Kristal Owens | Page 2

This is the best service department I have ever worked with - the advisors are honest and very helpful. The mechanics do great work. with - the advisors are honest and very helpful. The mechanics do great work. More

by Mcundiff0594 Verified Customer Verified Customer

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Always does a good job on my vehicles, always very pleasant to deal with at the front counter pleasant to deal with at the front counter More

by SMATHESS Verified Customer Verified Customer

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Vehicle was there a week and nobody called to let us know what was going on! Finally we called more than once! Said charged battery .transmission message stated unable to shift soon! So far haven't seen tha what was going on! Finally we called more than once! Said charged battery .transmission message stated unable to shift soon! So far haven't seen that message! More

by CANADYLINDA Verified Customer Verified Customer

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I tried to purchase a f150 a few years back and could not deal there. Had to go to another Ford dealership. The service that I just had done. I had to wait 7 months for a oil pan because it was on back order deal there. Had to go to another Ford dealership. The service that I just had done. I had to wait 7 months for a oil pan because it was on back order all that time. In that time frame I had to keep an eye on my oil level since it was dripping oil. And by the time the new oil pan came in my oil viscasity was down to 10% and I was 2000 miles away from getting a new oil change. Not sure if it was from losing oil from the oil pan or what. But the oil did get changed when the new oil pan was changed. So I will see how this goes with the oil viscasity. More

by RLHUGGINSJR Verified Customer Verified Customer

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It was the worst service I had they lied to us and scammed us also scammed us also More

by dotsonodie1 Verified Customer Verified Customer

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Well, I was in Morgantown and I was doing some shopping and I came out and I seen more My message board on my dashboard. Told me that I needed an oil change. Well I drove down to the Ford garage. Need a qu and I came out and I seen more My message board on my dashboard. Told me that I needed an oil change. Well I drove down to the Ford garage. Need a quick lube or whatever you guys are called express lube hold in that they could change oil so they could take it right away, and a girl took care of me and I was very satisfied. More

by bblough58 Verified Customer Verified Customer

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Service was excellent, the staff was courteous and had my motor home ready quickly. I thank you all very much for the service I received. motor home ready quickly. I thank you all very much for the service I received. More

by MINISPOTFARM Verified Customer Verified Customer

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Good and friendly service! I have taken several vehicles to Quick Lane over the years. I have taken several vehicles to Quick Lane over the years. More

by WALLSDCW Verified Customer Verified Customer

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The Mobile Service unit was a great idea from Ford. They did excellent work for me and I could stay at home and be assured that my truck was still getting quality service. The service tech John, was v They did excellent work for me and I could stay at home and be assured that my truck was still getting quality service. The service tech John, was very personable and gave great explanations of what he was doing. He completed a recall and an all-points safety check while he was here. More

by albert.taylor1069 Verified Customer Verified Customer

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Fast. Friendly. Courteous. My go to dealer in the Morgantown, WV area. The no appointment oil change is a plus! Friendly. Courteous. My go to dealer in the Morgantown, WV area. The no appointment oil change is a plus! More

by JHARRICK Verified Customer Verified Customer

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