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Lance Gendron
Lance Gendron at BMW of Shrewsbury

Lance Gendron | Page 9

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
144 Reviews
4.9

144 Reviews

Write a Review

144 Reviews of Lance Gendron

May 12, 2025

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Employee Rating

Always going out of their way to make it the best experience. I highly recommend. More

by pog_dig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

BMW of Shrewsbury responded

This is the kind of feedback we work hard for. Thank you for recommending BMW of Shrewsbury!

May 09, 2025

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Employee Rating

Very professional and fast service. I would come back again to this dealership for service. More

by ken_desbouvrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Roy

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May 12, 2025

BMW of Shrewsbury responded

Thanks so much, Ken. We look forward to your next visit to BMW of Shrewsbury!

May 04, 2025

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Great Dealership, good service all around! !! No pressure sales and very quick in and out within 2 hours!! More

by rkdistribution
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2025

BMW of Shrewsbury responded

Thank you for sharing your experience with BMW of Shrewsbury! We're delighted to hear that our team provided a pressure-free and efficient service. Enjoy the ride, and we hope to see you again in the future!

May 03, 2025

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Best and most stress-free car buying experience I’ve ever had. Deal was fair and staff was pleasant and accommodating. Highly recommended. More

by jack_kenney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Paintsil , Rob Picerno

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May 05, 2025

BMW of Shrewsbury responded

Jack, we're delighted to hear that your experience at BMW of Shrewsbury was stress-free and enjoyable. Thank you for recommending us!

May 01, 2025

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Service exceeded our expectations, extremely professional and great customer service. Thank you for the great experience More

by Dcimmino66
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2025

BMW of Shrewsbury responded

We're delighted to hear that our team at BMW of Shrewsbury exceeded your expectations with their professionalism and customer service. Thank you for sharing your experience!

May 01, 2025

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My husband and I have been buying and leasing cars from this dealership for many years. The reason why is the service and relationship we have with the amazing team there. They go above and beyond and that More

by jenniferlynneckert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Jason Campbell, Deanna Morgan, Matt Roy, Peter Neslusan , David Mack

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May 01, 2025

BMW of Shrewsbury responded

Jennifer, thank you for your loyalty and kind words about the team at BMW of Shrewsbury! We're delighted to hear that our service keeps bringing you back. Looking forward to many more years together!

April 25, 2025

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Employee Rating

Excellent service. They explained the repairs needed in detail. Completed the work on time while I waited More

by Elkaspr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

BMW of Shrewsbury responded

Elkaspr, thank you for sharing your experience! We're delighted to hear that our team at BMW of Shrewsbury provided detailed explanations and timely service. We appreciate your support!

April 21, 2025

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Very prompt and responsive in regards to questions and concerns. Showroom and waiting area are excellent More

by rcsens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2025

BMW of Shrewsbury responded

Thank you for the feedback! We're glad to hear that our team at BMW of Shrewsbury was prompt and responsive, and that you enjoyed our showroom and waiting area. We appreciate your support!

April 17, 2025

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Staff is very friendly n knowledgeable got me in for appointment n out in no time I would definitely spend my money with them More

by dwayne_toussaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Deanna Morgan, Matt Roy, Peter Neslusan

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Apr 17, 2025

BMW of Shrewsbury responded

Dwayne, we're delighted to hear that our team at BMW of Shrewsbury provided you with a friendly and efficient experience. Thank you for choosing us!

April 09, 2025

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Great customer service, communication and follow up. I used the online appointment system and my service was a breeze. More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Deanna Morgan, Matt Roy, Peter Neslusan

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Apr 09, 2025

BMW of Shrewsbury responded

Brian, we're delighted to hear that the online appointment system made your service experience smooth at BMW of Shrewsbury. Thanks for sharing your positive feedback!

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