Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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4.9
329 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

21 yrs, 1 mo

Industry Experience

27 yrs, 5 mos

Employee Video

4.9

329 Reviews

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329 Reviews of Kris Gaerlan

May 09, 2025

Dealership Rating
Employee Rating

I was impressed was inpr ssed with the level of service from Afton and Pete. I liked that all l vels of personnel came by to introduce themselves and congratulate me on my purchase. Pete was personable and More

by dnyell.day
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2025

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2025

Dealership Rating
Employee Rating

Rick is a ROCKSTAR! This is my 2nd vehicle & I will always buy from Rick & tell everyone I know! He’s an accomplished professional in this world, Rick makes buying a smo More

by Cmk237
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran, Richard Bell

May 07, 2025

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 02, 2025

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Employee Rating

Pete Hankins is without a doubt - the best guy I have ever worked with to buy a car / truck. I have bought over 5 from him. All he cares about is helping you get the best car, at the best price, with t More

by Austin Hilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins, Parveen Rajendran , Angelica Mitchell

May 02, 2025

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 30, 2025

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Employee Rating

words can explain how this experience with Bobby Nicholson. He don’t come at me as a sales person, but he came to me as a parent trying to make sure I get the best and reliable car and that just loo More

by Cherrelle M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Nicholson , Roderick Adair, Angelica Mitchell

Apr 30, 2025

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

April 23, 2025

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Employee Rating

DLR and Pete were solid to work with. Would buy a 3rd car from them More

by Kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roel Ortiz, Pete Hankins

Apr 23, 2025

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

April 18, 2025

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Employee Rating

I can’t say enough about my experience buying my car from DLR. I had no idea what I was looking for going in. They were quick to identify my style & my needs. I worked with Pete, he is professional and exper More

by SR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins , Angelica Mitchell

Apr 18, 2025

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 17, 2025

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Employee Rating

Great selection of vehicles! Great people all around, great attention and very helpful and not pushy! More

by Cram915
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2025

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

April 15, 2025

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Employee Rating

I was dreading the car buying process but Julian and Dallas Lease Returns made the process so easy. There was no pressure at all. Everyone there was nice and helpful and service oriented. The financing More

by jenniferardillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell, Yulian Equihua, Ricky Brockway , Angelica Mitchell

Apr 16, 2025

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 04, 2025

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Employee Rating

Blanca was a wonderful help in purchasing my 2021 Macan in February of ‘25. She was responsive without applying too much pressure. The car was in fantastic condition. The break light came on during test dr More

by Ginger
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez, Alexis Garcia

Apr 04, 2025

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

April 02, 2025

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Employee Rating

Really like doing business with Dallas Lease Returns. I have bought a few cars from Chris Mickell over the years and always impressed that he takes the time to answer my questions and treats me like a fr More

by Joshua L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell , Angelica Mitchell

Apr 02, 2025

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

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