Kris Gaerlan | Page 34
General Manager/Partner
Dallas Lease Returns
14335 Inwood Rd
Dallas, TX 75244
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs
Industry Experience
28 yrs, 4 mos
Employee Video
355 Reviews
Write a Review355 Reviews of Kris Gaerlan
March 08, 2016
The way car buying should be Simple, straightforward, convenient, fair price, and kind! Really, what else do you want? A lot of the work was handled by email and text which made t Simple, straightforward, convenient, fair price, and kind! Really, what else do you want? A lot of the work was handled by email and text which made this the simplest vehicle purchase I've had. Also, they had a very nice waiting area for the kids while I looked at the vehicle we ultimately ended up purchasing. More
Other Employees Tagged: Chris Mikell
March 04, 2016
Painless! My entire interaction with the dealership was wonderful! Blanca made the process so seamless and was available at all times! I will definitely be back My entire interaction with the dealership was wonderful! Blanca made the process so seamless and was available at all times! I will definitely be back! More
Other Employees Tagged: Blanca Benitez
February 04, 2016
Simple, convenient, easy and most of all fair. Our rep, Chris Mikell was exceptional as well as the other managers at Dallas Lease Returns. Chris had a great sense of humor and appreciate for our n Our rep, Chris Mikell was exceptional as well as the other managers at Dallas Lease Returns. Chris had a great sense of humor and appreciate for our needs. We did have a little confusion at first over which vehicle we were interested in but that was a comedy of errors on both our parts. We had great laughs, a great time and a great experience. we will be back and we recommend DLR to anyone seeking a great used vehicle. Chris checked the vehicle after we agreed to a price and gave a discount because the front tires needed replacing. More
Other Employees Tagged: Chris Mikell
January 26, 2016
great time I first met Kris G through purchasing a chevy corvette,I never had a better time in buying a car.He was very helpful and made me feel very comfortable I first met Kris G through purchasing a chevy corvette,I never had a better time in buying a car.He was very helpful and made me feel very comfortable and, he knew alot about cars and the automobile market as well.I would highly reccomend this company to anyone who is looking for honesty,a great car,and service after the sale!OH, and don't forget,A Great Time! GK Byrd More
Other Employees Tagged: Chris Mikell
December 31, 2015
Repeat Buyer - Another Great Experience This is the second vehicle we have bought from Dallas Lease Returns. Good website experience. Very friendly staff. Great vehicle at a great price. M This is the second vehicle we have bought from Dallas Lease Returns. Good website experience. Very friendly staff. Great vehicle at a great price. My mother just bought a new minivan at a different dealer - I wouldn't trade her right now for the pre-owned Odyssey we just bought. It is that nice! Go talking to Joe - he will take good care of you. More
Other Employees Tagged: Joe Wall
December 22, 2015
GREAT! Kris, Allen and James were all extremely helpful and made my experience with Dallas Lease Returns a GREAT one! Thank Y'all so much! Jarred Kris, Allen and James were all extremely helpful and made my experience with Dallas Lease Returns a GREAT one! Thank Y'all so much! Jarred More
Other Employees Tagged: Allen Burke, James Smith
November 12, 2015
In and out! My experience with the dealer and especially Blanca was the best car buying experience I've ever had. The car was spectacular (as advertised) and the My experience with the dealer and especially Blanca was the best car buying experience I've ever had. The car was spectacular (as advertised) and the service I received from Blanca was outstanding! I will buy all of my cars from her going forward! More
Other Employees Tagged: Blanca Benitez
November 10, 2015
A remarkable car buying experience! I want to thanks Aaron and all people at the DLR for all the help and the remarkable customer service and buying experience we had at Dallas Lease Ret I want to thanks Aaron and all people at the DLR for all the help and the remarkable customer service and buying experience we had at Dallas Lease Returns. We really appreciate it! I can proudly say that you have acquired a new customers and my wife and I look forward to do business with you again when the time comes. Also you can count in my referrals so I will recommend you with all my friends! THANK YOU VERY MUCH AGAIN! More
Other Employees Tagged: Anna Gutierrez, Aaron Winters
October 29, 2015
Excellent client service. Great deal. I searched online and found a vehicle that was very fairly priced. Stopped in at Dallas Lease Returns to see the vehicle. Al Castro was my client ad I searched online and found a vehicle that was very fairly priced. Stopped in at Dallas Lease Returns to see the vehicle. Al Castro was my client advisor, and he went above and beyond my expectations. I needed help with wheels and tires, and Al Castro went to the tire shop 4 times to help me. Mr. Kris Gaerlan was able to get me a great financing rate. Having the financing done at Dallas Lease Returns made the paper work very easy. When I was picking up my new car, one of the managers Alex walked around the car with me and made sure that I was completely satisfied. Alex said that he worked there for over 30 years, and his passion for client satisfaction showed. I had ride issues to pick up the vehicle, and Al Castro delivered the car to my home with his coworker. I summary, Dallas Lease Returns is a place that I would recommend to my friends and family. You are treated like you are staying at the Ritz Carlton or dining at III Forks. D. Lee Las Colinas, TX More
Other Employees Tagged: Alex Al-Khafaji , Al Castro
September 06, 2015
This was a very positive experiance. I purchased a 2012 Honda CRV despite its age had low mileage of 16902 mi. The price was right and Juan Contreras was a great salesman and very consid I purchased a 2012 Honda CRV despite its age had low mileage of 16902 mi. The price was right and Juan Contreras was a great salesman and very considerate. I spoke with Kris Gaerlan was also available and told him how nice our experience was. No push in getting the papers done and in a couple of hours we were on our way home. I am recommending to all those that are in a spot right now without a car to check them out lkr More
Other Employees Tagged: Juan Contreras

