Sharon Biscotti

The dealership was great - everyone was very helpful and kind. They did an excellent job helping me with my purchase. kind. They did an excellent job helping me with my purchase. More

by meghan_fields Verified Customer Verified Customer

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Very informative and helpful with services. Extremely professional service was provided by all departments. Definitely satisfied Extremely professional service was provided by all departments. Definitely satisfied More

by jlmclendonjr Verified Customer Verified Customer

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Michael Dorsey provided a great sales experience along with Rob McGinness and Sharon Biscotti providing the final review and documentation support. Highly recommend this great team! with Rob McGinness and Sharon Biscotti providing the final review and documentation support. Highly recommend this great team! More

by markhlafleur Verified Customer Verified Customer

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I got my vehicle in and out and Joey was always communicating with me and letting me know about the status of my vehicle. communicating with me and letting me know about the status of my vehicle. More

by ehermoza Verified Customer Verified Customer

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Larry is always helpful in providing real-time service guidance. Last week, I called when my battery was losing power and he got me up and running again. He demonstrates car operations when I have questio guidance. Last week, I called when my battery was losing power and he got me up and running again. He demonstrates car operations when I have questions and gives me sound repair/maintenance advice. Larry also has found discounts for me to use on my service invoices, which is very much appreciated! More

by tomachick Verified Customer Verified Customer

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I noticed after receiving my vehicle that the seat was not in the same position the AC was on hi and the carpet wasn't vaccumed. not in the same position the AC was on hi and the carpet wasn't vaccumed. More

by LENNROLLER Verified Customer Verified Customer

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I waited 5 hours for my oil change! I. Had an appointment for 11:00 am, chose to wait and wait and wait! No one came to update me until after almost 4 hours when Sharon walked by and s I. Had an appointment for 11:00 am, chose to wait and wait and wait! No one came to update me until after almost 4 hours when Sharon walked by and saw that I was still sitting there she got the ball rolling. Had someone told me earlier that the car in front of mine was taking more time would have rescheduled my appointment for another day or asked to be driven by home. When I did get my car back there were black oil prints on my cream leather. I cleaned it off myself. Just annoying. More

by dk.robin Verified Customer Verified Customer

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I had a great experience, buying a new car at Koons Volvo in White-marsh, Maryland. From the moment I walked in Kayla Jones, the sales representative was incredible and very welcoming knowledgeable, and comp in White-marsh, Maryland. From the moment I walked in Kayla Jones, the sales representative was incredible and very welcoming knowledgeable, and completely pressure free. More

by Jjarrett Verified Customer Verified Customer

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Alan has consistently provided first class service ! He is great to work with and his team as well. Thank you Alan & Larry, Larry O He is great to work with and his team as well. Thank you Alan & Larry, Larry O More

by larry518 Verified Customer Verified Customer

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Came in for a software update and was in and out in the time estimated. I really appreciate the overview by the technician working on my vehicle and have high confidence that everything is as it should be time estimated. I really appreciate the overview by the technician working on my vehicle and have high confidence that everything is as it should be when I leave. More

by wpinder Verified Customer Verified Customer

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