Kristina Miranda
Kristina Miranda at Germain Honda of Surprise

Kristina Miranda

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
4.9
112 Reviews

Born in California, was raised in Arizona, worked for Honda dealerships for a total of 6 years. Mother and wife and grandmother. Love movies and helping people.

Dealership Experience

1 yr, 1 mo

Industry Experience

7 yrs

Specialties & Trainings

SPANISH SPEAKING

6 YEARS OF HONDA EXPERIENCE

View more specialties & trainings
4.9

112 Reviews

Write a Review

112 Reviews of Kristina Miranda

January 09, 2026

Dealership Rating
Employee Rating

Great customer service and didn't take long for them to finish the service and the advisor Nathan showed me the multiplication inspection and explained everything More

by Daviddealba61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 08, 2026

Dealership Rating
Employee Rating

Service and service tech were great. Everything was done in a timely manner and got me in and out More

by jmcook91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 07, 2026

Dealership Rating
Employee Rating

Germain Honda is a very professional organization. Kiara Ruiz did the bulk of the face-to-face work and kept everything in motion being New Years Days with limited staff. I am surprised that Tracey Fo More

by emorel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz, Evan Winje , Tracey Ford

Jan 08, 2026

Germain Honda of Surprise responded

Congratulations on your new Honda. We greatly appreciate your sales and service business and thank you for highlighting the members of our team who have assisted you and ensured you received the level of service you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

January 01, 2026

Dealership Rating
Employee Rating

Had the car towed into the service center and Kristina was efficient and excellent to work with. More

by gidra150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Germain Honda of Surprise responded

Thank you for trusting our team with the repairs of your Honda. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

December 29, 2025

Dealership Rating
Employee Rating

I took my car to have a window tint replace and my driver window still look the same More

by lilyan.mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 09, 2026

Germain Honda of Surprise responded

Thank you for bringing your concerns to our attention and for taking the time to speak with our Service Manager, David McKee. We appreciate the opportunity to address your concerns directly. Should you have any additional questions or need further assistance, David may be reached at 602-875-8650. Our goal is always to provide a 5-star guest experience, and we value the opportunity to make things right.. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

December 22, 2025

Dealership Rating
Employee Rating

Update: Took my car back in but waited in the lobby this time. They took about 30 minutes. Which I appreciate the courteous and prompt service. Everything works great now. __________ After the the rep More

by Marciaee325
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

Jan 08, 2026

Germain Honda of Surprise responded

Thank you for sharing and for the allowing us to make things right and provide you with a quality Germain experience. Best Regards, Sassha Motz General Manager

December 17, 2025

Dealership Rating
Employee Rating

Super quick service staff very professional , even had golf simulator to keep me occupied which was fun More

by bradyman1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Germain Honda of Surprise responded

Ensuring a quality experience at every touchpoint is our priority. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

December 17, 2025

Dealership Rating
Employee Rating

Kristina was outstanding! Super friendly, professional, knowledgable, helpful & the utmost professional. The experience could not have been better (unless someone else paid More

by WarrL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Germain Honda of Surprise responded

We are honored by your kind words and thank you for choosing Germain Honda for your automotive service needs. We look forward to ensuring more quality visits going forward. Best Regards, Sassha Motz General Manager

December 12, 2025

Dealership Rating
Employee Rating

Kristina provided excellent customer service with frequent progress updates. My CRV issue was diagnosed and repaired in a timely manner. More

by Apal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Breezy Briese

Dec 12, 2025

Germain Honda of Surprise responded

We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Kristina helped to make your experience such a positive one and has earned your trust to know that she only has your best interest at heart. Best Regards, Sassha Motz General Manager

December 09, 2025

Dealership Rating
Employee Rating

Good people good prices fair deals. would rather deal with Germain Honda before any other Honda dealer in metro Phoenix area. More

by e333d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Germain Honda of Surprise responded

Thank you. It was our pleasure to provide you with a 5-star experience, and we look forward to serving you again. Best Regards, Sassha Motz General Manager

1
...

Dealership Inventory (231 Vehicles)

new 2026 Honda Civic car, priced at $27,227
2026 Honda Civic
new
Blue Lagoon exterior
CVT
Front-wheel Drive
new 2026 Honda Civic car, priced at $26,793
2026 Honda Civic
new
Solar Silver Metallic exterior
CVT
Front-wheel Drive
new 2026 Honda Ridgeline car, priced at $43,033
2026 Honda Ridgeline
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Ridgeline car, priced at $46,444
2026 Honda Ridgeline
new
Sonic Gray Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Civic Hybrid car, priced at $29,826
2026 Honda Civic Hybrid
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $38,960
2026 Honda CR-V Hybrid
new
Platinum White Pearl exterior
CVT
Front-wheel Drive