Larry Bond
Larry Bond at Koons Volvo Cars White Marsh

Larry Bond | Page 3

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.8
183 Reviews
4.8

183 Reviews

Write a Review

183 Reviews of Larry Bond

August 26, 2026

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Employee Rating

Customer service is outstanding and they care about the quality of the vehicles they sell. More

by n.williams2234
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Joey Malizia

Aug 26, 2026

Koons Volvo Cars White Marsh responded

Thanks so much for your kind words. Knowing that the service on your Volvo XC90 and our focus on quality met your expectations is rewarding.

Aug 30, 2026

Koons Volvo Cars White Marsh responded

Thank you, n.williams2234, for your wonderful review! We're thrilled to hear that you found our customer service outstanding and appreciated the quality of our vehicles. Your trust in our reliable and guest-centric approach means a lot to us, and we look forward to supporting you again in the future!

August 25, 2026

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Larry was awesome for letting me come in without an appointment and everyone I had encountered that day was pleasant More

by Dowelllaurie
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Recommend Dealer
Yes
Aug 25, 2026

Koons Volvo Cars White Marsh responded

Knowing that being able to bring your Volvo XC90 in without an appointment made your service visit more convenient means a lot to our service team. We’re glad Larry and everyone you met made your experience so pleasant.

August 25, 2026

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Great service, took care of the minor issue and performed the manufacturer's recommended services without any issue. It is always a pleasure dealing with Koons Volvo. More

by River63Oaks
Service Price Transparency
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Recommend Dealer
Yes
Aug 25, 2026

Koons Volvo Cars White Marsh responded

Our service team is pleased we could address the minor issue and carry out your Volvo XC90’s recommended maintenance. Hearing that you always enjoy dealing with us means a lot to our team.

August 21, 2026

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Larry is always helpful and explains each step of the servicing process, billing, etc. I actually feel comfortable sending my car there for maintenance because I feel he is trustworthy. He is actually ve More

by achinadoll9
Service Price Transparency
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Recommend Dealer
Yes
Aug 23, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with us! We're happy to hear it went well with Larry and truly appreciate your feedback.

August 21, 2026

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Advisor and head of service are very customer friendly but your technician is awful. He did get my radio back but then he screwed up the GPS and I had to have my car brought back to you again. What is goi More

by INASINGER
Recommend Dealer
No

Other Employees Tagged: Alan Mcmillen, AJ McMillen, Sharon Biscotti , Jen. 5 star.

Aug 26, 2026

Koons Volvo Cars White Marsh responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 20, 2026

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Larry was patient, honest and thorough. I had several issues with my car after purchase that were minor and he was the first person to actually get things fixed. I recommend him to the next More

by Mmeeder1890
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2026

Koons Volvo Cars White Marsh responded

Thank you for your kind words! We're glad to hear Larry was patient, honest, and thorough in helping resolve the issues with your vehicle. We appreciate your recommendation and will be sure to share your feedback with him. Enjoy your vehicle!

August 19, 2026

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Larry was great. I called the day of to bring my vehicle in for an issue and was able to get it in and resolved quickly. Larry kept me informed about the progress of More

by sherlemaquick
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2026

Koons Volvo Cars White Marsh responded

Your praise of Larry’s clear communication reflects our service department’s commitment to transparency. Knowing that you were able to schedule same-day service and leave with your Volvo XC60 issue resolved means a lot to our service team, and your recommendation is greatly appreciated.

August 12, 2026

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Your staff is friendly and polite professional it was talking to a real friend will be doing business with you soon. Thank you More

by parobertson58
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Recommend Dealer
Yes

Other Employees Tagged: Chris Walker

Aug 12, 2026

Koons Volvo Cars White Marsh responded

Thank you for the kind words and five-star rating. We’re glad our service team treated you like a friend, and we look forward to servicing your Volvo S60 again soon.

August 10, 2026

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thank you for the amazing people with the services they offer for me. keep up the good work. More

by JEAD
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Recommend Dealer
Yes
Aug 11, 2026

Koons Volvo Cars White Marsh responded

Our service team enjoyed working on your Volvo XC40 Recharge Pure Electric. Hearing you found our team amazing means a lot to us.

Aug 11, 2026

Koons Volvo Cars White Marsh responded

Thank you, JEAD, for your kind words! We're thrilled to hear that you appreciate our amazing team and the services we offer. Your support motivates us to keep delivering quality and trustworthy service, and we can't wait to welcome you back soon!

August 08, 2026

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Employee Rating

Amazingly helpful. I appreciate their efforts on my behalf beyond words. Took a sticky situation and let me focus on my trip and my family, not the quality of the car More

by J88ernst
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Recommend Dealer
Yes
Aug 08, 2026

Koons Volvo Cars White Marsh responded

We’re glad you could focus on your trip and family while we handled the service on your Volvo V60. Knowing our efforts exceeded your expectations and delivered on time and on budget is truly rewarding. Hearing your shout-out to Larry means a great deal to our service department.

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