Lance Gendron
Lance Gendron at BMW of Shrewsbury

Lance Gendron | Page 17

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
167 Reviews
4.9

167 Reviews

Write a Review

167 Reviews of Lance Gendron

June 01, 2024

Dealership Rating
Employee Rating

Excellent service people was very helpful and very informative and hapitqlity was good , no issues at all More

by ancal9
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jun 03, 2024

BMW of Shrewsbury responded

Thank you for the positive feedback! We're glad to hear that our team at BMW of Shrewsbury provided excellent service and hospitality. We appreciate your support!

May 08, 2024

Dealership Rating
Employee Rating

Easy to deal with. Got great support to handle out of warranty service. Lance handled all seamlessly and did a great job More

by capecod01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

BMW of Shrewsbury responded

We're glad to know that Lance and our team at BMW of Shrewsbury could provide you with seamless support for your out-of-warranty service. Thanks for sharing this positive feedback!

March 27, 2024

Dealership Rating
Employee Rating

I've done business with its dealership for at least 25 years. And i've always gotten extremely great service More

by Mgreycat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

BMW of Shrewsbury responded

We're so glad to have had your support for over 25 years here at BMW of Shrewsbury! It's wonderful to know you've consistently received great service. Here's to many more successful years together!

February 19, 2024

Dealership Rating
Employee Rating

The service was great. The people at the service desk was great very kind very helpful got me in and out very pleased. More

by Davidc5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Peter Neslusan

Feb 20, 2024

BMW of Shrewsbury responded

We're glad to know you had a great experience with our service team at BMW of Shrewsbury. We strive for efficient and friendly service, so it's wonderful to see that reflected in your visit. Thanks for the review!

February 16, 2024

Dealership Rating
Employee Rating

Lance is my adviser and he is always be helpful to take care me and the car service. Great guy and be trustful! More

by yongtan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2024

BMW of Shrewsbury responded

We're glad to know that Lance has been providing you with excellent service at BMW of Shrewsbury. Thanks for the positive feedback—we appreciate it!

June 07, 2023

Dealership Rating
Employee Rating

Very courteous and friendly staff. Service department is reliable more often than not. Very professional overall. More

by andygordon11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Paintsil

Jun 07, 2023

BMW of Shrewsbury responded

Andy, we're grateful for your positive review and thank you for trusting BMW of Shrewsbury with your vehicle. We pride ourselves on providing a professional and courteous service to all our clients. Looking forward to assisting you again soon.

April 24, 2023

Dealership Rating
Employee Rating

By far the best dealership experience I have ever had, and I buy a lot of cars. I will only buy from Nate and BMW Shrewsbury. We have bought 5 cars from them and the dealership experience is premium. Nego More

by Jlatino1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nelson Gonell, Jason Campbell, Nathaniel Paintsil, Peter Neslusan , Rob Picerno, Leanne Rattey, Adam Trembley

Apr 26, 2023

BMW of Shrewsbury responded

Thank you for trusting Nate & the BMW of Shrewsbury team with your loyal business! We're truly honored to receive your support and appreciate you taking the time to share this amazing feedback. Take care and we'll see you next time!

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