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Kurt Brosche
Kurt Brosche at Toyota of Coconut Creek

Kurt Brosche | Page 15

Service Production Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4
225 Reviews
4.4

225 Reviews

Write a Review

225 Reviews of Kurt Brosche

March 28, 2022

Dealership Rating
Employee Rating

I did go for oil change . They left empty oil. My car was almost burned. I did try to make complain to manager of maintenance. He avoid me More

by Chowdhury
Recommend Dealer
No
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Apr 16, 2022

Toyota of Coconut Creek responded

I'm extremely concerned to see this review. We take pride in the service we provide and if there was a mistake on our end then I apologize. Please give me a call at your earliest convenience so we can discuss your feedback together. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 24, 2022

Dealership Rating
Employee Rating

The people are nice , I waited long time but the services was ok. My app was the same day More

by MMORALESACOSTA1206
Quality Of Work
Recommend Dealer
Yes
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Mar 24, 2022

Toyota of Coconut Creek responded

Thank you for leaving Al Hendrickson Toyota a five-star review! We appreciate your patience with our team and look forward to working with again down the road. Until then!

March 23, 2022

Dealership Rating
Employee Rating

Everything good, excellent service and fantastic staff, I would recommend to family and friends always More

by nsanabrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Mar 23, 2022

Toyota of Coconut Creek responded

It really makes our day to hear you have such complete confidence in the Al Hendrickson Toyota team. Thank you for the kind words and recommendation - we're honored to have your support!

March 23, 2022

Dealership Rating
Employee Rating

Amazing service really good experience……. nice and fast service the employees is really professional and efficient More

by JDESINORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Mar 23, 2022

Toyota of Coconut Creek responded

It's excellent to know we're providing the exact type of service we strive for! Thank you for the feedback and for being an Al Hendrickson Toyota client!

March 21, 2022

Dealership Rating
Employee Rating

Very nice service. Associate was friendly and very helpful and professional and smiling and courteous More

by scott@sunpowerdiesel.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Mar 21, 2022

Toyota of Coconut Creek responded

Thank you for the great review, Scott! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

March 20, 2022

Dealership Rating
Employee Rating

Terrible service. ....i am not going to buy ag..i bought 7car pass 12 years.. More

by SAMSONG1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis

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Apr 07, 2022

Toyota of Coconut Creek responded

We really do apologize that we let you down and hate to lose your business. I would like the opportunity to hear more about what transpired here so I can make sure these concerns are properly addressed and see if we can still help you out. At your convenience, please consider giving me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 19, 2022

Dealership Rating
Employee Rating

Excellent , on time and professional thanks thanks thanks thanks, this is ridiculous that we have to write 15 words… More

by ANNABELLASOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Wesley Bonito , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Mar 21, 2022

Toyota of Coconut Creek responded

Annabella, thank you for taking the time to share your experience! We are so glad to hear that the Al Hendrickson Toyota team earned your five stars. Drive safely, and we hope to see you back again down the road!

March 10, 2022

Dealership Rating
Employee Rating

Too long waiting time! Can’t just walk in to get service, wait for 4 hours More

by WALTERCPN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Mar 26, 2022

Toyota of Coconut Creek responded

Walter, I am sorry to hear that your visit took longer than we anticipated. We strive to deliver efficient service, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or better your visit, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

March 08, 2022

Dealership Rating
Employee Rating

You guys are great,fantastic,easy to talk too And I will recommend family and friends . More

by yolanda10131998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Report | Print
Mar 08, 2022

Toyota of Coconut Creek responded

Thank you for the wonderful review! We appreciate the kind words about our team.

March 08, 2022

Dealership Rating
Employee Rating

Ok, it’s a busy dealership but they handle the volume well. Always got what needed to be done in reasonable time and with courtesy, thanks also to Chris Laport More

by RROMUS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte , Shedrick Anderson

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Mar 08, 2022

Toyota of Coconut Creek responded

Thank you for leaving Al Hendrickson Toyota a five-star review! We are proud to offer convenient service with a smile. Chris will be sure to get a special thanks from our team for taking excellent care of you and your vehicle. Safe travels!

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