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Lance Chapin
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Lance Chapin | Page 80
Service Advisor
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
2473 Pleasant Hill Rd
Duluth, GA 30096
816 Reviews
816 Reviews
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816 Reviews of Lance Chapin
June 09, 2019
Another great experience w Ali and srvc dept Came in for oil change on my Dodge Challenger And was glad to see that Ali was working. I came in before to the same service center and had the plea Came in for oil change on my Dodge Challenger And was glad to see that Ali was working. I came in before to the same service center and had the pleasure of talking to Ali before. He really goes above and beyond as far as explaining what is happening. I will continue to come back here as long as I have a doge and Ali works there. Really can tell when someone cares for what they do. Keep it up Ali and Dodge on p hill Ya rock More
by ATLFALCON404
Verified CustomerOther Employees Tagged: Riaz Ali
Helpful 
June 09, 2019
Always excellent customer service Every time I go to the service area it’s a great experience. Everyone is so helpful and courteous. The wait was a little longer than usual but it wS Every time I go to the service area it’s a great experience. Everyone is so helpful and courteous. The wait was a little longer than usual but it wS busy that day. More
by rosamgaudin1
June 05, 2019
A great day l Good saleperson what make the team work. It's like the ones that was working with me on this let me think and not rushing me good job good saleperson. Good saleperson what make the team work. It's like the ones that was working with me on this let me think and not rushing me good job good saleperson. That what family do team work what my the dream work this your team. More
by Michaelbrown4444063
Other Employees Tagged: Allan Magallanes , Carlos Luna
June 03, 2019
Timely response I was a walk-in because the next available appointment was to far away and I needed an oil change soon. When I arrived Lance was very productive and p I was a walk-in because the next available appointment was to far away and I needed an oil change soon. When I arrived Lance was very productive and professional. More
by dharrisluv
Other Employees Tagged: Veronica Love , McDaniels
June 03, 2019
Oil change great service and attention. Time taken was a little long but I was completely satisfied with the entire experience. Lance was thorough with the invoi great service and attention. Time taken was a little long but I was completely satisfied with the entire experience. Lance was thorough with the invoice More
by rdroste1
June 02, 2019
Service experience was excellent! Called me daily with update status. The car rental process was easy and fast. I would recommend this service to everyone! experience was excellent! Called me daily with update status. The car rental process was easy and fast. I would recommend this service to everyone! More
by MTULLIS0
Other Employees Tagged: Darrell Wilson , Robert Helvey, Branden Laskowski, Richie Sirjoosingh
May 17, 2019
Excellent! The service was speedy, comforting and affordable! By the time I had actually sat down it was time to leave. My service representative was highly resp The service was speedy, comforting and affordable! By the time I had actually sat down it was time to leave. My service representative was highly respectful, observant and mindful. This tentativeness is precisely what separates the elite customer service from those that are just collecting a check. Thank You Rick Hendrick CDJ More
by williams_joseph22
May 16, 2019
Had a great visit I had a great visit they got me in quick to get a diagnostic done one my truck and kept till they was sure it was up to their standards. Thank you Lan I had a great visit they got me in quick to get a diagnostic done one my truck and kept till they was sure it was up to their standards. Thank you Lance!! And the technicians who looked a my truck! More
by CARTERJUSTIN16
May 15, 2019
Pretty Great Experience From the moment I entered the service center the gentleman that greeted me was very polite respectful knowledgeable and helpful. I was able to relax i From the moment I entered the service center the gentleman that greeted me was very polite respectful knowledgeable and helpful. I was able to relax in a clean waiting area. ( I must say though there wasn’t any charging stations or electrical outlets for my phone ) Other than that it was a great experience. Thanks More
by benaciomatthews
May 14, 2019
Very nice people and clean atmosphere Got there early and was out in no time. Again the personell were Very Nice.. Will definitely go back.. Also, my plan is to purchase my next vehicle Got there early and was out in no time. Again the personell were Very Nice.. Will definitely go back.. Also, my plan is to purchase my next vehicle from here... More
by Anne
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