Kort Iserman

Overall, our experience was a bit frustrating. We came to inquire about a jeep Wrangler that we did end up buying. We were going to trade in and did trade in our Jeep grand Cherokee. The initial o We came to inquire about a jeep Wrangler that we did end up buying. We were going to trade in and did trade in our Jeep grand Cherokee. The initial offer was way too low and the second offer was on point with what we needed. The problem with that was that when the individual came and shared with us the price they tried to tell me that our grand Cherokee was leaking like crazy. This was an outright lie. I just have it serviced and knew for a fact, it was not leaking at all given it came from our trusted service provider. We owned our car outright and this should’ve been an extremely quick process and instead took four hours. We had our title and it could sign it over and there was no financing taking place. We still had to sit through a whole finance presentation and a storyline of being told that a person had to share these details or they could get fired. This is utterly ridiculous. They’re walking us through warranties and things like that that I explicitly stated that we do not want and I really don’t want to go through this. We were basically forced to sit and listen to all of that. Between those two different things that was enough to make it a really discouraging and disappointing experience. While we did still take the wrangler, I certainly would not recommend or return to try and go through that process again when it could have literally been a 60 minute scenario of treating in our car and buying the wrangler. Also being forced to sit through things when explicitly state I’m not interested is not only rude, but extremely frustrating. The only silver lining for us was that the thermostat went out a couple days later and because of the Morrie‘s promise that we have for the short window of time that was taken care of and the service gentleman who took care of us did an extremely great job. If the rest of the process had been similar to what he provided it would’ve changed the whole trajectory. More

by CK Verified Customer Verified Customer

Report | Print

It was a welcoming experience from start to finish, Hani, Paul, Mary & Megan everyone involved got what we needed, I’d highly recommend Morries Minnetonka to anyone who wants to check out a new Subaru! Paul, Mary & Megan everyone involved got what we needed, I’d highly recommend Morries Minnetonka to anyone who wants to check out a new Subaru! More

by Ali Abbas Verified Customer Verified Customer

Report | Print

Good service from Gerold Foster. He helped me with the dashboard display panel to get started. Car is working well. He helped me with the dashboard display panel to get started. Car is working well. More

by JOHNHOVREN Verified Customer Verified Customer

Report | Print

Responsive, professional, organized, grest teamwork, ethical, patient non- hardsell dealers interested in finding the right fit for you and take the time to orient you to ne w tech. Lovely people work ethical, patient non- hardsell dealers interested in finding the right fit for you and take the time to orient you to ne w tech. Lovely people work here. More

by CGINSBER Verified Customer Verified Customer

Report | Print

Not pushy, patient as the customer asks many questions, love the idea for a “tutorial “ a few weeks after taking the car home, to answer more questions about all the technical things to know. love the idea for a “tutorial “ a few weeks after taking the car home, to answer more questions about all the technical things to know. More

by HEATHILL Verified Customer Verified Customer

Report | Print

A great dealership with wonderful sales people and a very good selection of automobiles The sales person I dealt with knew a lot about the vehicles involved and help me make the right selection. I love the good selection of automobiles The sales person I dealt with knew a lot about the vehicles involved and help me make the right selection. I love the car. I’m driving. It was exactly what I was looking for. The sales person help me pick out the car that I wanted and that’s very important. We are searching different vehicles at different dealers. I would go back to the sales person in a second. More

by karneylegal Verified Customer Verified Customer

Report | Print

Tom was the most informative salesman that I have ever worked with to purchase a car. He made us feel very comfortable with what we where looking for. I can't say enough about the professionalism that h worked with to purchase a car. He made us feel very comfortable with what we where looking for. I can't say enough about the professionalism that he showed. Thank you. More

by MIKEPALM0714 Verified Customer Verified Customer

Report | Print

Our experience was terrific, from sales to trade in to finance. Great team. Great car finance. Great team. Great car More

by MMORGAN535 Verified Customer Verified Customer

Report | Print

Erik was great to work with on the purchase of our 2025 Outback Wilderness. Along with everyone else we dealt with that day. Let me know when Bobby retires/quits so I can have his job! Outback Wilderness. Along with everyone else we dealt with that day. Let me know when Bobby retires/quits so I can have his job! More

by mjrischmiller Verified Customer Verified Customer

Report | Print

I've been driving used Crosstrek for 10 days. I was sent home without important documents like Carfax Report and Buy Out agreement on my trade-in. I was assigned an appointment to take care of "W I was sent home without important documents like Carfax Report and Buy Out agreement on my trade-in. I was assigned an appointment to take care of "We owe items" six months from now! When I called Chris and accepted his offer of a follow-up appointment I told him waiting 6 mo for a patch and fill kit that is missing and one rim repair was unacceptable (We owe items). I have had no response. I was also told that the AC was checked (dye run) and refilled showing no leaks. The AC has worked for 5 days and now it is out. I’m furious. I've corresponded with Sales manager Kort, as well. No response. The check I wrote for my purchase has been cashed and my sales team has gone dark. More

Report | Print