Kwanza Washington | Page 4

Service personnel was very polite and professional upon arrival for my appointment. My vehicle was taken right away for service and completed within the estimated time frame. I am very pleased with the ser arrival for my appointment. My vehicle was taken right away for service and completed within the estimated time frame. I am very pleased with the service. More

by Carltrina Verified Customer Verified Customer

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The dealership was easy to deal with and responsive over phone and in person. Estimated the cost upfront. phone and in person. Estimated the cost upfront. More

by llebou13 Verified Customer Verified Customer

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The retro fit parts that should have been available for my service had been used on someone else vehicle. I was told I would have to wait until the parts could be special ordered again. After some through my service had been used on someone else vehicle. I was told I would have to wait until the parts could be special ordered again. After some through discussion some parts that fit my vehicle were located and the repairs were made after 3 hours. More

by DTRAMPASH Verified Customer Verified Customer

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Always gets the job done. I go out of my way to come to this dealership for work because of my trust factor. I highly recommend Crown for its professionalism. I go out of my way to come to this dealership for work because of my trust factor. I highly recommend Crown for its professionalism. More

by JRMITCHELLHOME Verified Customer Verified Customer

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Always very helpful - they do a great job and keep the customer informed. Love working with Ms. Kwanza and Kaitlin. customer informed. Love working with Ms. Kwanza and Kaitlin. More

by lparks0323 Verified Customer Verified Customer

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I brought my car in may 2023 battery had to be replaced at my expense was not happy about that!!!! at my expense was not happy about that!!!! More

by ROYB5421 Verified Customer Verified Customer

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Service is great, time was great Dwain and all the staff is great .Everything was performed well. is great .Everything was performed well. More

by BULL_HAWG_03 Verified Customer Verified Customer

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Very efficient and professional. Appreciate the assistance with all my car needs. Appointment and updates Appreciate the assistance with all my car needs. Appointment and updates More

by RTILLIS2 Verified Customer Verified Customer

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Scheduled on-line 2wks in advance to have maintenance and service done. They could only preform 1/2 of what was requested on that visit. Said I should not schedule service on-line? I was told to schedule a service done. They could only preform 1/2 of what was requested on that visit. Said I should not schedule service on-line? I was told to schedule another apt to have a mirror looked at?? After leaving my vehicle there for 5 days. I get a call that the mirror will have to be ordered and they cannot give me a date on when they can work on the transmission. It's going on 3 weeks. Still no word. This is a brand-new truck. Less than a year old. More

by KEVIN@NASHAC.COM Verified Customer Verified Customer

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I thought the service was quick. The people were friendly. I feel everything is done right. The people were friendly. I feel everything is done right. More

by JOHNWINDHAM71 Verified Customer Verified Customer

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