Kraig Carr | Page 7
Service Advisor
Jim Glover Dodge Chrysler Jeep Ram Fiat
10505 N Owasso Expy
Owasso, OK 74055
Dealership Experience
5 yrs, 7 mos
Languages Spoken
English
84 Reviews
Write a Review84 Reviews of Kraig Carr
October 29, 2021
The folks a Jim Glover have taken good care of our car each time we have had it in! each time we have had it in! More
Other Employees Tagged: TJ Ellis, Brooklynn Parsons, Trevor Fuhrman
February 04, 2021
Billy P was awesome answered all my questions and concerns about the purchase and the jeep.Went out of his way to make me comfortable during our time together and during the entire purchase.5 star sa concerns about the purchase and the jeep.Went out of his way to make me comfortable during our time together and during the entire purchase.5 star salesman ! Will buy my next car from Billy P great to do business with. More
Other Employees Tagged: Billy Parsons
October 23, 2020
The service department is always super professional. They greeted me before I even exited my vehicle. I never have to wait very long as they are staffed well to meet the customers needs. They greeted me before I even exited my vehicle. I never have to wait very long as they are staffed well to meet the customers needs. More
August 19, 2020
All the people that were involved with service on my car were very friendly and helpful. The whole process was quite pleasant. I am very satisfied. were very friendly and helpful. The whole process was quite pleasant. I am very satisfied. More
Other Employees Tagged: TJ Ellis, Brooklynn Parsons, Trevor Fuhrman , Rodney Case
May 15, 2020
Dealership has good service, good communication skills,quick service & provides drop off & delivery service in a prompt timely manner., will use them every time & will reccomend them skills,quick service & provides drop off & delivery service in a prompt timely manner., will use them every time & will reccomend them More
Other Employees Tagged: Brooklynn Parsons , Cody Brown, Jordan Reynolds
May 01, 2020
Lost my trust and my business! I moved from a smaller town not long after this dealership opened. I shook hands with Jared Glover and told him I was used to walking in the dealershi I moved from a smaller town not long after this dealership opened. I shook hands with Jared Glover and told him I was used to walking in the dealership and knowing people by name. I was looking for a dealership where I was treated like a person, not just a quota. I also said I was looking for a dealership where I didn't have to play the negotiating game (you know the one where the salesman brings you an inflated down payment and a ridiculously high payment). I have owned (9) RAM trucks, including the last two purchases from this dealership. I was working on my 3rd purchase this morning (5/1/20) and was extremely insulted with a low ball trade offer of $26,000 on a 2019 RAM 1500. Note: The trade-offer on my first purchase in 2018 was considerably higher despite it was a 2016 (old model) 1500 RAM with twice the mileage. When I bought the 2019 back in the later part of 2018, Jared Glover personally shook my hand and promised me a fair trade when I was ready as I was rightfully concerned they would not consider the $5,800.00 upgrade package (i.e. Mopar lift, fox shocks, wheel-35" tires and black out package). In fact, he told me to ask for him if I had any issues... I have met a lot of people at this dealership in the last 2 short years (Checked names below of those who I have interacted with). Genuinely good service department but the sales staff just doesn't seem interested in repeat business unless the profit margin is largely in their favor. Lessons-Learned: Go back to my home town to do my vehicle dealings where I am not just a number and the agenda is not to take me to the bank for all they can squeeze out of a deal. More
Other Employees Tagged: Jared Glover, Adam Clinkenbeard, AJ Straubing, TJ Ellis, Brooklynn Parsons , Justin Kallam, Jacob Shelton, Scott Zuspan
February 25, 2020
The service and representative were great. Kind. Considerate and knowledgeable. Helped me navigate the system in order to get my coupon for service. I’ll definitely will come back. Had oil changed. Considerate and knowledgeable. Helped me navigate the system in order to get my coupon for service. I’ll definitely will come back. Had oil changed. Tires rotated and balanced and new wiper blades. My vehicle was checked for other stuff and passed with flying colors More
February 18, 2020
This dealership is great! They are courteous, explaining everything they are doing, answering all my questions and let me know when they will have things ready. They have never disappointed me with unexpect everything they are doing, answering all my questions and let me know when they will have things ready. They have never disappointed me with unexpected charges More
Other Employees Tagged: Drivers of shuttle car