Larry Kidd | Page 11

I felt very welcome. Everyone was professional and well versed in their knowledge of Lexus. There was no hurry ( I did not feel.rushed). I felt they were interested in helping me find the right car. versed in their knowledge of Lexus. There was no hurry ( I did not feel.rushed). I felt they were interested in helping me find the right car. More

by LKHOWELL9369 Verified Customer Verified Customer

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One word...AWESOME!!!! From start to finish it was easy One word... AWESOME!!!! From start to finish it was easy and I felt cared for and Not stressed. Larry Kidd was amazing as well as John Lu. Thanks One word... AWESOME!!!! From start to finish it was easy and I felt cared for and Not stressed. Larry Kidd was amazing as well as John Lu. Thanks for having a Great team. More

by LIN0171 Verified Customer Verified Customer

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No pressure sale. Made the whole process quick and easy and worked out a deal that suited me. Would certainly recommend. Took care of all my needs and worked out a deal that suited me. Would certainly recommend. Took care of all my needs More

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Great experience working with Larry and Hamilton. Professional, responsive and very helpful. Bought car to ship to California and received it in 5 days, amazing ! Professional, responsive and very helpful. Bought car to ship to California and received it in 5 days, amazing ! More

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Would recommend to friends and family and look forward to using again. Great selection, easy transaction. Got an extended warranty on top of factory warranty using again. Great selection, easy transaction. Got an extended warranty on top of factory warranty More

by FENGYUSHI Verified Customer Verified Customer

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Quick and simple sales process. Salesman was kind and efficient with my time. Car wasn't detailed before we took it home, but not a big deal. Thanks efficient with my time. Car wasn't detailed before we took it home, but not a big deal. Thanks More

by Jimmy101980 Verified Customer Verified Customer

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Worst experience ever!!!!! So I submitted an internet inquiry on Sunday and Larry Kidd replied and would get back to me Monday. Monday morning came and I called to submit an offer at 8:30am. At 10:00am m inquiry on Sunday and Larry Kidd replied and would get back to me Monday. Monday morning came and I called to submit an offer at 8:30am. At 10:00am my offer was accepted and I asked Larry if I could leave a deposit and he refused and said it was not necessary. No communication until I received an email at 1:09pm saying "has sold". They sold the car out from under me to someone that showed up in the showroom after my offer was accepted. This is not the way you do business and hope everyone knows how poor and unprofessional this salesman is and how this dealership may treat you as well. I expected more from a Lexus store but was extremely disappointed and cheated. Definitely need to get better trained sales staff so you don't continue to get horrible reviews like this! Avoid Larry Kidd at all cost if you really want to buy a car!!!! More

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It was a ok experience, nothing special. And not great. I was told I could get a extra key at a discount rate, never happened. was told I could get a extra key at a discount rate, never happened. More

by MM10219 Verified Customer Verified Customer

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Excellent service All my needs were metRex was very Excellent service All my needs were met Rex was very friendly and helped negotiate a good price for me Larry responded really quickly to my inquiry Excellent service All my needs were met Rex was very friendly and helped negotiate a good price for me Larry responded really quickly to my inquiry More

by janderson41 Verified Customer Verified Customer

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The experience was excellent, with the exception of failing to disclose the recall on the fuel pump prior to purchase. However, Larry Kidd and James Vu went above and beyond to ensure adjustment were failing to disclose the recall on the fuel pump prior to purchase. However, Larry Kidd and James Vu went above and beyond to ensure adjustment were made to meet my expectations. More

by JT Verified Customer Verified Customer

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