Kwanza Washington

You have people in Service that has NO clue what's the definition of SERVICE means. I've own my own company since 1990 and have been successful because I know who pays my salary...My Customer's. Without c definition of SERVICE means. I've own my own company since 1990 and have been successful because I know who pays my salary...My Customer's. Without customer I wouldn't have a dime. Your employees think the owner of Crown pays their salary. Sadly mistaken. See how much Crown would pay you if they had NO Customers. We bought that car without a Wheel Lock Nut and from the beginning Crown should have handle that problem alone. But it's all good yall just solidified my Husband's distrust for Crown long ago when he Paid Cash for my Son's 2016 GMC Denali and had Transmission problems and Crown handle it very poorly....See ya.... More

by BYUSUPPLY Verified Customer Verified Customer

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Ms. Pizzolato and Service staff were very professional, personable and friendly. They are very helpful. personable and friendly. They are very helpful. More

by AKIE9532 Verified Customer Verified Customer

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Great professional service. Quick turnaround. Easy check in and pickup. They are a pleasure to deal with. Quick turnaround. Easy check in and pickup. They are a pleasure to deal with. More

by sschulz1953 Verified Customer Verified Customer

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Excellent Staff. Easy to get appointment. Friendly confident service. Got me on my way very promptly. Enjoyed a good cup of coffee while I waited. Thanks Easy to get appointment. Friendly confident service. Got me on my way very promptly. Enjoyed a good cup of coffee while I waited. Thanks More

by NATUNGA Verified Customer Verified Customer

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Poor service Kept car 9 days couldn’t solve problem Left multiple messages have not called back almost two weeks Problem not solved problem Left multiple messages have not called back almost two weeks Problem not solved More

by IMMHOWW Verified Customer Verified Customer

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Jennifer temple was extremely helpful and made the process easy and smooth. Very knowledgeable and very friendly. process easy and smooth. Very knowledgeable and very friendly. More

by vilaurendine Verified Customer Verified Customer

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Professionalism Courteous Knowledgeable Friendly Kept informed through the entire process Listened to my request Followed up after service was complete Kept informed through the entire process Listened to my request Followed up after service was complete More

by TARAMODICA1 Verified Customer Verified Customer

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Great customer service, honest, informative and helpful. Love the environment. Clean and welcoming. Prices are affordable. My first Buick, but my dad was a Buick man! Love the environment. Clean and welcoming. Prices are affordable. My first Buick, but my dad was a Buick man! More

by jmccrary11 Verified Customer Verified Customer

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Very professional staff. It has always been a pleasure whenever I have taken my car in for regular maintenance or repair. Top notch dealership. It has always been a pleasure whenever I have taken my car in for regular maintenance or repair. Top notch dealership. More

by VIVIAN1525 Verified Customer Verified Customer

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I’ve been doing business here for many,many years, so has others in my family. others in my family. More

by GARY.HOOTER1 Verified Customer Verified Customer

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