Kyle Clos

Very professional staff in both sales and service. Had a few kinks with finance but worked it out. Had a few kinks with finance but worked it out. More

by SILVERMANJASON1111 Verified Customer Verified Customer

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Good service but not aggressive sales person thorough any questions about my ford explorer satisfied with the outcome any questions about my ford explorer satisfied with the outcome More

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Terrible dealership, gave us a hard time when buying a car. They then pocketed my down payment and pretended like it never happened. Also the weather mats were on the contract but they took them out and w car. They then pocketed my down payment and pretended like it never happened. Also the weather mats were on the contract but they took them out and when I asked for them they looked at me crazy. Would never buy form here again. The guy who sold me the truck was Carlos Gomes. I can’t give him a one start because he is not on the list so just wanted to point it out. Kid gets a 1 star. More

by JZRC Verified Customer Verified Customer

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Nice buying experience with low pressure. Staff was very accommodating and friendly. Would recommend to friends and family! Staff was very accommodating and friendly. Would recommend to friends and family! More

by TJ Karkheck Verified Customer Verified Customer

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Clowns working there. Could not connect me to a live person and eventually just started hanging up on me as I was trying to find out where my replacement tags were on da Could not connect me to a live person and eventually just started hanging up on me as I was trying to find out where my replacement tags were on date of my current tag expiration. They have my money so I guess that's where the service ends. More

by 2018 Tahoe Verified Customer Verified Customer

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I bought a Ford Blue Certified vehicle from Elder Ford. Unfortunately, I had to return it due to some issues, but the car came with Ford’s 14-day / 1,000-mile money-back guarantee, which gave me peace of m Unfortunately, I had to return it due to some issues, but the car came with Ford’s 14-day / 1,000-mile money-back guarantee, which gave me peace of mind. There was a small misunderstanding at first when I came to return the car, but Kyle Clos and Gino Benghazi stepped in and handled the situation professionally and respectfully. I am receiving a full refund under the Blue Certified program, and I truly appreciate Elder Ford and Lithia for honoring this guarantee exactly as promised. I would recommend Elder Ford to anyone looking for a Blue Certified vehicle, knowing they will stand behind the program and ensure customer satisfaction. More

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Every things was great except David funk and communication about things they were taking out of the deal and sale to make it happen communication about things they were taking out of the deal and sale to make it happen More

by Mitchell Verified Customer Verified Customer

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Sales process went well, the financing phase of the transaction was poor. Would highly recommend changing the way financing terms and optional warranties are offered to the customer transaction was poor. Would highly recommend changing the way financing terms and optional warranties are offered to the customer More

by derekcoleysmith Verified Customer Verified Customer

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Best dealership in the entire Tampa Bay Area, Service and Sales teams are awesome recommend 100%. Sales teams are awesome recommend 100%. More

by nc Verified Customer Verified Customer

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The dealership was attentive to my needs and the staff returned emails and or phone calls promptly. returned emails and or phone calls promptly. More

by william.roeling1 Verified Customer Verified Customer

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