Kyle Todd | Page 2

Very accommodating, answered my questions respectfully, Knowledgeable of all of the products and features. We were there mid afternoon and no one tried to push us out the door after closing time. Knowledgeable of all of the products and features. We were there mid afternoon and no one tried to push us out the door after closing time. More

by KERRY RILEY Verified Customer Verified Customer

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Great service and friendly salespeople. I would recommend you to my friends for their future business. I would recommend you to my friends for their future business. More

by howard.duchacek Verified Customer Verified Customer

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I had a very unpleasant experience with this dealership. The vehicle I came to purchase was listed at $31,253, and I was already pre-approved through Chase Auto Finance. Because this was a planned trip and The vehicle I came to purchase was listed at $31,253, and I was already pre-approved through Chase Auto Finance. Because this was a planned trip and a 3-hour drive, I called four days in advance and clearly explained my financing, strong credit score, and $2,500 down payment to ensure everything would be transparent before I arrived. However, once I got there, I was told by the finance manager that I could not use my own financing—even though Chase is an approved lender with their dealership. Instead, they insisted I finance through TD Bank with a “certified” loan. On top of that, they added nearly $5,000 in warranties I explicitly declined and about $4,000 in dealer fees. By the time I walked out, the total had jumped to $43,851 for a vehicle with 11,000 miles that is less than two years old and still under factory warranty. This felt extremely misleading and like a complete lack of transparency. I would strongly advise others to be cautious, get everything in writing ahead of time, and be prepared to walk away if the terms change when you arrive. Now I love the vehicle however I would definitely NOT recommend anyone going there thinking your going to purchase a car for the price plus TTT and dealer fees. It's like they will not let you leave without any extra warranties. I told them I did not want the warranties and all they did was sync the price into the purchase price of the vehicle. So I definitely will not recommend. Highly unsatisfied. More

by fosterangie78 Verified Customer Verified Customer

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The story and the words kept changing when it came time to make the deal. What they told us at the sales table was different than what was shown us in the finance office. Kyle was nice and so was Jorge but to make the deal. What they told us at the sales table was different than what was shown us in the finance office. Kyle was nice and so was Jorge but he was shifty. More

by lvl1les Verified Customer Verified Customer

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Had a great experience with Kyle. I was not in the market for a car since I had purchased a vehicle from them a few years prior that I loved. They offered me more for a trade in and g I was not in the market for a car since I had purchased a vehicle from them a few years prior that I loved. They offered me more for a trade in and got me into a brand new vehicle. They were very friendly and willing to negotiate within my budget More

by lhellrung Verified Customer Verified Customer

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Joey, who we were told is your finance manager, lied to us and was rude (I actually had to ask him to stop interrupting me, he was so aggressive and argumentative). Honestly, we would never do business wi us and was rude (I actually had to ask him to stop interrupting me, he was so aggressive and argumentative). Honestly, we would never do business with Kia of Port Charlotte, nor recommend them to anyone simply based on our dealings with Joey. He has no people skills whatsoever and is a detriment to the success of this business. . More

by Bob Verified Customer Verified Customer

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Dishod is great at selling cars but don’t expect to hear from him or receive his help afterwards. The cars financing department sold me an extended warranty that was absolutely useless, lied about everythin from him or receive his help afterwards. The cars financing department sold me an extended warranty that was absolutely useless, lied about everything that it covered. Ended up having to go back and cancel it to get my money back, they also tried to scam me out of $400 by making me pay for a second key that THEY LEGALLY OWED ME. The “manager” tried to tell me that the legal binding contract I had was “very misleading” and even pointed me in the direction to purchase aftermarket keys. So instead I walked around to the service department and wouldn’t you know I was given 0 issues in having a new key made free of charge. Absolutely don’t buy a car from here. More

by Madison Verified Customer Verified Customer

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What a smooth, nice and wonderful experience! ! Kyle and his entire team were on the ball and friendly, warm and very knowledgeable! ! Kyle and his entire team were on the ball and friendly, warm and very knowledgeable! More

by Denys Verified Customer Verified Customer

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The first sales person I experienced was rude, ill-mannered, and completely unfit for a job in sales or anything to do with public contact, and the person who identified himself as some sort of ma ill-mannered, and completely unfit for a job in sales or anything to do with public contact, and the person who identified himself as some sort of manager when came out when I demanded the salesperson to leave me alone was barely better and almost caused me to leave the dealership. Cody, Jake and Jorge were the complete opposite. They were personable, patient, knowledgeable, and a pleasure to deal with. The gentleman who assisted me at the end (in finance?) was also just as good at his job as Cody, Jake and Jorge. The only reason I didn’t mention him with the others is I couldn’t remember his name…not because he wasn’t great and memorable but because it was the last step and I was in a time crunch. The ONLY reason I purchased a car from your dealership was because Cody, Jake and Jorge offered such a professional experience. They are a credit to your organization. The other two would be of better service in a position that never has human contact. More

by badge903 Verified Customer Verified Customer

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Kyle was great to work with. He listened, asked questions and was a thoughful guide. This is my second Kia from Kia of Port Charlotte. I always recommend them, and I will recom He listened, asked questions and was a thoughful guide. This is my second Kia from Kia of Port Charlotte. I always recommend them, and I will recommend Kyle to anyone. More

by Valerie.Guenther Verified Customer Verified Customer

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