Kyle Crowley | Page 6

As we walked into Five Star Ford in N. Richland Hills, Texas, MM Ross greeted my wife and I and asked us how he could be of service. I told MM that I was looking to trade in my used Ram 15 Richland Hills, Texas, MM Ross greeted my wife and I and asked us how he could be of service. I told MM that I was looking to trade in my used Ram 1500 Truck for a New 2023 Ford F-150 Supercrew model. He told us that he would get Joad Mejia to help us and within a few seconds Joad approached and warmly greeted us. We are both satisfied beyond our expectations with Joad's extremely obligating service. He listened well, answered every question I asked, and made sure that our desired model was found quickly and took our trade-in model to be evaluated and appraised. Our vehicle was given the maximum amount that I had estimated it was valued at based on several online used vehicle estimator programs I used. In less than an hour we had test driven the truck we eventually purchased. Joad's professional demeanor and customer service approach was very refreshing and if I were judging him on a scale between 1 and 10, he earned a well-deserving 10. Joad introduced my wife and me to Sam O'Reggio to discuss some vehicle options that I was considering. Sam too was very courteous, knowledgeable, completely down-to-earth friendly and was able to answer the questions I asked and provided the out-of-pocket expense for the options added to the package. Finally, we met Kyle Crowley for the Financing arrangements to complete our purchase. Kyle was efficient, friendly, and made this final transaction in the purchase process of our vehicle run smoothly. The entire Five Star Ford Team was excellent. The options installed on our vehicle were completed the afternoon of our purchase, and we received a New Ford F-150 4 x 2 Supercrew Truck with a full tank of gas, clean and washed. We couldn't be happier with the treatment we were given. Thank you, Joad, and everyone else that I mentioned in this review. More

Report | Print

Best experience in buying a used car. Mel was respectful, helpful, knowledgeable and did not pressure us. We were not looking at a Ford and it didn’t matter. Mel did his homework and wa Mel was respectful, helpful, knowledgeable and did not pressure us. We were not looking at a Ford and it didn’t matter. Mel did his homework and was able to answer or find out answers we needed to know. More

Report | Print

Just had an amazing trade-in and car buying experience with Rick Dike! Rick was knowledgeable in helping me locate a car that fits my life/work-style and budget. Can not recommend him enough. Great job, g with Rick Dike! Rick was knowledgeable in helping me locate a car that fits my life/work-style and budget. Can not recommend him enough. Great job, great service, and a great deal! More

Report | Print

We had an efficient + quick+ honest + helpful experience with Alfred. He did an excellent job helping us trade cars while on vacation. with Alfred. He did an excellent job helping us trade cars while on vacation. More

Report | Print

This is my 5th vehicle from Five Star, best there is. Rick Dike made it super easy, and they always work hard to get you the best deal with no pressure. Rick Dike made it super easy, and they always work hard to get you the best deal with no pressure. More

Report | Print

Alfred was great, made it a very easy experience. One of the few dealerships that actually sell at MSRP. One of the few dealerships that actually sell at MSRP. More

Report | Print