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Kurt Brosche
Kurt Brosche at Toyota of Coconut Creek

Kurt Brosche | Page 16

Service Production Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4
230 Reviews
4.4

230 Reviews

Write a Review

230 Reviews of Kurt Brosche

March 20, 2022

Dealership Rating
Employee Rating

Terrible service. ....i am not going to buy ag..i bought 7car pass 12 years.. More

by SAMSONG1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis

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Apr 07, 2022

Toyota of Coconut Creek responded

We really do apologize that we let you down and hate to lose your business. I would like the opportunity to hear more about what transpired here so I can make sure these concerns are properly addressed and see if we can still help you out. At your convenience, please consider giving me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 19, 2022

Dealership Rating
Employee Rating

Excellent , on time and professional thanks thanks thanks thanks, this is ridiculous that we have to write 15 words… More

by ANNABELLASOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Wesley Bonito , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Mar 21, 2022

Toyota of Coconut Creek responded

Annabella, thank you for taking the time to share your experience! We are so glad to hear that the Al Hendrickson Toyota team earned your five stars. Drive safely, and we hope to see you back again down the road!

March 10, 2022

Dealership Rating
Employee Rating

Too long waiting time! Can’t just walk in to get service, wait for 4 hours More

by WALTERCPN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Mar 26, 2022

Toyota of Coconut Creek responded

Walter, I am sorry to hear that your visit took longer than we anticipated. We strive to deliver efficient service, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or better your visit, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

March 08, 2022

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Employee Rating

You guys are great,fantastic,easy to talk too And I will recommend family and friends . More

by yolanda10131998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Mar 08, 2022

Toyota of Coconut Creek responded

Thank you for the wonderful review! We appreciate the kind words about our team.

March 08, 2022

Dealership Rating
Employee Rating

Ok, it’s a busy dealership but they handle the volume well. Always got what needed to be done in reasonable time and with courtesy, thanks also to Chris Laport More

by RROMUS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte , Shedrick Anderson

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Mar 08, 2022

Toyota of Coconut Creek responded

Thank you for leaving Al Hendrickson Toyota a five-star review! We are proud to offer convenient service with a smile. Chris will be sure to get a special thanks from our team for taking excellent care of you and your vehicle. Safe travels!

March 03, 2022

Dealership Rating
Employee Rating

I and my family used AL Hendrickson for years. Excellent and professional service. Thank you once again. More

by OXANA1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz , Chris Kulazidis, Fred Mohi

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Mar 04, 2022

Toyota of Coconut Creek responded

We are so grateful for your years of business! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your experience with our team. We look forward to your next visit!

February 24, 2022

Dealership Rating
Employee Rating

I will never go back to this dealership each time I go they rip me off always a problem disgusting. I would not refer anyone to go there. More

by Andmcf12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Mar 12, 2022

Toyota of Coconut Creek responded

I am sorry to see this feedback. We are committed to providing our customers with top-notch service and it's upsetting to hear that this didn't come through during your experience. I'm going to share this review with my team, but I would also like to learn the details about your visit. Would you please give me a call? Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

February 20, 2022

Dealership Rating
Employee Rating

The person at the check in counter was really courteous and efficient. My car was finished on time and is running beautifully now. More

by MIKEYGOLAUB7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Report | Print
Feb 21, 2022

Toyota of Coconut Creek responded

Thanks for this awesome review and the kind words about your time here at Al Hendrickson Toyota. It's great to have your trust in our work, and we wish you many more happy and safe miles in your vehicle.

February 15, 2022

Dealership Rating
Employee Rating

Expeler service, nice people close to home. I will recoment Toyota service to friends and family More

by GLORIAREJOICE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 16, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 11, 2022

Dealership Rating
Employee Rating

Honesty kindness helpfulness respectful,all those good things I got while I am taking services at Al Hendrickson Toyota. More

by LEON32
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Report | Print
Feb 14, 2022

Toyota of Coconut Creek responded

We're glad to see that the Al Hendrickson Toyota team has been able to take great care of you! Thank you for the review!

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