issues. Courteous service reps. More

by KAGPS70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Corwin Ford Spokane responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Corwin Ford Spokane, we look forward to having you as a valued customer for many years to come! Freddy Rodriguez, Service Manager

August 25, 2025

Dealership Rating
Employee Rating

Great service and communication throughout the process. Extra help picking up and returning vehicle to me was an exceptional benefit! Thank you so much! More

by BSTOKER509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Lambert, Francisco Jimenez, Kiley Knighten

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Aug 25, 2025

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

August 21, 2025

Dealership Rating
Employee Rating

Everyone has been extremely nice. Cody is going all out to find us a car. More

by katwoman43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody

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Aug 21, 2025

Corwin Ford Spokane responded

Thank you for choosing Corwin Ford Spokane. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Freddy Rodriguez, Service Manager

August 11, 2025

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Employee Rating

They worked with me to get my service completed in a tight window. When I brought the truck in, the jimped right on it and had me on my way in less than hour. Great job. More

by jeffb18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 11, 2025

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

August 11, 2025

Dealership Rating
Employee Rating

They thought they could put a less tire on my truck. I had 10 pys . They tried to put a 8 ply my tires were so off balance. I would not recommend them for anybody. More

by HONEYWELL.MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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Aug 14, 2025

Corwin Ford Spokane responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Mark, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Freddy Rodriguez, Service Manager

August 06, 2025

Dealership Rating
Employee Rating

It was a good experience dealing with you. I expected a bunch of updates but only one recommendation about the tires. More

by counter59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 06, 2025

Corwin Ford Spokane responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Corwin Ford Spokane to be a positive one. Please don't hesitate to reach out if you need anything else. Freddy Rodriguez, Service Manager

August 04, 2025

Dealership Rating
Employee Rating

Pleasant, fast, helpful, courteous. Happy with my experience! Will be back. No encounters with car salesman. More

by The Kraut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco Jimenez , Parts department!

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Aug 04, 2025

Corwin Ford Spokane responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Freddy Rodriguez, Service Manager

July 28, 2025

Dealership Rating
Employee Rating

Kolten was great! Very knowledgeable and helpful???? They were able to get me in and fixed within a reasonable timeframe as well. More

by Nick_hagarty
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Jul 28, 2025

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

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