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Larry Bond
Larry Bond at Koons Volvo Cars White Marsh

Larry Bond | Page 4

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.8
183 Reviews
4.8

183 Reviews

Write a Review

183 Reviews of Larry Bond

August 07, 2026

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Employee Rating

I want to thank you for the great service from all your technical staff, especially Larry Bond, for his attention and support. I wish you all the best in your future endeavors. More

by Leonid Shats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2026

Koons Volvo Cars White Marsh responded

Knowing that the service from our technical staff, especially Larry, met your needs is rewarding. Thank you for your five-star rating and kind wishes, and we look forward to caring for your Volvo V60 Cross Country again.

August 06, 2026

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Employee Rating

Larry was Great I will be back! He showed me something that I didn’t know about. More

by vhardysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 10, 2026

Koons Volvo Cars White Marsh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Larry and our team, and we look forward to working with you again.

August 06, 2026

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Employee Rating

The dealership was great - everyone was very helpful and kind. They did an excellent job helping me with my purchase. More

by meghan_fields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris, Alan Mcmillen, Michael Dorsey, AJ McMillen, Sharon Biscotti, Joey Malizia, Josh Harley, Gabbie Andolino

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Aug 06, 2026

Koons Volvo Cars White Marsh responded

Your mention of our team’s supportive and welcoming service reflects exactly what we strive for. We’re glad we could guide you smoothly through the purchase of your Volvo XC40. Hearing how satisfied you are means a great deal to our team.

August 04, 2026

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Employee Rating

Impeccable service. Thank you, Larry and the service team at Koons for always treating me well!!! More

by shannonohayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 04, 2026

Koons Volvo Cars White Marsh responded

Knowing you found our service outstanding means a lot to our service team. Larry and our service team appreciate your kind words and are always here to help keep your Volvo XC90 in great shape.

August 04, 2026

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Employee Rating

Very informative and helpful with services. Extremely professional service was provided by all departments. Definitely satisfied More

by jlmclendonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris, Alan Mcmillen, AJ McMillen, Sharon Biscotti, George Burke, Joey Malizia, Josh Harley, Gabbie Andolino

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Aug 04, 2026

Koons Volvo Cars White Marsh responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 03, 2026

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Employee Rating

Terrible service. They pick up your vehicle and don’t return it. Don’t even call you to let you know what is going on. More

by baze1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: AJ McMillen, Joey Malizia

Print
Aug 05, 2026

Koons Volvo Cars White Marsh responded

Baze, I'm truly sorry to hear about your experience with our service. We strive for honesty and reliability, and it's clear we fell short this time. Thank you for bringing this to our attention; we will address the communication issues and ensure our team provides the trustworthy support you deserve. Please reach out to us directly so we can resolve this matter and regain your trust.

August 03, 2026

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Employee Rating

friendly staff. knowledge about the vehicle, efficient and fast service. lets you know when your next mileage service is due More

by kaleenaharlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Joey Malizia

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Aug 03, 2026

Koons Volvo Cars White Marsh responded

It’s wonderful to hear our team’s friendly approach, expertise, and quick turnaround made your Volvo XC90 Recharge Plug-In Hybrid service seamless. We’re glad the reminder about your next scheduled maintenance was helpful. We look forward to your next visit.

July 31, 2026

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Employee Rating

Everything was great! I waited for the first time and was informed of the status throughout the process. More

by lovetusk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 31, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your feedback. We’re glad you appreciated the updates during your Volvo service and found the wait comfortable. We look forward to assisting you again.

July 31, 2026

Dealership Rating
Employee Rating

Alan was not my service rep. AJ and both were polite and efficient. They were attentive in everyway. More

by drmcwilliams7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris, Alan Mcmillen, AJ McMillen, Joey Malizia

Print
Jul 31, 2026

Koons Volvo Cars White Marsh responded

Thank you for highlighting AJ and Alan’s attentive and efficient care for your Volvo S60. We’re glad they made your service visit seamless. We appreciate your five-star rating and look forward to serving you again.

July 29, 2026

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Employee Rating

My recent visit to Koons Volvo White Marsh was such a pleasant and efficient experience! More

by EAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 30, 2026

Koons Volvo Cars White Marsh responded

Thank you for letting us know that your Volvo XC40 service visit was both pleasant and efficient. We’ll share your kind remarks with our service team. Please reach out anytime if you need further assistance with your Volvo.

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