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Krystal Gipson
Krystal Gipson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Krystal Gipson | Page 10

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.8
99 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

7 yrs, 10 mos

4.8

99 Reviews

Write a Review

99 Reviews of Krystal Gipson

November 07, 2025

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Employee Rating

My dude dason was fabulous. Really made my service visit simple. I will be back for certain. More

by cpfilline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard , Paul Johnson

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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Dason made your service visit at James Wood Chevrolet Buick GMC Decatur a positive experience. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 06, 2025

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Employee Rating

Krystal is an amazing addition to your service department. She's been my representative a couple of times and answered all my questions knowledgeably and showed great consideration. She makes the More

by Cindy McCage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Cindy! I am glad to hear that Krystal has provided you with exceptional service at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that her knowledge and consideration made your 2-hour drive worthwhile. I appreciate your kind words, and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 01, 2025

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Employee Rating

Starla, Andrew and Dane all made the sales process very easy! Definitely will use them again! More

by KRYSTAL.ROLOFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Baier, Starla Johnson

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Nov 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Krystal! I am thrilled to hear that Starla, Andrew, and Dane made the sales process easy for you. I appreciate your support, and we look forward to assisting you again at James Wood Chevrolet Buick GMC Decatur. Safe travels in your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2025

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Employee Rating

very good easy to underwostand and very helpful to fix the problem very nice person todeal with More

by LINDAGREESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Linda! I'm glad to hear that you found our team at James Wood Chevrolet Buick GMC Decatur helpful and easy to work with. I appreciate your feedback, and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 22, 2025

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Employee Rating

Shawn was very professional, and the work was completed very quickly. Shawn also took the time to review the work that was done on the pick up truck. More

by DOD.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

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Oct 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Dod! I'm delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team strives for professionalism and efficiency, and it's great to know that Shawn took the time to review the work on your pickup truck. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2025

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Shop was clean, service done in a timely manner! Consultant was great! Been doing business at Classic Chevy for 3-4 decades and I’m glad to see James Woods Chevy is a good alternative! More

by BINKERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! I'm pleased to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that our team provided timely service and that you found us to be a good alternative. We appreciate your loyalty and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 21, 2025

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Employee Rating

James wood motors has the best service department in the metroplex. I have been purchasing cars from them for about 30 years. The service techs, cashiers, and mechanics are top notch. Wouldn’t trade with More

by BAILEY7077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe, Bryan Stanley, Dason Howard , Crysta, Shawn, Brian, Crystal, all of the mechanics too are fabulous!

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Oct 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Bailey! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 30 years. It’s wonderful to hear that you’ve had such positive experiences with our service department. We’re proud of our team and their commitment to providing top-notch service. We look forward to continuing to serve you in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 19, 2025

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Employee Rating

Your service is top notch! Quick and efficient. Krystal is always good to work with and take care of all of my service issues our needs. More

by RJEDDLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a top-notch experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Krystal provided you with quick and efficient service. I appreciate your kind words, and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 13, 2025

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Employee Rating

Kystal kept communicating updates and progress with the repairs. The repairs by Clay were spot in. Krystal was great to discuss future service. More

by snappygreen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes , Clay the tech.

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Oct 13, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Krystal kept you updated throughout the repair process and that Clay's work met your expectations. We appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you with any future service needs! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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