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Kristina Miranda

Overview Reviews (38) Inventory (236)

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Kristina Miranda

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9

38 Reviews

Overview Reviews (38) Inventory (236)

Dealership Experience

6 mos

Industry Experience

6 yrs, 5 mos

Specialties & Trainings

Honda Customer Experience training and Knowledge

4.9

38 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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38 Reviews of Kristina Miranda

June 10, 2025

Dealership Rating

Employee Rating

They always do what they say they are going to do. Very nice dealership and close to home. Very nice dealership and close to home. More

by rickog

Verified Customer

Recommend Dealer

Yes

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Jun 10, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive needs. See you down the road. Best Regards, Sassha Motz General Manager

June 09, 2025

Dealership Rating

Employee Rating

Kevin was great! He listened and helped me out. I greatly appreciate him. Thank you He listened and helped me out. I greatly appreciate him. Thank you More

by o6u3ko66

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Jimenez

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Jun 10, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that Kevin ensured your overall satisfaction. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

June 09, 2025

Dealership Rating

Employee Rating

Service dept. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. More

by tim@countryman.co

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia, Alfredo (Al) Bustamante, Robert Solis, Maria Jimenez, Todd Forbis

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Jun 10, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that our team ensured you and your Honda were a top priority and were thoroughly taken care of. Best Regards, Sassha Motz General Manager

June 05, 2025

Dealership Rating

Employee Rating

Kristine is exceptional. Wouldn’t consider going elsewhere for Honda Service. You can tell she has your best interests by the way she treats you and your cars repair needs Wouldn’t consider going elsewhere for Honda Service. You can tell she has your best interests by the way she treats you and your cars repair needs. More

by courtice0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 06, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that Kristina continue to ensure you and your Honda are always a top priority and are thoroughly taken care of. Best Regards, Sassha Motz General Manager

June 02, 2025

Dealership Rating

Employee Rating

I am very happy with the service I received. Kristina was very helpful and informative. Kristina was very helpful and informative. More

by gkelly777

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2025 -

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad Kristina's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

May 30, 2025

Dealership Rating

Employee Rating

I took my car in for them to check my air-conditioning unit. Everything was fine with the car and the service was wonderful. When I walked out to my car it had been washed and I was so pleased to see that unit. Everything was fine with the car and the service was wonderful. When I walked out to my car it had been washed and I was so pleased to see that.. excellent service! More

by lahagon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your overall satisfaction with our service team. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

May 26, 2025

Dealership Rating

Employee Rating

Professional and work estimates accurate. Time estimate was on target. People are happy and professional Time estimate was on target. People are happy and professional More

by ggcrump67

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia, Alfredo (Al) Bustamante, Robert Solis, Maria Jimenez, Todd Forbis , George Haslerig

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May 27, 2025 -

Germain Honda of Surprise responded

Your overall satisfaction means so much to us all. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

May 23, 2025

Dealership Rating

Employee Rating

She was incredibly patient and understanding and took the time to explain everything in detail. time to explain everything in detail. More

by jodyblond12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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May 27, 2025 -

Germain Honda of Surprise responded

We are happy you received a 5-star informative service experience. As it should be. Best Regards, Sassha Motz General Manager

May 22, 2025

Dealership Rating

Employee Rating

Everyone was very courteous, friendly and professional. Maria was amazing while helping me with my cars air-conditioning problems. Maria was amazing while helping me with my cars air-conditioning problems. More

by Srvolling1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Jimenez

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May 23, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your recent service experience. We are happy your found Maria so helpful with your vehicle concerns. Best Regards, Sassha Motz General Manager

May 13, 2025

Dealership Rating

Employee Rating

Kristina Miranda has now helped me out twice recently. Her knowledge and service has been great. She was able to get me scheduled in the second time based on my timeline. She also responded to question Her knowledge and service has been great. She was able to get me scheduled in the second time based on my timeline. She also responded to questions I had as well. Everything went smoothly. More

by chellers1968

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 14, 2025 -

Germain Honda of Surprise responded

Thank you! We're happy to hear that Kristina made sure your car was well taken care of, and that it was a smooth, hassle-free experience. We appreciate your business and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

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