Krystal Gipson | Page 3

I’m just going to say excellent service and good work. The people who do the work are extremely important and must understand the value of their work to me the customer. I do appreciate the effort of the The people who do the work are extremely important and must understand the value of their work to me the customer. I do appreciate the effort of the company to help me understand what I am purchasing. It is a great deal of money to spend on a vehicle so knowledge is very important. Thanks a greatful customer. More

by carolnbudcrouch Verified Customer Verified Customer

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Very pleasant interaction. Very satisified with work. Will reccomend to family and friends ifthey need work performed or a new vehicle Very satisified with work. Will reccomend to family and friends ifthey need work performed or a new vehicle More

by dwhite1014 Verified Customer Verified Customer

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I have just you for many years and normally always happy. This time when I checked in I told them I must be out by 230, which was an hour and a half later. Which should have given plenty of time, but I had This time when I checked in I told them I must be out by 230, which was an hour and a half later. Which should have given plenty of time, but I had to go back at 230 and tell I must leave for another appointment. They also reported my air filter needed changed, I declined and my husband checked when I got home and besides a few leaves it was fine. Very unhappy, I think they were trying to taken advantage of me. More

by fredericklorie Verified Customer Verified Customer

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Service adviser was very nice, however upon arriving at our appointment time we had to wait 4.5 hours for installation of four new tires. Would have had to wait much longer to get the alignment we had sche our appointment time we had to wait 4.5 hours for installation of four new tires. Would have had to wait much longer to get the alignment we had scheduled. We wore also charged an additional 3% because we used a credit card. Was not informed before hand about that policy. Also had my wife suburban in for an airbag recall a year also ago and they cracked the dash and left it that way. I started buying cars from Mr Wood himself 40 years ago when he was the only salesperson. It’s gone downhill the last few years. Had to return to the dealership for paperwork for the rebate paperwork that was not provided upon checkout. More

by coomerponder Verified Customer Verified Customer

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The salesman was very knowledgeable about the vehicle. The finance guy was excellent in all of the financial part of the deal. I would recommend this dealership to anyone interested in buying a vehicle. The finance guy was excellent in all of the financial part of the deal. I would recommend this dealership to anyone interested in buying a vehicle. More

by kevjones82261 Verified Customer Verified Customer

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My chosen dealership for my service on my car and the service there is top shelf service there is top shelf More

by RJEDDLEMAN Verified Customer Verified Customer

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Amazing service and attention to detail. I’d be happy to return any time and will refer family and friend. I’d be happy to return any time and will refer family and friend. More

by KG7723 Verified Customer Verified Customer

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James wood Decatur is the best place to have all your service needs taken care of service needs taken care of More

by PAULJ76 Verified Customer Verified Customer

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Personnel are pleasant and knowledgeable with good follow-up to the previous survey I was sent. follow-up to the previous survey I was sent. More

by lynnhashomes Verified Customer Verified Customer

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