Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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4.9
350 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

21 yrs, 11 mos

Industry Experience

28 yrs, 3 mos

Employee Video

4.9

350 Reviews

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350 Reviews of Kris Gaerlan

March 11, 2026

Dealership Rating
Employee Rating

From the moment I received my first response from Robert Yousef, regarding vehicle availability, until the time I purchased that vehicle, everyone and every process was professional and efficient. This was More

by nyles
Sales Price Transparency
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Recommend Dealer
Yes
Mar 11, 2026

Dallas Lease Returns responded

It’s great to hear Robert along with Kris and Anthony provided efficient and professional guidance when you purchased your Ford Bronco. Thank you for telling us this was your best buying experience. We look forward to seeing you again.

March 10, 2026

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This was one of the easiest purchases I've ever made when buying a car. The attentiveness and expertise Brandon DeSoto showed throughout the process and his knowledge of the business speaks volumes about the More

by tborel623
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yulian Equihua, Brandon De Soto

Mar 10, 2026

Dallas Lease Returns responded

What a pleasure to hear Brandon and Yulian ensured a smooth purchase from paperwork to financing. We’re delighted you drove off in your 2021 Toyota Tacoma TRD so quickly and enjoyed lunch right afterward. Thank you for recommending us to your friends and family.

March 05, 2026

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Go see Robert- it's that simple. I've purchased 2 vehicles from him the last 3 months and will never purchase anywhere else. Both transactions took less than 30 minutes! More

by Coachmaxey
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Schultz

Mar 05, 2026

Dallas Lease Returns responded

Thank you for choosing Robert for your Toyota Tundra purchases. We’re glad each transaction was completed in under 30 minutes and appreciate your loyalty. We look forward to assisting you again.

February 14, 2026

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Excellent Dealership! Very friendly and helpful people to do business with. Afton was my sales representative and she went over and above to get the deal done in a quick t More

by MikeH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Afton Stark

Feb 14, 2026

Dallas Lease Returns responded

Thank you for sharing your positive experience with your Jeep Wrangler Unlimited purchase. We’re glad Afton and our team could complete your deal efficiently and have the vehicle perfectly prepared. We look forward to serving you again.

January 25, 2026

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No pressure salesmen. A relaxed environment.. Good customer service. Knowledgeable sales people. Conducive atmosphere for doing business. More

by Ogebas
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran, Edgar Silva

Jan 25, 2026

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

Jan 25, 2026

Ogebas responded

It will be my honor to do more business with the dealership.

November 20, 2025

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Employee Rating

Buying a car from Afton was a great experience. She was so knowledgeable and helpful throughout the process. The trade-in process was convenient and the service was 5 Star worthy! More

by rstephens73
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Afton Stark

Nov 20, 2025

Dallas Lease Returns responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

November 14, 2025

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Outstanding sales staff and finance team. We will definitely be return customers. The indoor showroom was very nice. Great selection to choose from. More

by robert.michelau
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran, Edgar Silva

Nov 14, 2025

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 24, 2025

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This is by far the best car dealership I’ve encountered. They give you zero hassle and have always been 100% up front. I have bought 5 cars from Pete, and I’ve sent 6 sales his way from friends. I’ve been p More

by BruceBoyd
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins, Parveen Rajendran

Oct 24, 2025

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 13, 2025

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Dallas lease returns is extremely professional and easy to work with. Their customer service is second to none and Pete is the absolute best. More

by Bryan Gaudin
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Oct 13, 2025

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 26, 2025

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Employee Rating

Quaron with A K! Was the absolute best!! Very transparent! He let me know what I could do. As well as what I couldn't! He specializes in not so great credit as we More

by bx31202
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kerron Sayers, Bobby Nicholson, Ricky Brockway , Angelica 💙 💜

Sep 26, 2025

Dallas Lease Returns responded

We love to hear that you enjoyed your experience with us! Thanks for taking the time to let us know!

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