Lana Lee
Lana Lee at Klamath Falls Toyota

Lana Lee | Page 5

Sales Consultant

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.8
66 Reviews

I currently have three dogs, a miniature Donkey and a Pygmy goat. I have five awesome grandkids that I adore very much. I enjoy helping people find the right vehicle that fits their needs whenever they need my help. I am also a HUGE Oregon State Beavers Fan!

4.8

66 Reviews

Write a Review

Dealership Experience

12 yrs

Industry Experience

12 yrs

Languages Spoken

English English

66 Reviews of Lana Lee

October 20, 2024

Dealership Rating
Employee Rating

F a ir saleman was great but got bull bar that you bib not have and your toyota did not have have and yiu wanted 480 dollars to put it on what a r I p off. More

by Butchd4585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2024

Klamath Falls Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Klamath Falls Toyota are glad to have you as a customer. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 20, 2024

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Employee Rating

They'll gladly take your money with a smile. Tell you they'll look into something or simply go ask a mechanic and get right back to you to never even respond. More

by JOSHUA.A8745
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tim Boozer

Oct 24, 2024

Klamath Falls Toyota responded

Thank you for providing this feedback, Joshua, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 12, 2024

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best service dpt. ever been to. great people very knowlegible will tell friends and neighbors More

by tevataylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 06, 2024

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Employee Rating

We came late around five on a weekday. Lana was the one accustomed us. And she was Genuine, personal and make me feel relaxed. It took longer than expected and with walked out of the deale More

by Sheng Xu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2024

Klamath Falls Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 04, 2024

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Employee Rating

Friendly and helpful staff. Experience was pleasant and fairly timely. Would recommend to friends and family. More

by NISE1775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2024

Klamath Falls Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 04, 2024

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Employee Rating

I have been buying cars for 40 years. Probably about 14 cars total between me and my wife. THIS BUYING EXPERIENCE WAS THE BEST I HAVE EVER BEEN THROUGH. Vanessa was my guide through the More

by DRLANCET
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Juan Maldonado , Vanessa, Tim, Jeremy

Oct 04, 2024

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Vanessa and our team here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 02, 2024

Dealership Rating
Employee Rating

I received great and fast service when purchasing my new 2024 Corolla. We love the car! More

by LILTEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 04, 2024

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Employee Rating

I love my sales lady. She was 100% up front. I also love my car. More

by MONTEDIANE4456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

March 13, 2024

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Employee Rating

They always exceed my expectations and I would recommend them to anyone that needs service. More

by Richarderico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 24, 2024

Dealership Rating
Employee Rating

Fast and easy. Went into to see about getting a car and was approved. Didn't have the car I wanted but found it with no issues More

by fparks84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer , Levi Durighello

Jan 25, 2024

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

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