"This is my husband and I’s second experience at Mercedes..."
This is my husband and I’s second experience at Mercedes Benz Temecula and we are always happy with our end result. Overall we had a really good experience! Thank you Kyu Yoo for the excellent customer service!
"No Second Thoughts..."
At first glance Mercedes Benz of Temecula is a huge property with a well appointed inventory. As an avid fan of all things MBZ (my ownership over the years: 1972 280c (my first love), 1974 450SL, 2004 S420, 2007 SL55 AMG (my true love), 2010 GLK350, 2010 E550 4matic, 2013 S550 (can't seem to let this one go), 2017 S550 Cabriolet, and my most recent (but not the last) is a 2019 3500 Sprinter (170 w/dullies)). I have had plenty of dealings with a vast array of people these many years. In some regard this puts me in a position to share my neutral observation of the store in Temecula. A store in which I have visited several times over the years - never to have been inclined to purchase anything. Yes it was a big property in the beginning, as it stands today, and yet there was something different about the energy level this time, wherein I actually almost purchased a GLS63 the same day I purchased the Sprinter.
As I went through the process (from Mark Hansen and Q Yoo, to Chris Lanza and Ari Abdolhosseini) I must say my thoughts were about the first class operation they have here (I soon learned there had been changes in ownership (it shows)) and how the level of professionalism is like none I have seen before. There was a feeling of transparency in all of my interactions with the gentlemen I mentioned and in the emails I received to date. All of which I appreciate beyond measure. Someone has done a fine job assembling a kind, courteous, polite, and knowledgeable team of professionals who represent the organization very well. Kudos to all for a superb job throughout.
Steven M. Escandon
No Second Thoughts, Inc.
San Diego, CA 92154
[I have included my contact information for anyone who needs to confirm that I really exist.]
Kyu Yoo is very knowledgeable of the various Mercerdes models. He has made himself available to explain the features of the model we purchased, even after the sale.
"Kyu Yoo is the guy to find exactly what you're looking for!"
- Omar Rodriguez
Took care of my wife and I, from the start as soon was we stepped into the lot. Friendly, professional, easy going, and knows the business. If if wasn't for him we probably wouldn't have bought a A220! I would definitely recommend Kyu Yoo to any one looking for a Mercedes of any class.
"I’m extremely happy with the service that I received from..."
I’m extremely happy with the service that I received from Elizabeth. She has always gone beyond the call of duty for me. I’m always telling anyone that will listen about her exceptional service skills.
"Very professional and engaged in meeting the customer..."
Very professional and engaged in meeting the customer need. I'm always impressed. Each member of the organization is a 5-star employee, and encourages the customer to stay with the brand.
"Lovely dealership. We had previously test drove with..."
Lovely dealership. We had previously test drove with salesman Kyu a few months ago. We enjoyed his pleasant attitude and he helped us gain all of the information that we needed for the model that we were interested in. Felt very comfortable with him and returned because he did not pressure us. We returned months later to work with Kyu and he helped us find the perfect car that we wanted. Extremely professional and helpful from start to finish, and I can call him anytime for help with questions with the new car. He helped find the perfect car for us, and we were very precise on what we wanted. We are excited that the purchase of our new vehicle includes complimentary car washes at the dealership too. We are very happy with our new Mercedes AMG! We recommend anyone in the market for a Mercedes to go see Kyu!
"Amazing , Professional"
From the time we arrived at the dealership to the finish of our sale. It was seamless and we were treated wonderfully. they are very professional!
"Manny my service guy and Kyu my sales guy once again..."
Manny my service guy and Kyu my sales guy once again jumped in and took care of business they both did a great job and I appreciate their help
"Great sales/ service from Q, Jacqueline, and Wayne..."
Great sales/ service from Q, Jacqueline, and Wayne making it easy to buy. They identified our interests, budget and found the right car for us. We’re very pleased.