Kyle Rivera | Page 3

Dealership is prompt in scheduling appointments in a timely manner at convenient times. Wait time is usually reasonable.seem responsive to concerns. timely manner at convenient times. Wait time is usually reasonable.seem responsive to concerns. More

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Got in and the service was very helpful. Got the process going as soon as I got there. Found out what I needed and got me out. Got the process going as soon as I got there. Found out what I needed and got me out. More

by LCOLDITZ Verified Customer Verified Customer

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Kyle Rivera was THE BEST…nothing else to say…he does a GREAT job in all BMW matters… GREAT job in all BMW matters… More

by monessen Verified Customer Verified Customer

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Service was performed well. Communication was excellent. Service was prompt. Kyle kept us informed. Well done! Communication was excellent. Service was prompt. Kyle kept us informed. Well done! More

by schlicker.carl Verified Customer Verified Customer

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Kyle was great. Car came back clean and wasn't crazy expensive. Waiting room was nice Car came back clean and wasn't crazy expensive. Waiting room was nice More

by th3bdk Verified Customer Verified Customer

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Better experience this time. the car was ready when they said it's ready and they finished it earlier. the car was ready when they said it's ready and they finished it earlier. More

by hiroyo.morimura Verified Customer Verified Customer

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great working with Kyle as always! BmW sarasota is fantasticc, great service team in FL BmW sarasota is fantasticc, great service team in FL More

by robertolopezcano Verified Customer Verified Customer

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Kyle followed up throughout the repair so I did not have to constantly call. I was provided transportation home at the last second which I appreciated very much. Kyle understood the issue with the vehicle a to constantly call. I was provided transportation home at the last second which I appreciated very much. Kyle understood the issue with the vehicle and knew exactly what needed to be done. Many other Advisors in the past would spend days trying to figure out what to do. Kyle truly understands the vehicles and the various issues that arise over time. The vehicle was fixed the first time so I do not have to take the vehicle back for the same repair. This was one of my Best repair experiences in the past 20 years. More

by DK Verified Customer Verified Customer

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Kyle made the entire experience easy from start to finish. He kept me updated throughout the process, answered all of my questions, and made sure everything was taken care of when I got my car back. T finish. He kept me updated throughout the process, answered all of my questions, and made sure everything was taken care of when I got my car back. The service was professional, communication was excellent, and I really appreciated how smooth the whole experience was. Thanks again, Kyle, for taking great care of both me and my BMW. Highly recommend working with him! More

by COLLEGE4T Verified Customer Verified Customer

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It was decent even if there is a problem it is always resolved. Kyle was nice resolved. Kyle was nice More

by klassyk93 Verified Customer Verified Customer

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