Extremely helpful in deciding what services to get done
that day, and what to expect to need done in the future.
that day, and what to expect to need done in the future.
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by erjohnson152
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2026 -
Koons Volvo Cars White Marsh responded
We’re glad Larry helped you prioritize today’s services and map out future maintenance for your Volvo S60. Your confidence in our guidance means a lot. We look forward to supporting you at your next visit.
I had an easy request and it was handled efficiently and
quickly: I was in and out in ten minutes. Well done.
quickly: I was in and out in ten minutes. Well done.
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by mjsonnenfeld0
Verified Customer
Verified Customer
Apr 06, 2026 -
Koons Volvo Cars White Marsh responded
We are glad your service request was completed swiftly, allowing you to get back on the road in ten minutes. Thank you for trusting us with your Volvo XC40 Recharge Pure Electric. We look forward to assisting you again.
Great Great Great Great Great Great Great Great Great
Great Great Great Great Great Great great
Great Great Great Great Great Great great
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by msinglamd
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2026 -
Koons Volvo Cars White Marsh responded
We’re thrilled you had a great experience with the service on your Volvo V60 Recharge Plug-In Hybrid. Thank you for the five-star rating.
Very professional service.
Fast and reliable inspection. Affordable prices. I would recommend to anytime to anyone in need of car service.
Fast and reliable inspection. Affordable prices. I would recommend to anytime to anyone in need of car service.
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by Opendoorinc
Other Employees Tagged:
AJ McMillen
, Charlie Burkhardt, Jim Coleman
Apr 01, 2026 -
Koons Volvo Cars White Marsh responded
Thank you for highlighting our professional and efficient inspections along with our competitive pricing. We’re pleased you feel confident recommending us for car service. We look forward to assisting you again.
Courteous staff.
Easy check in..Restroom was spotless.G4wat selection of complimentary beverages.Nice waiting area
Easy check in..Restroom was spotless.G4wat selection of complimentary beverages.Nice waiting area
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by Barbmartin07
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Koons Volvo Cars White Marsh responded
It’s wonderful that our courteous team and easy check-in made servicing your Chevrolet Equinox more convenient. We’re happy you found the restroom clean, enjoyed the complimentary beverages, and liked the waiting area. Thank you for sharing your experience.
Service advisor was very helpful and informative.
The service required was recommended and explained. Very helpful.
The service required was recommended and explained. Very helpful.
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by winborneel
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Koons Volvo Cars White Marsh responded
It’s great to hear our service advisor provided clear guidance for your Volvo XC40. We aim to make every recommendation easy to understand and helpful. Please let us know if you need anything else.
Online reservations for pickup is unclear.
Cancellation via online was not communicated to the driver. Received multiple messages after canceling.
Larry was great. Made us feel welcome and re
Cancellation via online was not communicated to the driver. Received multiple messages after canceling.
Larry was great. Made us feel welcome and relaxed, he also knew what was going on ( not so much during sale).
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by nessisity
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Koons Volvo Cars White Marsh responded
Thank you for your review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Larry here at Koons Volvo Cars White Marsh.
Larry is my guy!
Honest, up front, and explains things in a way that you can understand!
Honest, up front, and explains things in a way that you can understand!
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by Mike.hanifee
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2026 -
Koons Volvo Cars White Marsh responded
It’s great to hear that Larry’s honest, up-front approach made your Volvo S90 service easy to follow. Thank you for the 5-star rating. We look forward to helping you again.
Larry is one of the most competent service advisors.
I’ve dealt with over the years. I drove a new Lexus every two years and had a wonderful working relationship with my Lexis advisor. However, since sw
I’ve dealt with over the years. I drove a new Lexus every two years and had a wonderful working relationship with my Lexis advisor. However, since switching to VOLVO, Larry has been outstanding. He explained everything carefully, make sure everything is addressed, or checks for any recalls and ensures that the car is ready to be driven. Koons Whitemarsh is lucky to have a man of this caliber.
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by Howard Alderman
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2026 -
Koons Volvo Cars White Marsh responded
Thank you for sharing your experience since your Lexus days and for entrusting your Volvo XC90 to Larry. He’s glad to walk through each step, review recalls, and make sure your XC90 is ready to hit the road. We look forward to your next visit.
I always feel welcome.
After trading in my 2017 Volvo XC90, I had no questions on my next vehicle- has to be a Volvo!
Larry and the Koons team takes care of me and my car.
After trading in my 2017 Volvo XC90, I had no questions on my next vehicle- has to be a Volvo!
Larry and the Koons team takes care of me and my car.
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by amandastout
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
AJ McMillen
, Charlie Burkhardt, Chris Walker
Mar 30, 2026 -
Koons Volvo Cars White Marsh responded
Your five-star review means a lot, and we’re grateful you trust Larry and our team with your Volvo. It’s great to see you return after trading in your XC90 for the EX90. We appreciate the chance to handle your EX90 service.