The dealership was clean, welcoming and very
accommodating. The process of bringing my car in for a warranty issue was pretty seamless. Larry made my experience at the dealership a 10/10!
accommodating. The process of bringing my car in for a warranty issue was pretty seamless. Larry made my experience at the dealership a 10/10!
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by Danksmk29
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Koons Volvo Cars White Marsh responded
Your note about our spotless, inviting facility is appreciated. Knowing the warranty service on your Volvo S60 felt seamless means a great deal to our service team. We’re glad Larry could make your visit a perfect 10.
I have been coming to this dealership for some time and
I’m very happy with care they have provided for my Volvos over the past 9 years!
I’m very happy with care they have provided for my Volvos over the past 9 years!
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by c_rpayne
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Koons Volvo Cars White Marsh responded
After nine years of trusting our service department with your Volvo V90 Cross Country and other vehicles, we’re honored by your loyalty. It’s wonderful to know your cars have been in good hands at every visit.
Always good service- normally only updates and
maintenance are required- love my Volvo and the team is always courteous
maintenance are required- love my Volvo and the team is always courteous
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by cggandme
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Koons Volvo Cars White Marsh responded
Performing routine maintenance and updates with care is our service department’s standard. Knowing you love your Volvo XC90 and appreciate our team’s courteous service is rewarding.
The service team at Koons really stepped up when we had
both of our cars in for some extensive service needs and a tight timeline. Service was prompt and communication was excellent. When the most pressing
both of our cars in for some extensive service needs and a tight timeline. Service was prompt and communication was excellent. When the most pressing service was prioritized over the regular maintenance, they quickly got me in for the scheduled service with an extremely fast turnaround.
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by lawson.casey
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Koons Volvo Cars White Marsh responded
Your note about us prioritizing your most pressing service means a lot to our service team. We’re pleased we could deliver a fast turnaround and clear updates while servicing your Volvo V90 Cross Country and your other vehicle.
They are always awesome.
Extremely helpful and efficient. I love bringing my car here. They never disappoint
Extremely helpful and efficient. I love bringing my car here. They never disappoint
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by jamila.guyton
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Koons Volvo Cars White Marsh responded
We’re glad you find our service reliable and efficient every time you bring in your Volvo XC60. Your continued trust and kind words mean a lot to our service team.
I love getting services done at koons volvo white marsh.
Larry was very attentive to my vehicle's needs.
Larry was very attentive to my vehicle's needs.
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by PROFBIOLOGYWOMAN4047
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2026 -
Koons Volvo Cars White Marsh responded
Your Volvo XC90 is in great hands with our service team. Knowing that Larry was attentive to your vehicle’s needs means a lot to us.
Dealership was great to work with.
Clean and friendly with great service. Love the state of the art operation
Clean and friendly with great service. Love the state of the art operation
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by themacks4u
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2026 -
Koons Volvo Cars White Marsh responded
We’re pleased our modern facility and welcoming atmosphere made your Volvo XC40 service visit pleasant. Hearing you found our operation state of the art means a lot to our service team.
Koons Volvo Cars White Marsh is a dealership specializing
in Volvo vehicles, offering new and pre-owned Volvo cars, along with maintenance and repair services.
It is part of the Koons Automotive Group, wh
in Volvo vehicles, offering new and pre-owned Volvo cars, along with maintenance and repair services.
It is part of the Koons Automotive Group, which operates multiple dealerships across the region, known for providing customer-focused service and a wide selection of vehicles.
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by ATANDI.NAOMI
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2026 -
Koons Volvo Cars White Marsh responded
Your recognition of our customer-focused approach and wide selection reflects the experience we aim to deliver. Our team is pleased we could perform maintenance on your Volvo XC60.
Customer service is outstanding and they care about the
quality of the vehicles they sell.
quality of the vehicles they sell.
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by n.williams2234
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2026 -
Koons Volvo Cars White Marsh responded
Thanks so much for your kind words. Knowing that the service on your Volvo XC90 and our focus on quality met your expectations is rewarding.
Aug 30, 2026 -
Koons Volvo Cars White Marsh responded
Thank you, n.williams2234, for your wonderful review! We're thrilled to hear that you found our customer service outstanding and appreciated the quality of our vehicles. Your trust in our reliable and guest-centric approach means a lot to us, and we look forward to supporting you again in the future!
Larry was awesome for letting me come in without an
appointment and everyone I had encountered that day was pleasant
appointment and everyone I had encountered that day was pleasant
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by Dowelllaurie
Verified Customer
Verified Customer
Service Price Transparency
Aug 25, 2026 -
Koons Volvo Cars White Marsh responded
Knowing that being able to bring your Volvo XC90 in without an appointment made your service visit more convenient means a lot to our service team. We’re glad Larry and everyone you met made your experience so pleasant.