Kyle Fales | Page 2

I am completely satisfied with the purchase of my new car - a 2026 Chevrolet AWD Traverse from Dover Chevrolet . There a 2 people that are and continue to be very helpful . One is Esther Parks , a consultant - a 2026 Chevrolet AWD Traverse from Dover Chevrolet . There a 2 people that are and continue to be very helpful . One is Esther Parks , a consultant for Dover and Kyle Fales an employee of Dover . 1- Esther - I never had to visit the dealership , the entire process was handled over the phone . I am a 78 y/o retired MD who has previously owned 3 Chevy Saburbans . 36 hours after I spoke with Esther my new car was in my driveway. Esther help me with the purchase , GMC financing ,and many other items . She was was up to date on all aspects of Chevrolets , and was efficient and kind in all the transactions . 2- Kyle Fales - an employee of Dover , was intramental in completing the deal . He drove the car 2 hours to my house house in Bridgton , Maine , called my insurance company and secured that day coverage , changed my license plates , and then spent 4 hours in my car ( and continues to do so) going over all of the workings of the mechanical and digital aspects of my car. In addition both Esther and Kyle worked out the details of my Saburban trade and drove it back to Dover. I have NEVER purchased a car in my life with such COMPLETE service!!! More

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We are very happy with our sales person Kyle. A problem developed about a week after purchasing the car. We had rain, and when we went into the car the cup holder in the front was filled with w A problem developed about a week after purchasing the car. We had rain, and when we went into the car the cup holder in the front was filled with water and water was dripping from the rearview mirror. Since the car was a Volvo, we had the Volvo dealer two days before we had a flight to Florida to check the reason for water inside the car. It turned out that the windshield had been replace and not correctly, and needs to be replaced. Dover Chevrolet sent us a note that they will resolve the windshield issue when we return to NH in the spring. We are very pleased with Dover Chevrolets commitment to make things right. More

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Kyle was very easy to work with during my purchase. Very responsive and helpful. My concerns were addressed, my questions were answered, issues were resolved. He even delivered my car to Massachusetts Very responsive and helpful. My concerns were addressed, my questions were answered, issues were resolved. He even delivered my car to Massachusetts. More

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Best experience I have ever had at a car dealership . .No pressure , knowledgeable, . no time wasted running back and forth to the manager playing numbers games . I told them what I needed to make the sa .No pressure , knowledgeable, . no time wasted running back and forth to the manager playing numbers games . I told them what I needed to make the sale happen and they did it . More

by ravandjazz Verified Customer Verified Customer

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They were all amazing. Made it easy and would recommend them to everyone. I will continue my future purchases with them. Made it easy and would recommend them to everyone. I will continue my future purchases with them. More

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We purchased a new vehicle. Our experience was wonderful! Very helpful and knowledgeable! We would recommend anyone who is looking to buy to use Dover Cheverolet! Our experience was wonderful! Very helpful and knowledgeable! We would recommend anyone who is looking to buy to use Dover Cheverolet! More

by joybri327 Verified Customer Verified Customer

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Kyle, Steve and Marty were amazing to work with - straight forward and trustworthy. They honored our over the phone negotiations and made the overall car buying experience very easy and painless. My straight forward and trustworthy. They honored our over the phone negotiations and made the overall car buying experience very easy and painless. My wife and I drove off with a car we are very happy with. I Couldn’t recommend them enough. Kyle has gone above and beyond to answer questions about the tech since buying the car as well. More

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The people are plesant and helpful. Everyone from Robin who i spoke to on the phone to the salesman Kyle. Don and the gentleman doing my paperwork as well. I thank everyone for their Everyone from Robin who i spoke to on the phone to the salesman Kyle. Don and the gentleman doing my paperwork as well. I thank everyone for their professionalism and working with me to get a wonderfulnew truck. More

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Kyle was so helpful throughout the buying process! He was thorough and is great at keeping your best interest at heart. Cannot recommend him enough! He was thorough and is great at keeping your best interest at heart. Cannot recommend him enough! More

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The dealership was clean and well-organized. Kyle was very knowledgeable and responsive and we enjoyed working with him! Kyle was very knowledgeable and responsive and we enjoyed working with him! More

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