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Larry Bond
Larry Bond | Page 9
Service Advisor
Koons Volvo Cars White Marsh
5395 Nottingham Drive
White Marsh, MD 21162
183 Reviews
183 Reviews
Write a Review183 Reviews of Larry Bond
June 18, 2026
Larry provided excellent customer service and did the best he could given the dealership ran out of loaner cars. It was definitely inconvenient - but Larry got me an Uber and we made the best out of a ch best he could given the dealership ran out of loaner cars. It was definitely inconvenient - but Larry got me an Uber and we made the best out of a challenging situation. The service department replaced my windshield and did an outstanding job. Hopefully in September there will be a software update to fix the issues I am having with my remote start. Looking forward to that. I love my XC90! More
by janinetucker20
Verified Customer
June 18, 2026
We have had nothing but excellent experiences with Koons Volvo White Marsh. Our Product Specialist, Michael Dorsey and our Service Advisor, Larry Bond always take the time needed to understand our questions Volvo White Marsh. Our Product Specialist, Michael Dorsey and our Service Advisor, Larry Bond always take the time needed to understand our questions and thoroughly explain solutions and options available. Very impressed with the Koons Volvo White Marsh Team! More
by bmckenna5714
Other Employees Tagged: Michael Dorsey
June 15, 2026
Always a pleasant experience at this dealership. Larry was very professional, prompt, and respectful. Looking forward to receiving services here again. Larry was very professional, prompt, and respectful. Looking forward to receiving services here again. More
by Tom
Other Employees Tagged: AJ McMillen, Joey Malizia , Dan Moore
June 11, 2026
We had a great experience and really appreciated the communication and care. Larry was awesome. communication and care. Larry was awesome. More
by Anna.allega
Other Employees Tagged: AJ McMillen, Joey Malizia , Dan Moore
June 08, 2026
Always a positive experience with Larry! He's great at keeping his customers up to date on the status of your vehicle and the noted repairs were fixed same day! He's great at keeping his customers up to date on the status of your vehicle and the noted repairs were fixed same day! More
by DEB.WILMOTH
June 05, 2026
In for our regular checkup and our XC90 was thoroughly inspected and multiple issues found. Being an older car it was to be expected. Larry worked thru the list with us to make sure we got the critical inspected and multiple issues found. Being an older car it was to be expected. Larry worked thru the list with us to make sure we got the critical work done but delayed things that can be done later. Always kept informed and essentially turned the vehicle around in under 48 hours. More
by SCXC90
June 04, 2026
The service was timely and professional. Appreciated the service provided. The follow up was exceptional. Thank you. Appreciated the service provided. The follow up was exceptional. Thank you. More
by lorrie.geiss
Other Employees Tagged: Alan Mcmillen, AJ McMillen, Sharon Biscotti
June 03, 2026
Excellent customer service try to work with customer needs. I took my car already three times for same issue. This time when I go they going to replace the parts. That's thing I am frustrated about, how needs. I took my car already three times for same issue. This time when I go they going to replace the parts. That's thing I am frustrated about, how many times car needs to back to decide if parts needs to replace. More
by bsayyed64
Other Employees Tagged: AJ McMillen, Joey Malizia , Dan Moore
June 02, 2026
My recent visit to Koons Volvo Cars White Marsh was outstanding, thanks to the exceptional service provided by Larry Bond, Service Advisor. Larry was incredibly personable and easy to talk to, with a l outstanding, thanks to the exceptional service provided by Larry Bond, Service Advisor. Larry was incredibly personable and easy to talk to, with a level of knowledge that immediately put us at ease. He answered every question thoroughly, kept us updated on any delays, and did it all with a great sense of humor that made the experience genuinely enjoyable. The dealership itself was spotless, modern, and very welcoming. While we waited, a couple of staff members checked in to see if we needed anything, which made the atmosphere feel relaxed and friendly. It’s clear that customer comfort is a priority there. Larry’s professionalism, communication, and personality truly set the tone for a top‑tier service experience. We couldn’t have asked for better care. I highly recommend both Larry and Koons Volvo Cars White Marsh. More
by Joyce
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