Kris Gaerlan | Page 33

Fantastic Service Robert Schultz was exceptionally professional and really gave all indication that he wanted my business. Any time of day, he seemed always willing to Robert Schultz was exceptionally professional and really gave all indication that he wanted my business. Any time of day, he seemed always willing to help More

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Top Notch Review From a 2nd Time Buyer A few years ago I bought a car from DLR through a stress free seamless process. This time they had a Jeep I wanted and once again they came through. J A few years ago I bought a car from DLR through a stress free seamless process. This time they had a Jeep I wanted and once again they came through. James will bend over backwards to both gain your business and assure you have a great experience. My next car will come from them as well! Thanks Guys More

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Professional Kris was very professional and patient through the process. He followed up timely and showed genuine care and concern throughout the buying process. I Kris was very professional and patient through the process. He followed up timely and showed genuine care and concern throughout the buying process. I appreciate Kris for his patience. More

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Excellent Service Everything has gone perfect, james is a great salesman, I was never forced onto my selection and he did everything he could to get the keys into my ha Everything has gone perfect, james is a great salesman, I was never forced onto my selection and he did everything he could to get the keys into my hand! This is my first car from a dealership and I couldn’t have asked for a better expirience. I ran into a few financial problem throughout the process but james was able to help work around those and get the loan approved and I get to pick up my mustang gt premium tomorrow morning and I couldn’t be happier, excellent service all around, the front desk lady was very nice to greet me and my friend even though I was 18 year old kid coming to buy the car, most dealership blew me off because of my age but james never doubted me and we got it done! Great customer service Thankyou very much! More

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Excellent and very informative My experience working with Mr. Diakite was by far one of the best I have had. I appreciated both his knowledge of the vehicle I was looking for and hi My experience working with Mr. Diakite was by far one of the best I have had. I appreciated both his knowledge of the vehicle I was looking for and his no pressure work ethic, we had been looking for nearly 3 months and was beginning to believe that character and honesty were traits that just didn't exist anymore in this industry, when it came to auto sales. He was the only one that answer Every question I had and I had a few. It was simply a pleasure working with Mr. Diakite. Randall D Anderson US Navy Retired More

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Service and follow up were great! Worked closely with the team at DLR on a recent replacement truck for mine totaled in an accident. While we were not able to identify a candidate truc Worked closely with the team at DLR on a recent replacement truck for mine totaled in an accident. While we were not able to identify a candidate truck, it had nothing to do with DLR’s lack of effort. They were terrific in their disciplined search and professional follow up. I was looking for a very specific truck with very specific options and, unfortunately, one did not appear during our search. Next time I am in the market, they will be a first stop. More

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My experience with Dallas Lease Returns was second to none I had a great experience start to finish with this dealer, they were fair, upfront, and professional. I would definitely recommend them to a friend. I had a great experience start to finish with this dealer, they were fair, upfront, and professional. I would definitely recommend them to a friend. More

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Easy vehicle buying process. I am very satisfied with the people at this dealership, my salesperson Blanca was very helpful, and knowledgeable. She did a great job, I would defin I am very satisfied with the people at this dealership, my salesperson Blanca was very helpful, and knowledgeable. She did a great job, I would definitely recommend this dealership and my salesperson Blanca . More

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Amazing Experience Blanca is the BEST Blanca is the BEST. She was hands on from start to finish. The car buying process has been simplified at DLR. Blanca and Kris helped us find the perfe Blanca is the BEST. She was hands on from start to finish. The car buying process has been simplified at DLR. Blanca and Kris helped us find the perfect car at the perfect price. You have a customer for life. Thanks again to you both for all your help. More

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Ricky Brockway isn't a salesman...And Chris isn't the Owner. I usually do not write reviews because I always think the good ones are written by people that work for the rated company. But let me assure you that I usually do not write reviews because I always think the good ones are written by people that work for the rated company. But let me assure you that this could not be further from the truth. I bought 2 cars over a weeks period from Ricky and Kris. The title of my review is spot on. Ricky will tell you he's not a salesman. He really is more like a brother or college buddy. Easy to talk to, no haggle or hassle, and certainly no pressure. I bought my son his first car after months of searching. I was a bit concerned about buying it from a warehoused dealership deep in the belly of Dallas, despite what the pictures look like online. Man was I wrong, the warehouse is more of a giant showroom with rows of VERY nice cars. It is super clean and the staff is great. All were super friendly and helpful. I knew just what I wanted and Ricky had it pulled up and ready to go before I got there. We quickly dispensed with the formalities and off I went, ALONE. It was great, no salesman pressuring me about all the cool features and how 2 or 3 other people were interested in the car. I just got in and drove around - A LOT. I came back and worked a deal in about 15 minutes. It took longer to print the papers than it did to get the deal done. So after that purchase was done I left and went home. The guys were going to deliver the car to my home because I had to get to work. As I was walking through the showroom I noticed a beautiful BMW. I inquired by text to Ricky about it. He responded with what it would cost me out the door. I was worried about the purchase because it was a dream car, and I wasn't even looking and there I was fixing to buy it. Ricky put no pressure on me. I was allowed to reserve the car with a $200 dollar deposit while I thought about it. When they delivered my sons car they brought the BMW. Just so I could see it. It was funny, I knew Ricky really just wanted to drive it. I thought about it for another day, without being pestered for my answer. I went in the next day and spoke with the owner Kris. He was very educated about the BMW. I still couldn't commit. I have never bought a vehicle like this so I needed to think about it 1 more day. Kris extended the hold and offered to let me take the car for the night. I didn't but it was a nice gesture. Nevertheless, I texted Ricky the next day and decided to buy it. I drove down and it only took 10 minutes to sign the paperwork and I was out the door. I have never had such a pleasant experience buying a car. It has always been such a stressful lengthy time-sucking event. But not this time! It really felt like I was hanging out with my buddies and a car purchase happened. So overall I would highly recommend this dealership and Ricky in particular. I know everyone has a different experience and story. But for me, I will never buy car from another dealership. Wish I could give 6 stars!! More

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