Kristopher Roberts | Page 5

The best experience I have ever had at a car dealership. Professional all the way through and no waste of time involved. I will purchase my next car here also. Professional all the way through and no waste of time involved. I will purchase my next car here also. More

by LINUS061299 Verified Customer Verified Customer

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Great service and would recommend anybody looking to get a new car to check them out first. a new car to check them out first. More

by Quincy.bradfield Verified Customer Verified Customer

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Kristopher was amazing during the whole buying experience. He explained the whole process and went above and beyond my expectations. I will 100% recommend him. experience. He explained the whole process and went above and beyond my expectations. I will 100% recommend him. More

by gutierrezemma9 Verified Customer Verified Customer

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Sincerely, would’ve given this dealership a 5 starts and an A+ if it wasn’t for the attitude I was met from the desk mangers. Searched for a good deal for a surprise gift for my beloved wife. Found this 20 an A+ if it wasn’t for the attitude I was met from the desk mangers. Searched for a good deal for a surprise gift for my beloved wife. Found this 2025 vehicle and sent inquiry through CarGurus. Within minutes, received a response from a great salesman “Luis”, followed by a great conversation with a manager “Joe Lieberman” who understood my needs and made things happen in a very satisfactory manner. Arrived at the dealership within a few minutes and was met with a great salesman “Christopher” who was super patient with my wife’s questions and explained her new SUV’s goodies in a very detailed and professional way, in addition to taking the extra time to show her more colors and options. At the end, she settled for a good choice. Throughout the phone calls and in person, I requested that they pull ONLY ONE credit enquiry. All of a sudden, received multiple notifications on my phone from my monitoring apps with a drop of 12 points of hard inquiries on my credit score of 800+. When I asked the desk manager why pulling multiples against my consent , was met with an utterly ridiculous response of finding the best APR and that no one communicated my clear request of pulling just ONE as per their instructions multiple times. I was fuming in addition to the useless process to verify my veteran status through Chrysler, although provided government issues ID in addition to others. For those 2 reasons, I rated the dealership as such. The finance manager was fantastic and not pushy at all. Rather pleasant and accommodating. At the end, was able to gift my wife with the vehicle and let’s hope we won’t run into service issues as I read the reviews from other customers. Will recommend this dealership after all, just make sure you repeat yourself to each and everyone you meet or talk to, since there maybe an issue with relaying information. More

by Wfetouh Verified Customer Verified Customer

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My experience was great. Made car shopping enjoyable. This was my second purchase from here. They take care of you Made car shopping enjoyable. This was my second purchase from here. They take care of you More

by c Verified Customer Verified Customer

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Spent 7 1/2 hours at the dealership. Extremely disappointed with the experience. I'm not a fan of the bait-and-switch tactics, posting a price online only to find out we can't get to tha Extremely disappointed with the experience. I'm not a fan of the bait-and-switch tactics, posting a price online only to find out we can't get to that price. And even when we agreed on a price, they came back and tried to raise the payment $29 per month. It wasn't until I had another dealership on the line that they agreed to the original price, but then deep in the details, they lowered the mileage on the leased agreement. Completely dishonest. More

by whitehousebriefs Verified Customer Verified Customer

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Mr. Roberts was extremely helpful . He goes out of his way to make sure that everything is running smoothly. I can see that he truly takes pride and doing his job and always checking on his customers. Has way to make sure that everything is running smoothly. I can see that he truly takes pride and doing his job and always checking on his customers. Has to read and I’ve been there two times within the past few months. More

by rsmith87852002 Verified Customer Verified Customer

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Very disappointed with everything here . Bought a brand new Jeep but with a defective air conditioner vent blowing to the ceiling , can't control to the driver or passenger seat . Have to b Bought a brand new Jeep but with a defective air conditioner vent blowing to the ceiling , can't control to the driver or passenger seat . Have to brought back but waiting forever to get it back . Haven’t enjoying having new car and have to seat in the back of the shop to get it fixed. Not recommended. More

by Henryhung9909 Verified Customer Verified Customer

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It was kind of stressing but the staff did their best in helping me get the best deal possible. I was treated with respect and patience. I am grateful and will not hesitate in referring your dealership to a helping me get the best deal possible. I was treated with respect and patience. I am grateful and will not hesitate in referring your dealership to any friend or family member. Thank you! More

by carmeniev Verified Customer Verified Customer

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Kristopher was great and made my experience buying a vehicle very easy! He got me the exact deal I wanted and I couldn't be happier with my truck! He was also very informative and explained everything v vehicle very easy! He got me the exact deal I wanted and I couldn't be happier with my truck! He was also very informative and explained everything very well including everything the vehicle had to offer. He was the best salesman I ever worked with by far. Thanks again! I will be back! More

by sheaomonahan Verified Customer Verified Customer

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