Kraig Carr | Page 8

Billy P was awesome answered all my questions and concerns about the purchase and the jeep.Went out of his way to make me comfortable during our time together and during the entire purchase.5 star sa concerns about the purchase and the jeep.Went out of his way to make me comfortable during our time together and during the entire purchase.5 star salesman ! Will buy my next car from Billy P great to do business with. More

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The service department is always super professional. They greeted me before I even exited my vehicle. I never have to wait very long as they are staffed well to meet the customers needs. They greeted me before I even exited my vehicle. I never have to wait very long as they are staffed well to meet the customers needs. More

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All the people that were involved with service on my car were very friendly and helpful. The whole process was quite pleasant. I am very satisfied. were very friendly and helpful. The whole process was quite pleasant. I am very satisfied. More

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Dealership has good service, good communication skills,quick service & provides drop off & delivery service in a prompt timely manner., will use them every time & will reccomend them skills,quick service & provides drop off & delivery service in a prompt timely manner., will use them every time & will reccomend them More

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Lost my trust and my business! I moved from a smaller town not long after this dealership opened. I shook hands with Jared Glover and told him I was used to walking in the dealershi I moved from a smaller town not long after this dealership opened. I shook hands with Jared Glover and told him I was used to walking in the dealership and knowing people by name. I was looking for a dealership where I was treated like a person, not just a quota. I also said I was looking for a dealership where I didn't have to play the negotiating game (you know the one where the salesman brings you an inflated down payment and a ridiculously high payment). I have owned (9) RAM trucks, including the last two purchases from this dealership. I was working on my 3rd purchase this morning (5/1/20) and was extremely insulted with a low ball trade offer of $26,000 on a 2019 RAM 1500. Note: The trade-offer on my first purchase in 2018 was considerably higher despite it was a 2016 (old model) 1500 RAM with twice the mileage. When I bought the 2019 back in the later part of 2018, Jared Glover personally shook my hand and promised me a fair trade when I was ready as I was rightfully concerned they would not consider the $5,800.00 upgrade package (i.e. Mopar lift, fox shocks, wheel-35" tires and black out package). In fact, he told me to ask for him if I had any issues... I have met a lot of people at this dealership in the last 2 short years (Checked names below of those who I have interacted with). Genuinely good service department but the sales staff just doesn't seem interested in repeat business unless the profit margin is largely in their favor. Lessons-Learned: Go back to my home town to do my vehicle dealings where I am not just a number and the agenda is not to take me to the bank for all they can squeeze out of a deal. More

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Very polite and great service. Enjoyed the wait. When service comes up again I will be coming to Jim Glover in Owasso for service on my car. service comes up again I will be coming to Jim Glover in Owasso for service on my car. More

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The service and representative were great. Kind. Considerate and knowledgeable. Helped me navigate the system in order to get my coupon for service. I’ll definitely will come back. Had oil changed. Considerate and knowledgeable. Helped me navigate the system in order to get my coupon for service. I’ll definitely will come back. Had oil changed. Tires rotated and balanced and new wiper blades. My vehicle was checked for other stuff and passed with flying colors More

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This dealership is great! They are courteous, explaining everything they are doing, answering all my questions and let me know when they will have things ready. They have never disappointed me with unexpect everything they are doing, answering all my questions and let me know when they will have things ready. They have never disappointed me with unexpected charges More

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Some of the nicest most considerate people I’ve met. Everyone was so nice, friendly, and helpful. There was tape stuck up by front windshield that we all missed when the vehicle was delivered ( it was Everyone was so nice, friendly, and helpful. There was tape stuck up by front windshield that we all missed when the vehicle was delivered ( it was night ) and the service writer, Kraig said if they couldn’t get off he would order a new! The detail guy got it off! Looks like the tape was never there. More

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The service department was very friendly and helpful with my vehicles situation that needed service. I will definitely keep them in mind when I need service again. my vehicles situation that needed service. I will definitely keep them in mind when I need service again. More

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