Lance Gendron
Lance Gendron at BMW of Shrewsbury

Lance Gendron | Page 10

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
163 Reviews
4.9

163 Reviews

Write a Review

163 Reviews of Lance Gendron

June 12, 2025

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Employee Rating

Lance was informative, professional with great communication skills and provided some assistance alleviating some cost. Im Very greatful. More

by newlife2671
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

BMW of Shrewsbury responded

We're delighted to hear that Lance provided such informative and professional service at BMW of Shrewsbury. It's wonderful knowing he could assist in alleviating some costs for you. Thank you for sharing your experience!

June 11, 2025

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Lance is very knowledgeable, efficient and honest! I always go him first any car-related advice! More

by Mirazimi750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

BMW of Shrewsbury responded

We are glad to hear that Lance is your go-to service guy! Thanks for sharing this review with the BMW of Shrewsbury team.

June 11, 2025

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Employee Rating

BMW of Shrewsbury, MA is very professional and upscale. I just came in for a free oil change. There's free coffee and fast wifi while waiting. When you buy a car there, you get oil change and service for 3 More

by Lennypoulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samuel

Jun 11, 2025

BMW of Shrewsbury responded

Thank you for highlighting the professional service and amenities at BMW of Shrewsbury. We're glad to hear that your experience was straightforward and pleasant. Safe travels until next time!

June 07, 2025

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Service was great and consistent with other visits. They do a good job there that’s why I go back.. More

by Dtcunniff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

BMW of Shrewsbury responded

Thanks so much for taking the time to leave BMW of Shrewsbury a great review!

May 25, 2025

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Waiting area is comfy and snacks are plentiful with televisions for viewing. What else could you ask for! More

by Ja
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 27, 2025

BMW of Shrewsbury responded

We're delighted to hear you enjoyed the comfy waiting area and amenities at BMW of Shrewsbury! Thanks for sharing your positive experience with us.

May 23, 2025

Dealership Rating
Employee Rating

Lance Gendron who is a Service Adviser there is as good as they get. I believe lance was a former Service Technician. His attitude, knowledge and former background as a Service Techinicans should be the pr More

by Mark
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 26, 2025

BMW of Shrewsbury responded

Mark, we're delighted to hear that Lance provided such exceptional service at BMW of Shrewsbury. It's fantastic when team members with a strong background and great attitude make an impact like this. Thank you for sharing your experience!

May 16, 2025

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Clean nice waiting area. Perfect office while I wait. Fast service was a plus too. There were also complimentary beverages and snacks that made the wait enjoyable More

by kreeveshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

BMW of Shrewsbury responded

We're delighted to hear you enjoyed the amenities and fast service at BMW of Shrewsbury! It's great that our waiting area made your visit more comfortable. Thanks for sharing your experience with us!

May 16, 2025

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Employee Rating

I appreciate the level of professionalism that you offered to me,also finding the issues. More

by Dave
Service Price Transparency
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Recommend Dealer
Yes
May 19, 2025

BMW of Shrewsbury responded

Thanks so much, Dave. We look forward to your next visit to BMW of Shrewsbury!

May 13, 2025

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Employee Rating

I am very pleased with the service I receive at this dealership. Top notch customer care. More

by scottdthomp
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

BMW of Shrewsbury responded

Thanks so much, Scott. We look forward to your next visit to BMW of Shrewsbury!

May 12, 2025

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Employee Rating

Always going out of their way to make it the best experience. I highly recommend. More

by pog_dig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

BMW of Shrewsbury responded

This is the kind of feedback we work hard for. Thank you for recommending BMW of Shrewsbury!

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