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Kurt Brosche
Kurt Brosche at Toyota of Coconut Creek

Kurt Brosche | Page 17

Service Production Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4
228 Reviews
4.4

228 Reviews

Write a Review

228 Reviews of Kurt Brosche

January 30, 2022

Dealership Rating
Employee Rating

Twice i get bad service from thos department the workmen acted very irresponsible and i along with my wife was very upset with the service we obtained More

by Novlet Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Oscar Vizcarra , Shedrick Anderson

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Feb 14, 2022

Toyota of Coconut Creek responded

Novlet, I am disappointed to hear this feedback and apologize for what sounds like a frustrating experience. It's never our intention to inconvenience our customers. I would appreciate the chance to understand what transpired during your visits with us so I can ensure these concerns are properly addressed. Would you please give me a call when you have the chance? Best, Norman Frantz - Service Manager - 954-545-6931

January 29, 2022

Dealership Rating
Employee Rating

Service depart (Chris) was excellent My truck was in and Service depart (Chris) was excellent My truck was in and out of service in a very short time More

by garysw1018
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Jan 31, 2022

Toyota of Coconut Creek responded

Thank you for the great review, Gary! We are so glad to hear that you had such a successful service experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

January 28, 2022

Dealership Rating
Employee Rating

I Love the service great place great people and always friendly and fast Keep up More

by albertpullum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 28, 2022

Toyota of Coconut Creek responded

Thank you for continuing to choose Al Hendrickson Toyota for your service needs! It means a lot that you are a happy customer and we look forward to the next opportunity to assist you.

January 22, 2022

Dealership Rating
Employee Rating

Good customer service fast and helpful thank you for the job you guys do i More

by colombia4277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Jan 24, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 21, 2022

Dealership Rating
Employee Rating

Henry always pleasant treat me very professional Courtney’s he knows he’s job very erll More

by China4pr
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO

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Jan 24, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review Al Hendrickson Toyota! We look forward to working with you during your next visit!

January 18, 2022

Dealership Rating
Employee Rating

Its all about money and always long waiting periods i always feel as if extra jobs are added and makes me not sure of my visit More

by Novlet Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shedrick Anderson

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Feb 02, 2022

Toyota of Coconut Creek responded

Novlet, I'm sorry to hear this, as we strive for quick and efficient care, and we would never intentionally overcharge a customer. We make all our recommendations in the best interest of our clients' vehicles and regret you feel differently. Would you be willing to discuss this feedback directly? I want to better understand what has gone wrong and how we can improve moving forward. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 16, 2022

Dealership Rating
Employee Rating

Service w w w w w w w w ww w w w was good More

by WENDAOSCAR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Report | Print
Jan 17, 2022

Toyota of Coconut Creek responded

Thank you for trusting our team to deliver a positive service experience! We appreciate it here at Al Hendrickson Toyota!

January 10, 2022

Dealership Rating
Employee Rating

Always fast and amazing service from AHT! Klaus runs the place like every well oiled machine should operate. Grateful for reliable auto services. More

by FRANKMDELANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi, Klaus

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Jan 10, 2022

Toyota of Coconut Creek responded

We're smiling hearing you say Klaus runs the service department like a well oiled machine because we agree! Thank you, Frank, for sharing your enthusiasm for Al Hendrickson Toyota, and we look forward to the next time you stop by!

January 06, 2022

Dealership Rating
Employee Rating

Is good and special person with me tanks for all y tanks for you Atencion More

by Pedro Vilera
Customer Service
Recommend Dealer
Yes
Report | Print
Jan 06, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us, Pedro! We appreciate your business and are glad to hear that the team was able to get the job done. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 06, 2022

Dealership Rating
Employee Rating

Staff is very helpful, very happy with the service from here. Will continue looking forward to having service done here More

by koolngoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Report | Print
Jan 07, 2022

Toyota of Coconut Creek responded

It's wonderful that the Al Hendrickson Toyota team was able to assist you so well. Thank you for the wonderful feedback and we look forward to seeing you again. Drive safely!

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