Larry Bond | Page 5

Michael worked with my husband and I to get the car we wanted. Kevin was also very honest with us during the financial portion. 2nd Car bought at Koons. We were there to service our 2020 XC Volvo and en wanted. Kevin was also very honest with us during the financial portion. 2nd Car bought at Koons. We were there to service our 2020 XC Volvo and ended up leaving with a 2026 XC Volvo. More

by tracy.neilson Verified Customer Verified Customer

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Amazing staff and they treat me very well everytime I go in for servicing. Highly recommend in for servicing. Highly recommend More

by GUS16 Verified Customer Verified Customer

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The staff at Koons Volvo were very kind. In comparison to other dealerships, I was not only treated MUCH better but also my service experience was not unnecessarily long! Great job. In comparison to other dealerships, I was not only treated MUCH better but also my service experience was not unnecessarily long! Great job. More

by tandri00 Verified Customer Verified Customer

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The Service Manager was great in person. I am still waiting on a follow-up call regarding a warranty issue that needed to be referred to Volvo. Koons White Marsh, overall is mediocre at b I am still waiting on a follow-up call regarding a warranty issue that needed to be referred to Volvo. Koons White Marsh, overall is mediocre at best. If there was both a better sales and service department closer to Baltimore, I would go there. More

by PHYLLIS CHISM Verified Customer Verified Customer

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Got me in and out quickly. I'm happy to recommend Koons Volvo White Marsh I'm happy to recommend Koons Volvo White Marsh More

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Had some issues with appointment in the system but team did all they could to meet or exceed service. Including get my car back to me ahead of schedule did all they could to meet or exceed service. Including get my car back to me ahead of schedule More

by cgstoner7 Verified Customer Verified Customer

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Easy to work with. Kept me informed and the were timely. Meaning they showed up in time and got me car back to me same day. Kept me informed and the were timely. Meaning they showed up in time and got me car back to me same day. More

by arandall03 Verified Customer Verified Customer

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Great job, very helpful and communicative. Really appreciated the loaner car service it made things so convenient. Really appreciated the loaner car service it made things so convenient. More

by aliciamarhefka Verified Customer Verified Customer

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Great customer service! Larry was friendly and very helpful. He went out of his way to make me feel welcome and worked to get my car through service quickly. Larry was friendly and very helpful. He went out of his way to make me feel welcome and worked to get my car through service quickly. More

by CHRIS.RODAK Verified Customer Verified Customer

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Had a great experience from the phone call I made on a Saturday to having an appointment the following a Monday. I normally service my car at the Hunt Valley Timonium location but they told me they had n Saturday to having an appointment the following a Monday. I normally service my car at the Hunt Valley Timonium location but they told me they had no appts for 3 weeks. I needed a support battery changed. From the time I arrived on Monday 9/21, Larry took care of me from start to finish. He recommended and talked with me about the recommendations and explained to me why a certain part would not be covered yet under my extended warranty. What I liked the best was the wait time quoted was spot on. I also loved the fact that Larry walked me out to my car that was in the service bay. Was a nice touch. Have to say even though this is an hour away from my home, I will be having my services done at this location from now on. Larry was very personable and friendly. Will definitely ask for him again. More

by 4speds Verified Customer Verified Customer

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