"Most incredible experience my wife and I have ever had...."
- Mercedes-Benz of Temecula You Are The Best
Most incredible experience my wife and I have ever had. I never thought purchasing a Mercedes could be such a WOW factor. Customer service at the ultimate. Everyone from Elan, Q, and Ari to include others treated us with tremendous professionalism and created a very friendly family environment. Highly recommend them. When you purchase a Mercedes from them it's not how much you pay but the fun experience you will encounter from it. Loving our Mercedes (it's actually my wife's Mercedes, I am only the passenger).
"Kyu Yoo help assist me in getting into a better spec..."
Kyu Yoo help assist me in getting into a better spec A35AMG! very knowledgeable and kind! couldn't have had asked for an better experience!
"The Temecula facility is excellent. We were impressed..."
The Temecula facility is excellent. We were impressed with the selection of new GLA's considering the vehicle just came out. The staff and particularly Q Yoo, our sales person, was well informed , friendly and anxious to assist without being pushy. We would definitely recommend the new GAL 250 and the Temecula facility. Ray & Julie Leonard
"Mark told me “the military doesn’t get paid. my son is an..."
Mark told me “the military doesn’t get paid. my son is an E4 and made 25k last year”... i explained to Mark that I am in the military and recruit for the Navy and he showed no remorse for what he said. he never apologized and denied the entire situation in front of his sales manager Jackie even though Chris Lanza the GM was there when he disrespected my career to my wife and I. he was very confrontational and aggressive for no reason. It does not surprise me that he doesn’t have any positive reviews
"Kyo & Elan are the best & very professional (both were..."
Kyo & Elan are the best & very professional (both were nice , patient & accommodating to us). They worked with us until we got deal that we wanted. We had an awesome experience. Thank you so much!
"Buying a car is easy."
Just ask for the out of the door price and bargain a little. If you agree with the price, go for it. If not, just let them know you will think about it, and to call later about your decision.
"Q Yoo is the best sales consultant there. Very patient as..."
Q Yoo is the best sales consultant there. Very patient as I had my young daughters with me and they can be a bit lively! Q stayed late at the dealership with us to get the very best buy on our new vehicle possible. After the purchase, Q mad sure I knew everything possible about my new car and sent me home more confident in my purchase. Overall excellent experience and Q made it so much better. Thank you Q Yoo!
"This is my husband and I’s second experience at Mercedes..."
This is my husband and I’s second experience at Mercedes Benz Temecula and we are always happy with our end result. Overall we had a really good experience! Thank you Kyu Yoo for the excellent customer service!
"No Second Thoughts..."
At first glance Mercedes Benz of Temecula is a huge property with a well appointed inventory. As an avid fan of all things MBZ (my ownership over the years: 1972 280c (my first love), 1974 450SL, 2004 S420, 2007 SL55 AMG (my true love), 2010 GLK350, 2010 E550 4matic, 2013 S550 (can't seem to let this one go), 2017 S550 Cabriolet, and my most recent (but not the last) is a 2019 3500 Sprinter (170 w/dullies)). I have had plenty of dealings with a vast array of people these many years. In some regard this puts me in a position to share my neutral observation of the store in Temecula. A store in which I have visited several times over the years - never to have been inclined to purchase anything. Yes it was a big property in the beginning, as it stands today, and yet there was something different about the energy level this time, wherein I actually almost purchased a GLS63 the same day I purchased the Sprinter.
As I went through the process (from Mark Hansen and Q Yoo, to Chris Lanza and Ari Abdolhosseini) I must say my thoughts were about the first class operation they have here (I soon learned there had been changes in ownership (it shows)) and how the level of professionalism is like none I have seen before. There was a feeling of transparency in all of my interactions with the gentlemen I mentioned and in the emails I received to date. All of which I appreciate beyond measure. Someone has done a fine job assembling a kind, courteous, polite, and knowledgeable team of professionals who represent the organization very well. Kudos to all for a superb job throughout.
Steven M. Escandon
No Second Thoughts, Inc.
San Diego, CA 92154
[I have included my contact information for anyone who needs to confirm that I really exist.]
Kyu Yoo is very knowledgeable of the various Mercerdes models. He has made himself available to explain the features of the model we purchased, even after the sale.