Kyle Fales | Page 8

I am a car collector and I have bought many vehicles over the years throughout the Northeast and beyond. This time it was a 2022 Corvette from Dover Chevrolet. I have to say of all the dealers I have dealt w the years throughout the Northeast and beyond. This time it was a 2022 Corvette from Dover Chevrolet. I have to say of all the dealers I have dealt with in the past, from the moment I walked into the Dover Showroom something was very different. Everyone working in the showroom was there to introduce themselves. I own a business and my first thought was these people act more like a business owner than someone who works here. I didn't know until now after reading the little bio that Dover is a employee owned business. Wow what a difference. As we went through the sale process I noticed a factory technical issue that I was concerned with. They agreed and assured me they would take care of it. In addition a dealer installed part that was suppose to be delivered with the car was on back order. I've been in this situation before with other dealers and most times it doesn't end well. To say I was skeptical that everything would go as agree would be a huge understatement. The first thing I did the day after purchasing the car (I did not take delivery of the car at this point) was to call the Dover parts department. Again (as when I first walked into the showroom) the parts person could not have been nicer. He knew why I was calling (to check that the back ordered part was indeed ordered). He checked the status while I was on the phone. At the end of the call he said call back anytime to check on the status (at that time there was no date in system for delivery) in the meantime if it's delivered I will call you. The part was delivered and I then called service to schedule the date for installation. Again, service knew what I was calling for, to install back ordered part and take care of issue I noticed at time of purchase. Due to issues beyond this dealers control (what I mentioned above) I dealt with Sales, Parts, and Service to purchase and take delivery of my new vehicle. I can say "hands down" they are the best dealer I ever dealt with. I would highly recommend this dealer to the people and businesses that I know and I will go out of my way to do business with them again. Now I know why they act as owners, Wow "cause they are". Marty H. More

Report | Print

Very friendly and helpful - quick service and good vehicle exactly what I was looking for vehicle exactly what I was looking for More

Report | Print

Every one was very nice and helpful I would recommend my friends to buy from them friends to buy from them More

Report | Print

It was clean and nice every one there was very helpful and polite I highly recommend this dealer ship . My dealer name was Kyle he made everything so easy and broke everything down so I could understand t and polite I highly recommend this dealer ship . My dealer name was Kyle he made everything so easy and broke everything down so I could understand things better More

Report | Print

Highly recommend this dealership! Although I’m located in Northern Maine, Dover Chevrolet worked with me to get the vehicle to me and also worked with my local Credit Union. Kyle w Although I’m located in Northern Maine, Dover Chevrolet worked with me to get the vehicle to me and also worked with my local Credit Union. Kyle was the one who helped me and I found him to be friendly, professional and straightforward. A very good car-buying experience. More

Report | Print

Dover Chevy made it a great experience buying my truck there. They gave me more than I was even hoping on my trade in. I feel I got a great, no haggle deal from them. there. They gave me more than I was even hoping on my trade in. I feel I got a great, no haggle deal from them. More

by DBHI1 Verified Customer Verified Customer

Report | Print