Kyle Rivera | Page 3

They got me in asap and completed my repair on time and as promised. I will return to Sarasota BMW. as promised. I will return to Sarasota BMW. More

by DAT757AIR Verified Customer Verified Customer

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Kyle always does a great job taking care of the issues! ! He is very professional…and a pleasure to work with!! ! He is very professional…and a pleasure to work with!! More

by randyb Verified Customer Verified Customer

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Professional service rep. Attentive and polite. Great experience. Easy scheduling and sign in. Snacks are a pleasant surprise and appreciated. Attentive and polite. Great experience. Easy scheduling and sign in. Snacks are a pleasant surprise and appreciated. More

by jpd2 Verified Customer Verified Customer

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BMW Sarasota provided excellent customer service during my recent visit for a recall repair on my 5 series. I was treated professionally throughout the process including the Client Advisor, Kyle and sales my recent visit for a recall repair on my 5 series. I was treated professionally throughout the process including the Client Advisor, Kyle and sales associates to discuss a future trade in. More

by GHALL0715 Verified Customer Verified Customer

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Always a pleasure all very knowledgeable and attentive. Make suggestions but no pressure to buy Make suggestions but no pressure to buy More

by nanalisayup Verified Customer Verified Customer

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Great customer service from Kyle and also Carlos, especially after having to put up with me being an impatient customer. Grace also from the Glass Shoppe was great! Kudos to all at Sarasota BMW T especially after having to put up with me being an impatient customer. Grace also from the Glass Shoppe was great! Kudos to all at Sarasota BMW THE BEST !! More

by ecatampa Verified Customer Verified Customer

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Service to was easy to deal with and pleasant. . Great service. Made the process smooth and stress free. . Great service. Made the process smooth and stress free. More

by idilg Verified Customer Verified Customer

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Always love this dealership. One of the best ones I have ever been to. I went to the Mercedes dealership here one time and swore I would never go back there. Worst experience eve One of the best ones I have ever been to. I went to the Mercedes dealership here one time and swore I would never go back there. Worst experience ever. Love this bmw dealership and the people I have dealt with there. James Frye set there with me for two hours helping me find a vehicle one evening. Good people !! More

by MT.SMITH Verified Customer Verified Customer

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Was a great experience- Outstanding, quick and professional. Very helpful and updated me as soon as the status changed with my service visit. professional. Very helpful and updated me as soon as the status changed with my service visit. More

by jamiepilarczyk Verified Customer Verified Customer

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Went in to get new tires and also have cosmetic repair to rims under warranty. The cosmetic repair was forgotten, so I had to bring the car back and have a loaner. Every time after I go in to this service rims under warranty. The cosmetic repair was forgotten, so I had to bring the car back and have a loaner. Every time after I go in to this service center I get spam calls about my BMW warranty. These calls will go on for months. Then always comes back after a visit to the service center. Kyle was nice but I did not enjoy having to return due to the cosmetic repair being forgotten. The rims also should have been properly inspected because the person that did the repair had to ask Kyle to get other rims fixed under warranty as well. So it delayed getting the car back. More

by nanibear06 Verified Customer Verified Customer

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