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Kurt Brosche
Kurt Brosche at Toyota of Coconut Creek

Kurt Brosche | Page 16

Service Production Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4
225 Reviews
4.4

225 Reviews

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225 Reviews of Kurt Brosche

March 03, 2022

Dealership Rating
Employee Rating

I and my family used AL Hendrickson for years. Excellent and professional service. Thank you once again. More

by OXANA1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz , Chris Kulazidis, Fred Mohi

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Mar 04, 2022

Toyota of Coconut Creek responded

We are so grateful for your years of business! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your experience with our team. We look forward to your next visit!

February 24, 2022

Dealership Rating
Employee Rating

I will never go back to this dealership each time I go they rip me off always a problem disgusting. I would not refer anyone to go there. More

by Andmcf12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Mar 12, 2022

Toyota of Coconut Creek responded

I am sorry to see this feedback. We are committed to providing our customers with top-notch service and it's upsetting to hear that this didn't come through during your experience. I'm going to share this review with my team, but I would also like to learn the details about your visit. Would you please give me a call? Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

February 20, 2022

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Employee Rating

The person at the check in counter was really courteous and efficient. My car was finished on time and is running beautifully now. More

by MIKEYGOLAUB7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Feb 21, 2022

Toyota of Coconut Creek responded

Thanks for this awesome review and the kind words about your time here at Al Hendrickson Toyota. It's great to have your trust in our work, and we wish you many more happy and safe miles in your vehicle.

February 15, 2022

Dealership Rating
Employee Rating

Expeler service, nice people close to home. I will recoment Toyota service to friends and family More

by GLORIAREJOICE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 16, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 11, 2022

Dealership Rating
Employee Rating

Honesty kindness helpfulness respectful,all those good things I got while I am taking services at Al Hendrickson Toyota. More

by LEON32
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Feb 14, 2022

Toyota of Coconut Creek responded

We're glad to see that the Al Hendrickson Toyota team has been able to take great care of you! Thank you for the review!

February 06, 2022

Dealership Rating
Employee Rating

They don’t offer Carwash and vacuum. This service center is the only service center whom doesn’t have a Carwash service. More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jarrett Elder Sr., Ed Belvant, Davilmar Frantz, Wesner Larose , Leo Butterfield, Mike Joseph, Andre Veiga

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Feb 21, 2022

Toyota of Coconut Creek responded

Steven, thank you for your feedback. I'm sorry you're unhappy with our service and will make a note of your concern. Please feel free to give me a call if you'd like to discuss this directly - I hope we get another chance to impress you down the road. Norman Frantz - Service Manager - 954-545-6931

February 05, 2022

Dealership Rating
Employee Rating

Excellent service solved my problem immediately and got my vehicle back to me in an appropriate time span More

by John brandofino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Chris Kulazidis, Fred Mohi

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Feb 07, 2022

Toyota of Coconut Creek responded

John, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

January 30, 2022

Dealership Rating
Employee Rating

Twice i get bad service from thos department the workmen acted very irresponsible and i along with my wife was very upset with the service we obtained More

by Novlet Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Oscar Vizcarra , Shedrick Anderson

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Feb 14, 2022

Toyota of Coconut Creek responded

Novlet, I am disappointed to hear this feedback and apologize for what sounds like a frustrating experience. It's never our intention to inconvenience our customers. I would appreciate the chance to understand what transpired during your visits with us so I can ensure these concerns are properly addressed. Would you please give me a call when you have the chance? Best, Norman Frantz - Service Manager - 954-545-6931

January 29, 2022

Dealership Rating
Employee Rating

Service depart (Chris) was excellent My truck was in and Service depart (Chris) was excellent My truck was in and out of service in a very short time More

by garysw1018
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Jan 31, 2022

Toyota of Coconut Creek responded

Thank you for the great review, Gary! We are so glad to hear that you had such a successful service experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

January 28, 2022

Dealership Rating
Employee Rating

I Love the service great place great people and always friendly and fast Keep up More

by albertpullum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 28, 2022

Toyota of Coconut Creek responded

Thank you for continuing to choose Al Hendrickson Toyota for your service needs! It means a lot that you are a happy customer and we look forward to the next opportunity to assist you.

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