Krystie Zhang | Page 2
Finance Manager kzhang@criswellauto.com
Criswell Maserati - Alfa Romeo
19570 Amaranth Drive
Germantown, MD 20874
Finance Manager (240) 252-5800 kzhang@criswellauto.com My name is Krystie Zhang. I am the Finance Manager for Criswell Maserati Alfa. I have been with Criswell Automotive since 2005 and with Maserati Alfa for just shy of a decade. I am a Business Professional with more than 20 years of sales and management experience in both automotive financing/leasing environments. My job is to be sure your newest acquisition from Criswell Maserati Alfa is an experience you won’t forget.
Read moreDealership Experience
8 yrs, 3 mos
Languages Spoken
English
Mandarin
214 Reviews
Write a Review214 Reviews of Krystie Zhang
April 08, 2025
Karifa has been an absolute pleasure to work with! He is professional, personable, polished, and very knowledgeable. I can truly tell he loves what he does! If a buyer is interested in purchasing an A He is professional, personable, polished, and very knowledgeable. I can truly tell he loves what he does! If a buyer is interested in purchasing an Alfa Romeo or Maserati, they need to work with Karifa hands down. When he says he will take care of something, he does just that! Karifa that's my salesman!!! The Business Manager (Krystie) has been a pleasure to work with as well. Thank you both for providing great customer service! Now I get to enjoy my Alfa Romeo!!! More
Other Employees Tagged: Karifa Mara
March 30, 2025
Mostly a good experience. Not that I have many choices though, since Alfa dealers are scarce. I have been a customer for 7 years. I miss the loaners when doing service and wis Not that I have many choices though, since Alfa dealers are scarce. I have been a customer for 7 years. I miss the loaners when doing service and wish they didn’t charge 3% on credit cards. More
Other Employees Tagged: Karifa Mara
March 27, 2025
I was absolutely thrilled with my second experience at Criswell Maserati-Alfa Romeo. My Sales person Karifa Mara was incredibly knowledgeable and patient, helping me navigate my options without any pressu Criswell Maserati-Alfa Romeo. My Sales person Karifa Mara was incredibly knowledgeable and patient, helping me navigate my options without any pressure and I did not have to spend all day at the dealership. He took the time to understand my needs and found the perfect car for me. The entire process was smooth and enjoyable. Highly recommend Karifa Mara if you’re looking for a vehicle! Ken G. More
Other Employees Tagged: Karifa Mara
March 26, 2025
I had the absolute pleasure of working with Karifa Mara when I purchased my car, and I can honestly say the experience was exceptional from start to finish. The entire process was smooth, easy, and stress- when I purchased my car, and I can honestly say the experience was exceptional from start to finish. The entire process was smooth, easy, and stress-free. He was incredibly knowledgeable, answered all my questions thoroughly, and truly knows his stuff. On top of that, he made sure I got a great deal. His professionalism, transparency, and friendly demeanor made the whole experience feel effortless. I can’t recommend Karifa enough—if you’re in the market for a vehicle, he’s the one you want to work with! More
Other Employees Tagged: Karifa Mara
January 28, 2025
While shopping online, we found the car we thought we wanted to buy and called the dealership. We had the pleasure of talking to Karifa Mara, a true professional . He got the deal done for us then we n wanted to buy and called the dealership. We had the pleasure of talking to Karifa Mara, a true professional . He got the deal done for us then we noticed the interior was not what we thought. Karifa sent us multiple photos detailing the interior colors. He gave us time to digest it all and when we told him it's not what what we thought, his response was I want you to be happy, no worries! The following day we did a video call and previewed the three he had in stock. We fell in love with the one we were not considering and he once again had the deal done for us within ten minutes. It's now on an enclosed transport heading south over 1000 miles. You will not find a more patience, professional sales executive anywhere Thank you Karifa! More
Other Employees Tagged: Karifa Mara
January 14, 2025
Mr. Karifa and financial team provided us an exceptional purchasing service. Thank you Criswell Maserati and Karifa Mara Karifa and financial team provided us an exceptional purchasing service. Thank you Criswell Maserati and Karifa Mara More
Other Employees Tagged: Karifa Mara
January 04, 2025
Ethan played a large part in my decision to buy my car. He was well-versed in all of the specifics of the SUV and its competitors. He understood what I desired as a customer and delivered. He was well-versed in all of the specifics of the SUV and its competitors. He understood what I desired as a customer and delivered. More
Other Employees Tagged: Ethan Trass
December 31, 2024
We leased a vehicle yesterday at Criswell Maserati and had the pleasure of working with Karifa Mara. It was unlike any other encounter that we've ever had at a dealership. Karifa makes the overall process had the pleasure of working with Karifa Mara. It was unlike any other encounter that we've ever had at a dealership. Karifa makes the overall process an "experience," not a transaction. He exudes positivity and high energy, combined with his many years of experience in the auto industry. We left Criswell yesterday feeling like VIP customers and would highly recommend Karifa and the dealership. -Marc S. More
Other Employees Tagged: Karifa Mara
December 29, 2024
Karifa is the ultimate professional! A pleasure to work with to get a new car. He understands customer service! Awesome person A pleasure to work with to get a new car. He understands customer service! Awesome person More
Other Employees Tagged: Karifa Mara
December 12, 2024
I am so thrilled to share my experience at Criswell Maserati and the exceptional service they provided during my recent car purchase. From the moment I walked into the dealership, I was greeted with wa Maserati and the exceptional service they provided during my recent car purchase. From the moment I walked into the dealership, I was greeted with warmth and professionalism that set the tone for a truly wonderful experience. Not only did the staff at Criswell Maserati demonstrate unparalleled expertise and knowledge about their vehicles, but they also went above and beyond to ensure that I found the perfect car to suit my needs. Their honesty and transparency throughout the entire process were truly commendable, making me feel confident and secure in my decision. One of the most impressive aspects of my experience was the speed at which they worked to get me into my new vehicle. From test driving to finalizing the paperwork, the team at Criswell Maserati worked efficiently and tirelessly to ensure that I was able to drive off the lot in my dream car in no time. Overall, my experience at Criswell Maserati was nothing short of exceptional, thanks to their outstanding service, honesty, and dedication to providing a top-notch experience for their customers. I highly recommend Criswell Maserati to anyone in search of a luxury car and a dealership that truly values customer satisfaction. More
Other Employees Tagged: Alberto Zamorano, Robert Buchanan, Karifa Mara, James Tan, Erick Giron, Ethan Trass , Tony Curtis, Monique Malabet, Arthur Petrosyan

