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Lance Johnson

Overview Reviews (84) Inventory (126)

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Lance Johnson

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Lance Johnson | Page 3

Finance Manager

Birmingham Luxury Motors

3501 4th Ave South
Birmingham, AL 35222

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4.8

84 Reviews

Overview Reviews (84) Inventory (126)

Dealership Experience

3 yrs, 11 mos

Industry Experience

13 yrs, 3 mos

4.8

84 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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84 Reviews of Lance Johnson

October 23, 2021

Dealership Rating

Employee Rating

ABSOLUTELY AMAZING CUSTOMER SERVICE!!! Lance was awesome and very tentative and outgoing! Shop here people, you will not be disappointed AT ALL and very tentative and outgoing! Shop here people, you will not be disappointed AT ALL More

by jaydasimmons33

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Murad Fazal

Helpful 0

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Oct 24, 2021 -

Birmingham Luxury Motors responded

Thank you so much for your wonderful review, Jayda! We are thrilled that Lance had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car! We thank you for choosing Birmingham Luxury Motors! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 20, 2021

Dealership Rating

Employee Rating

Great people, great car, great experience! Will consider them next time I’m in the market for a car! them next time I’m in the market for a car! More

by jason.mclendon

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Oct 20, 2021 -

Birmingham Luxury Motors responded

Thank you, Jason, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 20, 2021

Dealership Rating

Employee Rating

Very nice and friendly staff. Worked with me on long distance and answered all questions. distance and answered all questions. More

by abigailpj

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Oct 20, 2021 -

Birmingham Luxury Motors responded

Thank you, Abigail, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Birmingham Luxury Motors! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 15, 2021

Dealership Rating

Employee Rating

Lance listened to what we wanted and made sure that we got it. We were in and out in under an hour. got it. We were in and out in under an hour. More

by Hinton

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles Smelley

Helpful 0

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Oct 17, 2021 -

Birmingham Luxury Motors responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lance and the rest of our team, and we look forward to working with you again. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 10, 2021

Dealership Rating

Employee Rating

This place is so awesome!! Mr. Lance and Mr. Murad worked with us via phone to take care most of the business so when we arrived we were literally there maybe 2 and 1/2 hours and that includes the test drive with us via phone to take care most of the business so when we arrived we were literally there maybe 2 and 1/2 hours and that includes the test drive and paperwork! Everyone here were so nice! Mr. Chad was also helpful and kind! I would definitely recommend and buy from here again! This was the best car buying experience I've ever had! Thank you all again! More

by jzimm0422

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chad Baldwin, Murad Fazal

Helpful 0

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Oct 11, 2021 -

Birmingham Luxury Motors responded

Thank you for choosing Birmingham Luxury Motors, your feedback and rating mean a lot to us. We're glad Chad, Lance and Murad delivered such a great experience, and we hope you enjoy your new vehicle! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 05, 2021

Dealership Rating

Employee Rating

This dealership is awesome! The owners are very helpful even after the sale. I recommend them to anyone looking to purchase a high end luxury car. Really nice staff and large selection of quality vehicles. even after the sale. I recommend them to anyone looking to purchase a high end luxury car. Really nice staff and large selection of quality vehicles. I absolutely love my truck!!! Thanks guys!! Will definitely be back!! More

by Pamela Parker

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dannie Carter , Chad Baldwin, Murad Fazal, Warren Fuller, Hussein Mawani, Charles Smelley, Kali Verzone

Helpful 0

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Oct 22, 2021 -

Birmingham Luxury Motors responded

Thank you for your review, Pamela. We strive for 100% customer satisfaction and we're sorry that we didn't meet that goal here. We appreciate your feedback as it allows us to learn and identify areas of improvement. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 01, 2021

Dealership Rating

Employee Rating

I really appreciate Chad and Charles. Excellent customer service and vehicle. If you need a vehicle go here first, they won’t let you down. Thanks! service and vehicle. If you need a vehicle go here first, they won’t let you down. Thanks! More

by Ameer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dannie Carter , Chad Baldwin, Sarah Hosey, Charles Smelley

Helpful 0

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Oct 03, 2021 -

Birmingham Luxury Motors responded

Thanks for your feedback on your recent visit to Birmingham Luxury Motors. I'm glad to hear that Chad and Charles were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 17, 2021

Dealership Rating

Employee Rating

Lance was amazing and very knowledgeable Made the Lance was amazing and very knowledgeable Made the process seamless and accommodating. I would not hesitate to recommend or purchase my next car he Lance was amazing and very knowledgeable Made the process seamless and accommodating. I would not hesitate to recommend or purchase my next car here More

by Leowheat64

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tia Sanders , Murad Fazal

Helpful 0

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Sep 19, 2021 -

Birmingham Luxury Motors responded

It's great to hear that Lance was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Birmingham Luxury Motors! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 09, 2021

Dealership Rating

Employee Rating

Great customer services , very Knowledge about the car. This my best experience buying a car,everybody was very pleasant at the dealer . I will recommend to others This my best experience buying a car,everybody was very pleasant at the dealer . I will recommend to others More

by josergerena

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chad Baldwin, Murad Fazal

Helpful 0

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Sep 09, 2021 -

Birmingham Luxury Motors responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Birmingham Luxury Motors! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 07, 2021

Dealership Rating

Employee Rating

Extremely easy service. I work in health care, which means my schedule is extremely hectic. Lance came to meet me at work 3 times to make sure I was comfortable and with the paperwork. means my schedule is extremely hectic. Lance came to meet me at work 3 times to make sure I was comfortable and with the paperwork. More

by Coreynamors

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 08, 2021 -

Birmingham Luxury Motors responded

Here at Birmingham Luxury Motors, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Lance, and it was a pleasure having you at the dealership. We appreciate your review! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

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